Chesrown Chevrolet GMC
Delaware, OH
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We began looking for a "NEW' vehicle a month ago. Living in Prospect and working in Marion we decided to look in Marion first. Had purchased a few vehicle there with a special salesperson that we l Living in Prospect and working in Marion we decided to look in Marion first. Had purchased a few vehicle there with a special salesperson that we liked and respected. He has since passed away and the last vehicle was purchased from Mills in Richwood (also very close to home). They no longer exist but Steve Mills was "EXCELLENT" and very "PROFESSIONAL" AND "FRIENDLY". We decided to look him up at his "NEW" place of employment and were "MOST PLEASED" with him and the dealership. More
The salesman was professional friendly helpful and NOT pushy. Also, everyone there was friendly and helpful. I feel confident in buying here and Brad Vanfleet will continue to make my purchase a good deci pushy. Also, everyone there was friendly and helpful. I feel confident in buying here and Brad Vanfleet will continue to make my purchase a good decision with his continued support. More
Customer service was great. Very friendly staff, never felt pressured into buying anything. I knew what I was looking for, and David helped me find it. I will be recommending my friends to visit Chesrow felt pressured into buying anything. I knew what I was looking for, and David helped me find it. I will be recommending my friends to visit Chesrown when they look for a new vehicle. More
first time buying from chesrown, usually hate walking on lots looking because of being swarmed by salespeople. chesrown was very accomodating let me drive the vehicle there was no preasure to buy at any tim lots looking because of being swarmed by salespeople. chesrown was very accomodating let me drive the vehicle there was no preasure to buy at any time. made the deal with dave done all the finace throught the dealership great rates just a pleasant enviroment all the way through. will use this dealership again. More
My son and my father picked out a 98 Honda Accord las week and drove it home. They drove it in the rain for the test drive and home. I was out of town for a few days when my son called and said it looked week and drove it home. They drove it in the rain for the test drive and home. I was out of town for a few days when my son called and said it looked like the car never got checked over for a safety inspection. Of course this is after the weather cleared. The tires are severly dry rotted, the rear brakes are griniding and sparking, the brakes are meshy and on top of that there is no working horn. I requested a return call from the dealer and they have not returned my calls or web chat. The car is not safe to drive and should not have been sold without correction to make it street legal. I finally contacted them a couple of days later, and talked to the original sales rep. regarding the situation and they loaned my son another car and took care of the brakes and horn. I wasn't sure what to expect but they aknowledged the sale and safety needs and took care of the problem, this all happening over a week after it was purchased. I change my tone, Chesrown does take care of their customer on used cars. Everyone pulled together and took care of it. They do a better job over other dealers that we have had problems with. I would now recommend them. More
I HATE car shopping and dealing even more. Both Dick and Steve appreciated this and made my experience completely painless. I wasn't sure what I wanted so they asked questions to help narrow my search and Steve appreciated this and made my experience completely painless. I wasn't sure what I wanted so they asked questions to help narrow my search and then were patient while I checked out several options. Once I determined exactly what I wanted they located it for me and made it happen! They even welcomed my kids with popcorn and water to keep them entertained while I signed paperwork. What a treat it was to buy a car there. I've had very similar experiences with the Service Department there. They will continue to get my business and I will share it with friends and family! More
I walked into Chesrown of Delaware knowing exactly what car I wanted and the price I could afford. They worked with me and did everything they could to meet my requirements. I started with the lease of a car I wanted and the price I could afford. They worked with me and did everything they could to meet my requirements. I started with the lease of a Pontiac G6 and I'm happy to say I have bought that auto recently. I can honestly say I have never had a negative experience with the Chesrown employees whether it be in sales or for service. I will definitely recommend this dealership. More
We stopped in to look at a used PT Cruiser that I had found online and had done an instant chat with Brad V. I set up a time to test drive and my Husband & I went in on Sat. When we pulled in, another ve found online and had done an instant chat with Brad V. I set up a time to test drive and my Husband & I went in on Sat. When we pulled in, another vehicle caught our eye. We checked out the PT, and didn't like it. So, we asked Brad about the Minivan, and he said it had just come in. He let us take it for a spin and that was all she wrote. Went and and did the paper work. We love the Chrysler Town & Country. You guys are the best! Julie & Bob Rhodeback More
I have been looking for a car for a while and Tom has I have been looking for a car for a while and Tom has been thoughtful and respectful to my needs. I would recommend Chesrown to anyone. I have been looking for a car for a while and Tom has been thoughtful and respectful to my needs. I would recommend Chesrown to anyone. More
This dealership is Awesome!!!!!!!!Best car buying experience iv'e ever had.I love my new Chevy Traverse and everyone at Chesrown in Delaware!!!!!!!Keep up the good work. experience iv'e ever had.I love my new Chevy Traverse and everyone at Chesrown in Delaware!!!!!!!Keep up the good work. More