Chesrown Chevrolet GMC

Joe was great plus the owner stop by to say thanks for buying a car from us. That to me, being a small business owner myself was a very nice touch. I know he didn't have to come out to say thank you but h buying a car from us. That to me, being a small business owner myself was a very nice touch. I know he didn't have to come out to say thank you but he took the time to do so. I will be more than happy to tell people that come into my barber shop about the dealership. Thank You for a great experience. Dave Sroufe More

Very dissatisfied with this Dealership. We had just moved here from MN and wanted to find a dependable dealer that we could continue to use. We went to Chesrown for some warranty work on the paint on moved here from MN and wanted to find a dependable dealer that we could continue to use. We went to Chesrown for some warranty work on the paint on our vehicle. Should have known not to use this dealership since they do not have their own body shop. When the vehicle came back from the body shop, it had overspray on the entire vehicle. The body shop nor the dealership even washed the vehicle. Chesrown said that they could not wash the vehicle due to the new paint. That was a lie as the body shop sais there would be no reason that the vehicle could not have been washed. When we called in and asked to talk to the Manager, we were not able to talk to him. Instead, Tom said that he would talk to Jay and then get back to us……well…it has been a couple of weeks and still no contact. DO NOT BUY FROM THIS DEALERSHIP AS WHEN YOU HAVE ANY SERVICE PROBLEM IT LOOKS LIKE THEY WILL NOT GET BACK TO YOU. THEY DO NOT WANT TO DEAL WIT PROBLEMS!! More

The appearance of the dealership is very good, inside and The appearance of the dealership is very good, inside and outside.It is clean, neat, and orderly.The people that I met and worked with were most hel The appearance of the dealership is very good, inside and outside.It is clean, neat, and orderly.The people that I met and worked with were most helpful in helping me make this purchase.The owner, Jim , came over to say Thankyou to my wife and I. My wife drives a Cadillac which we are going to have serviced at Chesrown from this point on. Ron Heggart More

they told us to fax back previous tax forms to prove self employment,we assumed we would know the next day but we didn"t even leave the city limits when gus called and said the van was ours employment,we assumed we would know the next day but we didn"t even leave the city limits when gus called and said the van was ours More

We began looking for a "NEW' vehicle a month ago. Living in Prospect and working in Marion we decided to look in Marion first. Had purchased a few vehicle there with a special salesperson that we l Living in Prospect and working in Marion we decided to look in Marion first. Had purchased a few vehicle there with a special salesperson that we liked and respected. He has since passed away and the last vehicle was purchased from Mills in Richwood (also very close to home). They no longer exist but Steve Mills was "EXCELLENT" and very "PROFESSIONAL" AND "FRIENDLY". We decided to look him up at his "NEW" place of employment and were "MOST PLEASED" with him and the dealership. More

The salesman was professional friendly helpful and NOT pushy. Also, everyone there was friendly and helpful. I feel confident in buying here and Brad Vanfleet will continue to make my purchase a good deci pushy. Also, everyone there was friendly and helpful. I feel confident in buying here and Brad Vanfleet will continue to make my purchase a good decision with his continued support. More

Customer service was great. Very friendly staff, never felt pressured into buying anything. I knew what I was looking for, and David helped me find it. I will be recommending my friends to visit Chesrow felt pressured into buying anything. I knew what I was looking for, and David helped me find it. I will be recommending my friends to visit Chesrown when they look for a new vehicle. More

first time buying from chesrown, usually hate walking on lots looking because of being swarmed by salespeople. chesrown was very accomodating let me drive the vehicle there was no preasure to buy at any tim lots looking because of being swarmed by salespeople. chesrown was very accomodating let me drive the vehicle there was no preasure to buy at any time. made the deal with dave done all the finace throught the dealership great rates just a pleasant enviroment all the way through. will use this dealership again. More

My son and my father picked out a 98 Honda Accord las week and drove it home. They drove it in the rain for the test drive and home. I was out of town for a few days when my son called and said it looked week and drove it home. They drove it in the rain for the test drive and home. I was out of town for a few days when my son called and said it looked like the car never got checked over for a safety inspection. Of course this is after the weather cleared. The tires are severly dry rotted, the rear brakes are griniding and sparking, the brakes are meshy and on top of that there is no working horn. I requested a return call from the dealer and they have not returned my calls or web chat. The car is not safe to drive and should not have been sold without correction to make it street legal. I finally contacted them a couple of days later, and talked to the original sales rep. regarding the situation and they loaned my son another car and took care of the brakes and horn. I wasn't sure what to expect but they aknowledged the sale and safety needs and took care of the problem, this all happening over a week after it was purchased. I change my tone, Chesrown does take care of their customer on used cars. Everyone pulled together and took care of it. They do a better job over other dealers that we have had problems with. I would now recommend them. More

I HATE car shopping and dealing even more. Both Dick and Steve appreciated this and made my experience completely painless. I wasn't sure what I wanted so they asked questions to help narrow my search and Steve appreciated this and made my experience completely painless. I wasn't sure what I wanted so they asked questions to help narrow my search and then were patient while I checked out several options. Once I determined exactly what I wanted they located it for me and made it happen! They even welcomed my kids with popcorn and water to keep them entertained while I signed paperwork. What a treat it was to buy a car there. I've had very similar experiences with the Service Department there. They will continue to get my business and I will share it with friends and family! More