Chesrown Chevrolet GMC

too many trips back Bad experience. Took forever the day of buying, car was not cleaned properly and then they forgot to put a rug back in had to come back the next day a Bad experience. Took forever the day of buying, car was not cleaned properly and then they forgot to put a rug back in had to come back the next day and the next day because some finance papers were printed off wrong. Had some repairs done, took two days longer than what they said it will take. The memorandum title never came in 30 days so had to pay 18 dollars to get extended temp tags , and to get a refund for the 18 dollars had to come back to the dealership AGAIN, that's twice in one day. Never again. More

2013 GMC Sierra SLE I recently purchased a truck from Chesrown, my sales person was Walt Stewart, he was polite professsional, and got me in the truck I wanted for the m I recently purchased a truck from Chesrown, my sales person was Walt Stewart, he was polite professsional, and got me in the truck I wanted for the monthly payment I was looking for. I highly recommend Walt and Chesrown to friends and family. John B More

Shopping for a good quality used vehicle I needed a more reliable vehicle, so I went to Chesrown, where I also receive free oil changes and tire rotations for the life of the vehicle. Walt St I needed a more reliable vehicle, so I went to Chesrown, where I also receive free oil changes and tire rotations for the life of the vehicle. Walt Stewart was great in assisting me with finding a vehicle. His laid back demeanor and his willingness to get answers to all of my questions were very helpful. As a fellow service member, he and I had quite a bit to talk about, which made it a pleasant trip. Walt and Jim Gill did a great job of providing me with a great quality vehicle at a great price. More

text messaged me instead of calling me Talked to finance person about the problems after the sale. Repeated phone calls lead to voice message machines, only to get replys by text messages. Talked to finance person about the problems after the sale. Repeated phone calls lead to voice message machines, only to get replys by text messages. Not a professional way to handle customer service. WILL NOT deal with these people ever again! More

Excellent salesman Rob Brown met us at the door when we walked in on Sunday afternoon. I told him I was interested in a small SUV or crossover, and he immediately pulle Rob Brown met us at the door when we walked in on Sunday afternoon. I told him I was interested in a small SUV or crossover, and he immediately pulled together four vehicles for me to test drive. He answered questions, listened to what I wanted, provided insightful information, and respected my wishes. There was a car on lot, similar to what I want but overloaded. He did not push that car but instead found one several hundred miles away and got it in for me. He called several times to keep me informed of the process and made the experience very enjoyable. He was a trustworthy salesperson and I would recommend him to anyone in the market. More

Awesome Customer Service!! I actually didn't end up purchasing my vehicle from this dealership but they were an amazing team so I would encourage all to give them a try!! I actually didn't end up purchasing my vehicle from this dealership but they were an amazing team so I would encourage all to give them a try!! More

A GREAT CAR BUYING EXPERIENCE I generally dread the process of buying a vehicle. This was not the case at Chesrown. The experience was positive. The staff was friendly and atten I generally dread the process of buying a vehicle. This was not the case at Chesrown. The experience was positive. The staff was friendly and attentive. I would like to recognize the salesman who worked with me, Joe Maslar. Joe was the utmost professional and did not waste my time. This I really appreciate. I would highly recommend Chesrown to friends and family More

Stay as far away as possible Do not go anywhere near this dealership, they lie to a 22 year old and then don't want to take the car back or do anything about it. What a way to run Do not go anywhere near this dealership, they lie to a 22 year old and then don't want to take the car back or do anything about it. What a way to run a dealership, all they want is your money and they don't care how they get it. Stay as far away from this dealership as you can and don't trust anything they tell you. More

Great overall experience was great. Outstanding Customer Service from all departments from sales, service, the ownership and all other individuals I came in contact with. Service from all departments from sales, service, the ownership and all other individuals I came in contact with. More

I have had nothing but excellent service at this dealership. I recently purchased a used car from a relative and they had their car serviced at this dealership. I took the car in for regular check u dealership. I recently purchased a used car from a relative and they had their car serviced at this dealership. I took the car in for regular check up and some minor repair and detailing.... WOW all I can say is my car looks like a new car. I am just tickled of how great it looks. I mean the car REALLY needed some TLC on the inside and you would never know how bad it looked before. The customer Service is just outstanding - very friendly. THANKS so MUCH for taking care of my new (old) vehicle. THANKS, and you now have a new, very satisfied customer. More