Chestatee Ford

Pain Free Car Buying After Arriving on the lot and looking around for a minute or two I looked over at the salesman who was patiently waiting to help me. Jay Kimmel introd After Arriving on the lot and looking around for a minute or two I looked over at the salesman who was patiently waiting to help me. Jay Kimmel introduced himself and with a few words about what i was looking for he took me straight to the car I purchased. Jay was informative about the cars on the lot as well as older models that were not on the lot. I appreciate this level of knowledge because it helped me to make an informed decision about just what i was getting in the car I was looking at. I never felt rushed or coerced which was a refreshing change of pace and when it came time to sign the papers I was comfortable doing so because Jay took the time to answer all of my questions as well as helping me out by suggesting a few facts I hadn't thought to ask about. Once we were all set with the financing Jay introduced us to Kip and immediately my guard went up(this was the finance guy everyone warns you about when car shopping!!!), but my fears had no merit at this dealership as Kip was straight forward and honest. Most of the dealerships I have dealt with try to push the buyer into a warranty and Gap insurance at inflated prices. Kip laid everything out for me on paper so i could look at it and see exactly what i was paying for and what I was getting for that price, then simply chatted with my fiancee and I while I came to the conclusion that the Gap price and coverage was amazing as well as the 100,000 warranty. I have never felt so good about buying a car in all of my 46 years. More

Exceptional Customer Service Shandra provided the absolute best customer experience when I recently purchased a Ford F-150 from Chestatee Ford. It was the smoothest buying experie Shandra provided the absolute best customer experience when I recently purchased a Ford F-150 from Chestatee Ford. It was the smoothest buying experience I ever had when purchasing a new vehicle. I cant say enough how great the experience was. I highly recommend Shandra Loggins and the entire Chestatee Ford sales team. More

Car buying made fun again This is the second new car that we purchased from Chestatee Ford in the past few years and while the first one was quick and easy, our Sales person, This is the second new car that we purchased from Chestatee Ford in the past few years and while the first one was quick and easy, our Sales person, Brad Minard actually made this one fun. He explained all of the different features by model and allowed us to take out 3 different vehicles for as long as we wanted to to insure it wast the right car for us. Brad didn't pressure us but let us make the decision at our own pace. Working with Mark Nester in Finance they made the process of financing quick and easy and again showed us the value of adding an extended warranty plan to the deal. Today Brad delivered the car to our house and spent 30 minutes going over all of the features and even setup the majority of settings including pairing our phones to the vehicle, and more. Thanks for making car buying fun again! More

Awesome experience We had heard great things about Chestattee Ford prior to driving up to see them and all the great things we had heard proved to be true from the momen We had heard great things about Chestattee Ford prior to driving up to see them and all the great things we had heard proved to be true from the moment Shandra met us when we arrived up until Kip finished taking care off all of the paperwork. It's was just a totally pleasant experience start to finish including them finding us exactly the model Expedition that we wanted. Everyone was very knowledgeable, professional, and just very nice to work with. I would highly recommend Shandra, Kip, and the team at Chestatee !!! More

Easy and actually a pleasure. Brad Minard is an exceptional car salesman. This is our 2nd time that we have bought a car and we will go back for our next vehicle purchase. Brad mak Brad Minard is an exceptional car salesman. This is our 2nd time that we have bought a car and we will go back for our next vehicle purchase. Brad makes the buying process easy and is a pleasure to work with. He is not pushy and that goes a long way. All the way to the credit officer, Kip, we enjoyed our experience. We are extremly happy with Brad and the service that this dealership offers. More

Best buying experience ever!!! Connie McCool was my sales person and I have to say that she made my buying experience the BEST that I have had in my lifetime. I have purchased in t Connie McCool was my sales person and I have to say that she made my buying experience the BEST that I have had in my lifetime. I have purchased in the neighborhood of 20-25 vehicles in my lifetime and have come to dread the thought of car shopping due to high pressure sales agents that swoop down upon you as soon as you step foot on the lot. Connie was laid back, no pressure, accommodating and extremely knowledgeable about all of the vehicles. She was able to answer all of my questions about the different models and options. She spent quite a bit of time with me over the course of four days and I appreciate her patience and kindness. Kip Harvey was the finance manager that I dealt with and even though he was under the weather health wise, he was extremely thorough and took time to answer all of my questions. The vehicle that I purchased was a 2016 Ford F150 demo and had a couple minor issues that I asked to be looked after and Matt Lankford, the assistant service manager took care of everything in a timely, professional manner. I mention the three people above by name but I met numerous employee's and all were very pleasant to speak to and made me feel like I was family and not just a customer. I would highly recommend the dealership and service department to everyone. More

Friendly, knowledgeable and easy to work with We met Brad and a few other Chestatee Ford folks at a Spring Sale sponsored by area credit unions. Nice people! Great opportunity to get in and out We met Brad and a few other Chestatee Ford folks at a Spring Sale sponsored by area credit unions. Nice people! Great opportunity to get in and out in a relatively painless amount of time. The time spent with Brad was the easiest - and most enjoyable - part of the experience. My husband couldn't be happier with his new truck and we will surely look to work with Brad again when purchasing in the future. More

Shandra and Kip are AMAZING!!! Shandra was top notch, persistent and never pushy. She waited to hear what we wanted help the select exactly what we wanted and delivered as promised Shandra was top notch, persistent and never pushy. She waited to hear what we wanted help the select exactly what we wanted and delivered as promised! When it came to finance Kip should be called Merlin, he is truly a wizard, and we are more than happy with this dealership! More

Amazing!! Brad was amazing and so great to work with. He was very responsive to all my inquiries. When we arrived at the dealership to pick up our new F150 Br Brad was amazing and so great to work with. He was very responsive to all my inquiries. When we arrived at the dealership to pick up our new F150 Brad was with another customer and we had the pleasure of meeting Krista. She stepped in and explained all the wonderful features to us so we didn't have to just sit around and wait. They were respectful of our time, nice change. Mark handled our financing and it was so painless. Great dealership, great teamwork, great experience! We will definitely be back for future purchases and would recommend them to our friends. More

The Best customer service!! Shandra We were looking at getting a used car for my daughter and in taking to Shandra we decided to get a new 2017 Ford Escape and give our daug Shandra We were looking at getting a used car for my daughter and in taking to Shandra we decided to get a new 2017 Ford Escape and give our daughter our 2008 Escape. Shandra went out of her way to provide us the best customer service. We were able to to visit with her and discuss our needs and wants for our new 2017 Escape. We love our 2017 Ford Escape Titanium loaded with the technology package!! More