Chesrown Chevrolet GMC

I walked into Chesrown of Delaware knowing exactly what car I wanted and the price I could afford. They worked with me and did everything they could to meet my requirements. I started with the lease of a car I wanted and the price I could afford. They worked with me and did everything they could to meet my requirements. I started with the lease of a Pontiac G6 and I'm happy to say I have bought that auto recently. I can honestly say I have never had a negative experience with the Chesrown employees whether it be in sales or for service. I will definitely recommend this dealership. More

We stopped in to look at a used PT Cruiser that I had found online and had done an instant chat with Brad V. I set up a time to test drive and my Husband & I went in on Sat. When we pulled in, another ve found online and had done an instant chat with Brad V. I set up a time to test drive and my Husband & I went in on Sat. When we pulled in, another vehicle caught our eye. We checked out the PT, and didn't like it. So, we asked Brad about the Minivan, and he said it had just come in. He let us take it for a spin and that was all she wrote. Went and and did the paper work. We love the Chrysler Town & Country. You guys are the best! Julie & Bob Rhodeback More

I have been looking for a car for a while and Tom has I have been looking for a car for a while and Tom has been thoughtful and respectful to my needs. I would recommend Chesrown to anyone. I have been looking for a car for a while and Tom has been thoughtful and respectful to my needs. I would recommend Chesrown to anyone. More

This dealership is Awesome!!!!!!!!Best car buying experience iv'e ever had.I love my new Chevy Traverse and everyone at Chesrown in Delaware!!!!!!!Keep up the good work. experience iv'e ever had.I love my new Chevy Traverse and everyone at Chesrown in Delaware!!!!!!!Keep up the good work. More

Overall, satisfied with my experience and would recommend the dealership to others. The paperwork signing took longer than expected but that was the only negative. The employees were very easy to work with the dealership to others. The paperwork signing took longer than expected but that was the only negative. The employees were very easy to work with and made the process simple and straightforward. More

First time doing business with Chesrown, and first GM vehicle. The actual deal and vehicle were fine. Less than 48 after purchase, an issue arises with the rear door glass. The response from Chesrown was vehicle. The actual deal and vehicle were fine. Less than 48 after purchase, an issue arises with the rear door glass. The response from Chesrown was that this issue was after the sale and not dealership's problem. I do not agree. No follow-up from dealership on the three emails sent to me requesting feedback. This dealership taought me a valuable lesson, do not take delivery of your new/used car/truck until you have done as thorough an inspection of vehicle as you can as you will be "stuck" with any issue that dealership deems to be not there responsibilty, legally. I made one purchase at Chesrown In Delaware Ohio and it is the only purchase I will make there. Too bad this dealership was not one of the hundreds that were shuttered during GM bankruptcy More

My husband and I went to a another dealership, we told them where we wanted our monthly payment and instead of working with us they said they couldn't even cone close so we went to Chesrown. Brad greeted them where we wanted our monthly payment and instead of working with us they said they couldn't even cone close so we went to Chesrown. Brad greeted us, listened to what we wanted and ended up finding us what we were looking for without any hassle! Our experience was a great one! We will be back when our lease is up! More

Customer service ENDED when they got their money. They didn't fulfill their end of the deal and WOULD NOT keep their word. After several email ATTEMPTS to communicate with the OWNER and sales staff, my em didn't fulfill their end of the deal and WOULD NOT keep their word. After several email ATTEMPTS to communicate with the OWNER and sales staff, my emails were not returned. Sad when the OWNER doesn't care enough to email HIS CUSTOMERS!! Spend your hard earned money somewhere where you are treated with respect.......NOT CHESROWN!!!! More

Recently, I purchased a new 2011 GMC Acadia AWD from the dealership listed above. The experience was great, but please allow me to explain how we arrived at this dealership. My wife and I started looking dealership listed above. The experience was great, but please allow me to explain how we arrived at this dealership. My wife and I started looking for new vehicles as our lease on a 2008 Jeep Grand Cherokee was coming to an end. My wife and I have a family member that is employed by Chrysler, so pricing was definitely was going to be better for us. (So we thought)After making contact with several Chrysler dealerships, we were greatly disappointed in the pricing they were giving us, even with employee pricing. We left the dealerships in disgust and decided we would go to a GM dealership and renew our search. We went to Chesrown GMC in Delaware, Ohio and decided we would look at a Buick and GMC Acadia. It was late in the afternoon and we were greeted by Mike Dunaway. We told him what we were looking for and my wife and I ended up looking at a Buick Regal. What we failed to realize at the time was the dealership was closing for the evening. However, Mr. Dunaway was eager to show us a vehicle. He was very polite and kind to us as well as to our two five-year-old girls. We made arrangements to return to the dealership later in the week and test drive a Buick Regal and GMC Acadia. About a week later we returned to the dealership. Mr. Dunaway allowed us to test drive a Buick Regal and GMC Acadia. We really liked the GMC Acadia, so I told Mr. Dunaway what I wanted as far as options and asked if he could find one since the dealership did not have a model with options that I wanted. A few days later, Mr. Dunaway contacted me and indicated he found a GMC Acadia with the options I wanted. He presented me with the total cost of the vehicle which included rebates. Based upon those figures, my wife and I decided we would purchase the GMC Acadia AWD. On the day we purchased the vehicle, everything went very smoothly as I expected and my wife and I drove home in a 2011 GMC Acadia. I had several bad experiences with Chrysler Dealerships and their inability to meet the needs of our family in what vehicle we wanted. Thankfully, we met Mr. Dunaway and he made the entire process very simple and stress-free. Even my girls were happy after Mr. Dunaway provided them with popcorn and cookies! More

I have never been treated so well, with the upmost respect and courtesy. I will be a life long customer as well as recommend it to everyone looking for vehicles used/ new. As soon as I walked in I was respect and courtesy. I will be a life long customer as well as recommend it to everyone looking for vehicles used/ new. As soon as I walked in I was greeted by Dick Norris and he helped me right away, the process was smooth and he treated me like family. I really liked sitting with him, he took his time and responded to all my questions. He is excellent at customer service. What really got me was many of the salesmen came into his desk area and aknowledged me and even joked around. I thought it was so great, they made me feel like I mattered and I was not just another number. Mr. Gill even introduced himself which I thought was superior. Most dealerships I have visited either attacked me out in the lot and di not give me space or acted like I was not there. Chesrown is amazing!! More