Chesrown Chevrolet GMC

We moved to the area in September 2010 and I stopped in at Chesrown to check out their service department and met Tom Mason. Mr. Mason talked with me about their service and said he would appreciate my bu at Chesrown to check out their service department and met Tom Mason. Mr. Mason talked with me about their service and said he would appreciate my business. So, I followed up and made an oil change appointment for our 2010 Acadia. Tom met me when I arrived for the oil change and it was completed in a timely manner. People do make a difference. More

This dealership has a home town feel in central Columbus. With price these days not a factor anymore as most dealerships are equally priced. The deciding factor is service. Chesrown has the friendly servic With price these days not a factor anymore as most dealerships are equally priced. The deciding factor is service. Chesrown has the friendly service figured out. From the initial test drive to delivery, every employee even the sales associates not working with us were beyond friendly. We test drove our vehicle on Sunday and wanted to sleep on it before making our decision. Joe stayed 3 hours after to meet with us Monday evening not knowing if we were going to make a purchase or not. I would and have recommended them to others. More

I own 3 cars, all are from Chesrown. I have had great experiences with both sales and with service. I have been dealing with Chesrown for about 15 yrs. In all of this time I can say that there has never experiences with both sales and with service. I have been dealing with Chesrown for about 15 yrs. In all of this time I can say that there has never been an issue that I was not able to resolve. More

I ordered and leased a new GMC Terrain through Chesrown and everything from start to finish was great! From Dave Friermood, Andy then to ultimately Mike Dunaway everyone did their best to make sure that m and everything from start to finish was great! From Dave Friermood, Andy then to ultimately Mike Dunaway everyone did their best to make sure that my experience was very smooth. I have already begun recommeding your dealership to my family and friends. Thank you! Kelly Bosworth More

Who knew buying a car could be this easy!?! My hat goes off to the Chesrown family for helping me find the perfect car, it really was a team effort. I'm a proud owner of a 2011 Chevy Malibu!! Thanks agai off to the Chesrown family for helping me find the perfect car, it really was a team effort. I'm a proud owner of a 2011 Chevy Malibu!! Thanks again Chesrown and a special thanks to Ryan Gill! More

What an delightful experience purchasing our 2010 GMC Acadia from Chesrown and Mike Dunaway Being a two car family we have purchased eight vehicles over the last twenty years. I am experienced at res Acadia from Chesrown and Mike Dunaway Being a two car family we have purchased eight vehicles over the last twenty years. I am experienced at researching the vehicles I consider purchasing. I have always shopped around for the vehicle I wanted to get the best deal so I have experienced most of the sales tactics used in the competitive automobile sales business. We did not feel the pressured into making the purchase. We described our needs and asked a lot of questions that were answered promptly and honestly. We were given a fair price for the Acadia we selected and make a reasonable counter-offer which was accepted. When we finalized the paper work the next day we were credited with another rebate we didn't even know existed. When we picked up the Acadia the next day Mike very patiently went through all the features of the new vehicle showing us how everything worked. He followed up with a couple of phone calls to see if we had any problems or questions. When we had questions about the functioning of the heater/AC system he came to our house to show us how it worked. We appreciated the phone call from Mr. Gill thanking us for purchasing our Acadia from Chesrown. Again, Mike, thank you for a pleasurable experience. Gary and Ruth Rusk More

Finally after 10 years of driving the "mommy van" and 112,000 miles later, I purchased my first Buick LaCrosse from Chesrown - Chevrolet Buick GMC Cadillac dealership in Delaware, Ohio. "Superb!!! T 112,000 miles later, I purchased my first Buick LaCrosse from Chesrown - Chevrolet Buick GMC Cadillac dealership in Delaware, Ohio. "Superb!!! That is the word I will use to describe the BEST car buying experience I have ever been through. I walked in on a Friday afternoon for a test drive, ended up taking the car home for an extended test drive, and drove home in the car of my dreams Monday evening! With a very special shout out to Tom Stephens my salesman, I’d like to take a moment to share with you my appreciation of Tom's quality of service and professionalism. Tom was extremely very knowledgeable about the car, was always honest and truthful and did everything he could to accommodate my needs. There were no hassles, no pressure, and Tom did a wonderful job getting back with me. Tom successfully embraces and renders the following invaluable competencies: Presents a professional first impression. Discovers, defines, and understands his customers’ needs – demonstrating joie de vivre. Listens and acknowledges customer opinions. Sets expectations in a relationship building manner. Differentiates through collaboration and relationship building. Exercises good judgment. Successfully close sales. Bottom Line: Tom’s quality of work and professionalism shines through and it is appreciated! I am glad to be a part of the Chesrown family. Chesrown can't be beat when it comes to customer service! Everyone that I had the pleasure of dealing with during the process was exactly that. A pleasure. This is by far the best dealership I have ever been to and I will be back when I purchase my next! A very happy customer (with a sweet ride!), P. Krinn More

Most of my experiences with a car dealership are usually less than pleasant. This experience was different. The miniute I walked into the door I was placed with a salesman who was pleasant,informative and m less than pleasant. This experience was different. The miniute I walked into the door I was placed with a salesman who was pleasant,informative and most importantly not pushy. I didn't have to spend hours trying to work a deal. They listened to what I wanted to do and put together a deal very quickly. This was by far my best experience ever. I would highly recommend this dealship to family, friends and colleagues. Thank you Kevin, Ryan and Dave More

Two months ago I was shopping for a new truck, I compared several dealerships and other online sources and was having trouble finding exactly what I wanted. The guys at Chesrown were amazing to work with and several dealerships and other online sources and was having trouble finding exactly what I wanted. The guys at Chesrown were amazing to work with and found me the exact truck I wanted, with the mileage I wanted, in the right color and all the right features which I’m not sure how they did it. They had the truck ready to go two days later. After driving it for several weeks I had a problem and was worried because it was out of warranty but they took a look and fixed the problem at no additional cost. Best used car experience I've ever had in my life. More

Dealing with Ryan Gill and Chesrown GMC was an absolute pleasure. Ryan and his team of professionals put me in the right vehicle at the best price around. They listened to my wants and needs and worked w pleasure. Ryan and his team of professionals put me in the right vehicle at the best price around. They listened to my wants and needs and worked within my budget to ensure I didn't just buy a vehicle, but the right vehicle. After the sale, Ryan called to make sure my Yukon was meeting my expectations and that I was 100% satisfied with the experience. The Chesrown facilities are clean, well maintained and represent GM in the best possible light. I am so impressed with Chesrown GMC that I have recommended Ryan to several of my friends in the market for a new vehicle, and I am pleased to say that they are buying their next car from Chesrown GMC. Chesrown GMC - the way car buying should be! More