
Chesrown Chevrolet GMC
Delaware, OH
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Great Experience Great customer service. Ryan Gill really went above and beyond to meet our needs. All of the staff is friendly and helpful. I would definitely recomme Great customer service. Ryan Gill really went above and beyond to meet our needs. All of the staff is friendly and helpful. I would definitely recommend Chesrown for anyone in the market for a new or used car. More
CHESROWN - A GREAT PLACE TO BUY A CAR I checked out a couple of cars on line that I thought I would like, went to the dealer, met Tom Stephens, what a very friendly & helpful salesman, tol I checked out a couple of cars on line that I thought I would like, went to the dealer, met Tom Stephens, what a very friendly & helpful salesman, told him what I was interested in, he told me that he had sold the car new, it had been maintained & serviced regularly at Chesrown, he brought the car up to the front door, told me to have fun driving it. It was too small for me, a Buick LaCrosse, So I had him bring up a 2013 Chevrolet Impala. Drove it, loved it, bought it. Everyone at Chesrown was very friendly & helpful. I highly recommend Chesrown and Tom Stephens, what a great guy! RLP, Dublin, OH More
Best car buying experience ever!! I may be a Chevy buyer for life! am delighted with my 2013 Chevy Volt! I wanted to say thank you to you guys and all the nice folks at Chesrown who h I may be a Chevy buyer for life! am delighted with my 2013 Chevy Volt! I wanted to say thank you to you guys and all the nice folks at Chesrown who helped with my car for a superior car buying experience. I got just the car I wanted for a great price and AMAZING customer service. I live 2 hours from the dealer. With minimal time commitment from me, they handled everything remotely and even delivered my car to me that very evening. I have recommended you to friends and I will be back when we are ready to buy again. More
Outstanding costumer service My experience at this dealership was incredible. Everyone was super friendly and helped me find the perfect, affordable, most reliable car. I highly r My experience at this dealership was incredible. Everyone was super friendly and helped me find the perfect, affordable, most reliable car. I highly recommend looking for your next car here. More
Awesome buying experience. This was by far the best experience I've ever had buying a new car. They've definitely got it down!! Love my Encore. Amazing This was by far the best experience I've ever had buying a new car. They've definitely got it down!! Love my Encore. Amazing More
Didn't let me leave until I was satisfied This dealership has gone above and beyond to take care of me the last 10 years as a customer! They dont let you leave until the job is done and done t This dealership has gone above and beyond to take care of me the last 10 years as a customer! They dont let you leave until the job is done and done to your standards. The employees there have gone above and beyond for what I need done and they don't let me leave until everything is perfect. More
My salesman was fired mid deal. While waiting for a call back from my salesman I finally called to find out what's going on with my new car. I was told by another salesman that he While waiting for a call back from my salesman I finally called to find out what's going on with my new car. I was told by another salesman that he was fired and was very unprofessional in doing so. I am headed 30 miles away to buy my new Impalla. More
I was belittled Completely blown away on how terrible this dealership is!!!! Mario Palitto, tried to belittle me in the very worst way. I simple asked if a vehicle in Completely blown away on how terrible this dealership is!!!! Mario Palitto, tried to belittle me in the very worst way. I simple asked if a vehicle in stock was able to match a deal give by another store on a similar unit. Mario procceded to call me a dumb xxx and I had no clue what I was talking about. Further more was told to reevaluate what I knew about buying a vehicle. I'm completely blown away on how they have someone like this even on the staff. At the end of the day, I purchase elsewhere and will do my part in making sure everyone I know does not purchase any vehicles from this place. More
Service on a busy Saturday Morning Today 4/2/16 I went in for a oil change, of course a Saturday morning when everyone is getting their car serviced. I was told about a 2 hour wait. I t Today 4/2/16 I went in for a oil change, of course a Saturday morning when everyone is getting their car serviced. I was told about a 2 hour wait. I told them I was pressed for time and couldn't wait. Jay over heard me and said he could get it done in a hour. Robert did the paper work up and as I signed I laughed and said your hour starts now. Robert came in the lobby and got me 35 minutes later and I was out the door. It's people like you that make life so much easier. Thanks guys for making my day. Georgann More
Serious Communication Issues Talked with Mike on Wednesday afternoon regarding a used vehicle we were interested in. After obtaining the information that he provided, we decided t Talked with Mike on Wednesday afternoon regarding a used vehicle we were interested in. After obtaining the information that he provided, we decided to pursue a trip to the dealership the following morning, as it is a 3 hour drive. We notified Mike that we would be leaving the following morning, for the trip to Columbus, he responded 'Great'. We also talked to the internet sales manager, and told him the same thing. We left the following morning, for the 3 hour trip, and text Mike that we were on our way. Halfway there we got a text and a phone call that the vehicle had been sold. Apparently Mike and the internet sales manager did not communicate with anyone that we were coming from out of town, or they just didn't care. We ask for a little gas reimbursement, and have yet to hear anything. We drove 100 miles, one way, just to be told the vehicle had been sold. We were ready to buy... On our way home, we stopped at a number of dealerships, and found a vehicle, paid cash. More