Chesrown Chevrolet GMC
Delaware, OH
Filter Reviews by Keyword
By Type
Showing 393 reviews
Truck torque converter replaced Got me right in gave a nice loaner kept me updated got my truck back when Tim said it would be done truck running great thank you Got me right in gave a nice loaner kept me updated got my truck back when Tim said it would be done truck running great thank you More
wish there was a no star option After a motor change out recommended by my warranty,i had to bring my caddilac cts4 back in 3 times for failed coil packs,the first time they demanded After a motor change out recommended by my warranty,i had to bring my caddilac cts4 back in 3 times for failed coil packs,the first time they demanded i get my warranty to pay for it,then they left me sitting in the waiting room for 2 hours before my service advisor relized he had made a mistake and marked me a a later pick up,after that failed they said they swapped coils off my old motor on too my new motor and all was good,after 2 weeks my car was running like crap again and i almost got into an accident because my car failed to go when i gave it gas,they then replaced 1 coil for free and said all was good,needless to say after a couple weeks my car ran terrible,i scheduled yet another appointment and was told yet again my coil packs failed,after dealing with my service tech and the service manager i was told again to deal with my warranty company,after the service manager told me after consulting with his tech that changing one will only lead to failure of the other,when i pointed out he had just told me they replaced just 1 last time he stated that .....thats not really how it works,lol.he aslo told me i needed 6 coil packs because i have a 6 cylnder,i per cylnder,after i pointed out the number 1 cylnder was replaced 3 weeks ago he decided that i really only needed 5, lmfao! More
Very dissatisfied with this dealership!! After a verbal agreement they completely sold a car right out from under us!!!!! The customer service is horrible. Didn't even seem to care! They sai After a verbal agreement they completely sold a car right out from under us!!!!! The customer service is horrible. Didn't even seem to care! They said a deal isn't completed until cash in hand. our salesman Joe NEVER asked for a deposit. Shame on him. I will never do business with this dealership! More
Very Professional Experience The entire staff was kind, courteous, and very professional. Joe Meyer is a pleasure to work with and we'll definitely be paying him a call when it's The entire staff was kind, courteous, and very professional. Joe Meyer is a pleasure to work with and we'll definitely be paying him a call when it's time for our next vehicle. More
Thanks A Ton Joey Powell! Dear Chesrown Chevrolet I wanted to take this opportunity to thank the Chesrown Staff and in particular Mr. Joey Powell for the remarkable experience Dear Chesrown Chevrolet I wanted to take this opportunity to thank the Chesrown Staff and in particular Mr. Joey Powell for the remarkable experience I received in my recent purchase. While I was encouraged to venture to your facility by a friend I will honestly say, I had my heart set on another car from another dealership. Upon walking into your facility, I was greeted by not only salesman Joey Powell but even Mr. Andy Bagby, New Car Sales Manager as well. Sales staff was patient, prepared and able to foreshadow the questions I had ultimately leading me to a car and a deal I simply could not say no to! From car lot to financing every step was with detail and a smile. Thank you so much for your professional manor. I will be back for my next vehicle. Sincerely, Devon Fletcher More
awesome experience!! Joe was great!! He wasn’t pushy or overbearing at all. This has been the best car buying experience we have ever had thus far!! Ed was super sweet too Joe was great!! He wasn’t pushy or overbearing at all. This has been the best car buying experience we have ever had thus far!! Ed was super sweet too!! We will definitely recommend Joe to our family and friends!! More
One of the most seamless car buying experiences we've had. The salesman that helped us had one of the most riveting personalities that we've seen in over 20 years of purchasing vehicles. We were able to drive The salesman that helped us had one of the most riveting personalities that we've seen in over 20 years of purchasing vehicles. We were able to drive 5 different vehicles as well as being able to take 3 of them home for overnight trials. This was probably the best part of the whole experience as it allowed my wife to determine exactly what vehicle model and accessories that she wanted on it. Fantastic buying experience to say the least! More
new car purchase my wife and I went to trade in our 2014 enclave that we purchased from chesrown as well. we bought a new 2018 enclave from the friendly and knowledgea my wife and I went to trade in our 2014 enclave that we purchased from chesrown as well. we bought a new 2018 enclave from the friendly and knowledgeable workers there More
Awesome! Want to say thanks to the Chesrown team we where treated excellent! Would recommend to everyone! They treated us like family and did everything I aske Want to say thanks to the Chesrown team we where treated excellent! Would recommend to everyone! They treated us like family and did everything I asked for when pricing. More
Ask and you shall recieve We went in to see if we could get a different truck with out being upside down and they took care of us we went out happy they will take care of you We went in to see if we could get a different truck with out being upside down and they took care of us we went out happy they will take care of you More