Chesrown Chevrolet GMC
Delaware, OH
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There was no manual in the vehicle and I was promised that one would be obtained and provided to me. I tired of calling about the manual and finally purchased one online myself. I feel that this should that one would be obtained and provided to me. I tired of calling about the manual and finally purchased one online myself. I feel that this should have come with the car, even though it was used and provided to me at no cost. More
Mr. Bowers was very knowledgeable and helped us get everything and more in our purchase at the price and financing we were looking for. He even went so far as to watch and amuse our 17 month old son everything and more in our purchase at the price and financing we were looking for. He even went so far as to watch and amuse our 17 month old son, so my wife and I could finish paperwork for the financing of the vehicle. What started out as a mere visit so my wife could test drive the Traverse to see if she'd be comfortable driving it, turned into 6 or 7 hr day that concluded with us driving away with our first brand new vehicle. Many Thanks! More
I have given the highest ratings because of the effort put into dealing with me in an honest and forthright manor, by the men mentioned above. Brad made every effort to find a car that would fit into my b put into dealing with me in an honest and forthright manor, by the men mentioned above. Brad made every effort to find a car that would fit into my budget. Initially, I worked with Tom Stephens; at that time, it did not appear that we could come to terms on a replacement vehicle for my older car. The final proposal was a 39-month lease that was very slightly more than my present payments, as well as paying off the existing note on my car. More
Very good overall buying experience. No pressure, worked to meet my needs, very accomodating. I was disappointed with my trade value as it was $1200 less than quoted just a few weeks ago. I understand the to meet my needs, very accomodating. I was disappointed with my trade value as it was $1200 less than quoted just a few weeks ago. I understand the market changes and conditions vary; however, that was a bit of a irritant. In the big picture $1200 didn't make a difference and salesman made up some of the difference so all worked out. More
Found the car on the internet and sent email inquiry. Response was quick and price negotiated. Arrangements made to drive the car and asked the dealership to make two or three repairs which were done to Response was quick and price negotiated. Arrangements made to drive the car and asked the dealership to make two or three repairs which were done to my satisfaction....bought the car. Very smooth transaction. More
The reasons I was so pleased are: I had requested a quote by email and they were so kind to get back to me right away. I explained what options I wanted and they found the car with those options, which happe by email and they were so kind to get back to me right away. I explained what options I wanted and they found the car with those options, which happen to be the only one in the area. They called, got the car, called me told me they had the car had it all cleaned up. I went that evening signed the papers and was on my way. The salesman was very friendly, answered all my questions. I had did alot of research ahead of time so I knew exactley what I wanted. The finance gentleman was also very nice he explained everything I was signing. More
A great dealership. Sales staff that is friendly and permanent. Have dealt with this dealership for over 10 years and never have had to change salesmen. This is a constant that you just don't find in permanent. Have dealt with this dealership for over 10 years and never have had to change salesmen. This is a constant that you just don't find in many dealerships. A sales staff that stands behind what they sell, and go the extra step when you need service. I have and will continue to recommend this dealership to my friends and anyone that I know is looking to buy a superior vehicle. They came highly recommended to me when I first went to them and I have never been disappointed. More
Based on my relationship with Chesrown and my sales person, Joe Masler, I can say without reservation that I highly recommend both dealer and sales person. This is not something I can even come close person, Joe Masler, I can say without reservation that I highly recommend both dealer and sales person. This is not something I can even come close to saying about many past experiences with car dealers and their employees. Wayne and Cheryl Williams 195 West New England Ave. Worthington, Ohio 43085 614-885-2677 More
Three Strikes You’re Out!! Not with Chesrown of Three Strikes You’re Out!! Not with Chesrown of Delaware!! This was the third trip to a car dealership in several weeks, but the 1st visit to Ches Three Strikes You’re Out!! Not with Chesrown of Delaware!! This was the third trip to a car dealership in several weeks, but the 1st visit to Chesrown. I won’t bother wasting any of my time at any other dealership for my next vehicle. The best experience ever in a car showroom, phone conversations, and online dealership. When we left, my husband stated how smooth everything went. Chesrown staff was professional yet friendly, no pressure. Your first impression can be your last ……however, Chesrown, you get two thumbs up in everything!! We will return to Chesrown. Thanks Brad, I hope you will be there to help us next time. More
We had a great experiene at Chesrown and left extremely satisfied. Both Tom and Ryan were really great to work with. They made sure all of our needs and "wishlist items" were met. They had a custom satisfied. Both Tom and Ryan were really great to work with. They made sure all of our needs and "wishlist items" were met. They had a customer first attitude and made us feel as if we were the only customers they had seen that day. I am very happy with my purchase and if we ever have to buy a car again this will be the only place we will go. I highly reccomend them! More