
Chesrown Chevrolet GMC
Delaware, OH
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Friendly enough; too many add-ons they try to sell you at signing; undisclosed damage to my vehicle that they basically told me "tough luck". I wouldn't recommend this dealership. I'm surprised the dealer ra signing; undisclosed damage to my vehicle that they basically told me "tough luck". I wouldn't recommend this dealership. I'm surprised the dealer ratings are as good as they are. More
Tom Stephens is the best Salesman that i have had the pleasure of working with. We have purchased several cars from your dealership in the last 5 to 6 yrs. We never have any issues with your dealership pleasure of working with. We have purchased several cars from your dealership in the last 5 to 6 yrs. We never have any issues with your dealership or your employees. Everybody is extremly driven to help with any issue. More
The associates I worked with were very friendly and accommodating to my needs. I had struggled to get the right car and financing for some time and I was delighted by how easy it seemed to be going thr accommodating to my needs. I had struggled to get the right car and financing for some time and I was delighted by how easy it seemed to be going through this dealership as opposed to the others. It's was a great experience and I will continue to come back. More
I have visited quite a few different dealerships some I might have went back to but none I would out right recommend to anyone until now. This is the place I will tell every one about... might have went back to but none I would out right recommend to anyone until now. This is the place I will tell every one about... More
Mike Dunaway was great!!! He was a pleasure to work with and made the entire experience a pleasure. I never had to visit the dealership, he brought the car to us! and made the entire experience a pleasure. I never had to visit the dealership, he brought the car to us! More
Very good customer service and prompt on putting together a great deal! Tom did a great job on getting the exact vehicle I wanted and kept my payment below my budget! Overall I had a wonderful experience and a great deal! Tom did a great job on getting the exact vehicle I wanted and kept my payment below my budget! Overall I had a wonderful experience and would recommend to anyone to purchase a vehicle from Chesrown! More
I came into Chesrowns in Delaware, Ohio to drive the new Buick Regal and was greeted promptly by a young salesman named Dave. He was very knowledgeable about the car and was able to answer all of my questio Buick Regal and was greeted promptly by a young salesman named Dave. He was very knowledgeable about the car and was able to answer all of my questions. The dealership made me a great offer on my trade-in and worked with me to get a fair price on the lease of my new Regal. The staff were all very friendly and being from Zanesville, they introduced me to a gentleman who lived in my hometown and would be willing to pickup and drop off my vehicle and/or paperwork that i might need. I felt that Chesrowns treated me very well and I will shop there in the near future when my wife's lease is up. Thank you for your excellent customer service. More
Tom and the rest of the team at Chesrown were top notch. Our old truck was traded in for a better than expected value. Our new truck was purchased at a negotiated price, a fair one at that. We visited and c Our old truck was traded in for a better than expected value. Our new truck was purchased at a negotiated price, a fair one at that. We visited and called several dealers before our first test drive co-ordinated with Tom and indeed were treated as tire kickers- never once did I feel Tom didn't want to answer our questions or that he didn't consider us actual buyers. We bought a GMC which are available all over town, we bought from Chesrown because from the cashier to the owner there was a real sense of team work and friendship. I am confident the service on our truck will be handled in much the same way. Tom gave a quick tour of the shop and introduced us to the service team, this is where the majority of our business with Chesrown will take place and I enjoyed the fact that there was a feeling of team from the sales to the service side of the dealership. I am extremely satisfied with our experience buying a car from the Chesrown Family and I know we will be repeat customers! More
What a great experience! Everyone was friendly and overly kind! Deal to no time & there was no haggling or craziness! Dick was great and we even got to meet Ryan! Would recommend to anyone! Friendly and clea kind! Deal to no time & there was no haggling or craziness! Dick was great and we even got to meet Ryan! Would recommend to anyone! Friendly and clean! Thanks for making the experience so great!!! More
There is nothing one can say when he is speechless when he walks out the door with the truck that he wanted, your employees went out of their way to accommodate me from the time i walked through the door u he walks out the door with the truck that he wanted, your employees went out of their way to accommodate me from the time i walked through the door until i drove off. i have dealt with other dealers in the past and have never ever seen the commitment to customer satisfaction. I will recommend Chesrown to everyone wanting to buy a vehicle, it worth the three hour drive!!!! Thanks Milton Simpkins More