
Chesrown Chevrolet GMC
Delaware, OH
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Best vehicle buying experience!! Mike "otis" Dunaway is hands down best sales rep you could ask for. Mike listens to everything you want and need in a vehicle and goes the extra mile Mike "otis" Dunaway is hands down best sales rep you could ask for. Mike listens to everything you want and need in a vehicle and goes the extra mile to get you in it and make the experience enjoyable!! I have purchased 5 vehicles from Mike and have always been treated like family. Mike gives out fresh baked cookies with every purchase and makes sure the kids get all the fresh popcorn they can eat!! If you want to be treated like family do yourself a favor and go to Chesrown and see Otis! More
Best Car (and cookies) in town We just purchased our second family car from Mike Dunaway and we love it just as much as the first one. Mike sold us our first car 10 years ago and he We just purchased our second family car from Mike Dunaway and we love it just as much as the first one. Mike sold us our first car 10 years ago and he has been in touch with us every since. Every time we meet about anything and everything, he always has such a kind heart and always brings his special treat for my girls to have; his home-baked chocolate chip cookies! He truly knows how to make a customer feel like a part of the family. I would recommend Mike in a heartbeat. More
Great car buying experience We purchased a vehicle from Robert Adkins and had a very positive experience. We would recommend going to him as a very knowledgeable salesman. Dave D We purchased a vehicle from Robert Adkins and had a very positive experience. We would recommend going to him as a very knowledgeable salesman. Dave Dillon in finance was very helpful also. More
Jim Golub I dealt with Robert Adkins on the purchase of our car. Robert was very helpful, not over bearing for a sale. I down loaded the car fax and it backed u I dealt with Robert Adkins on the purchase of our car. Robert was very helpful, not over bearing for a sale. I down loaded the car fax and it backed up everything I was told about the vehicle. I would highly recommend Chesrown to anyone. More
HANDS DOWN BEST IN OHIO The staff is impeccable! They know how to make the car buying experience fun while maintaining a high level of professionalism. They helped me find th The staff is impeccable! They know how to make the car buying experience fun while maintaining a high level of professionalism. They helped me find the best car for me (the Buick Verano) and truly understood my wants and needs, and my budget! This awesome sales guy "Otis" even baked me cookies as a nice send-off. A new car plus fresh baked cookies= above and beyond service! More
Excellant car buying experience. Looking for a truck for my first and last time, and may I say I love it, I had the pleasure of meeting a salesman named Mike Dunaway. I was very impre Looking for a truck for my first and last time, and may I say I love it, I had the pleasure of meeting a salesman named Mike Dunaway. I was very impressed with the professionalism and experience he had when selling me my truck. I must say I have never had a car salesman that went the extra mile pleasing me . I really enjoyed talking to him and making me feel important and comfortable. Mike seemed very sincere in pleasing me. When buying a vehicle, I would advise any of my friends, famiy, and anyone looking for your vehicle to buy to ask for Mike Dunaway. More
Superb Experience from Start to Finish. Thank you Chesrown! Hands down BEST car buying experience I've ever had. From the moment I stepped in the door, Mike Dunaway made sure to take care of me throughout the e Hands down BEST car buying experience I've ever had. From the moment I stepped in the door, Mike Dunaway made sure to take care of me throughout the entire process. I felt like I was being taken care of and there was a personal touch that the entire Chesrown team offered that made the entire car buying experience very comfortable. Brad Van Fleet & Ed Sheldon were extremely helpful and knowledgeable -- I walked out with not only an amazing vehicle at a price that I myself was even surprised at, but also knowing that I will always be taken care of at Chesrown. Thanks Chesrown team, I look forward to future business and will make sure to let anyone in the car shopping process know that Chesrown IS the place to go when looking for a vehicle! More
Wonderful Looking to trade for used with low mileage. Robert was very polite, down to earth , easy to deal with. Very service oriented. Good experience. Th Looking to trade for used with low mileage. Robert was very polite, down to earth , easy to deal with. Very service oriented. Good experience. Thank Robert Adkins. More
Not a good experience Stereotypical car dealer. I had the sales associate use the 'bait and switch' technique. After a deal was finally reached, it took three months and ma Stereotypical car dealer. I had the sales associate use the 'bait and switch' technique. After a deal was finally reached, it took three months and many phone calls trying to get them to honor their incentives that were promised to me after buying a new truck. Free oil changes and tirevfoations for life is nice, but plan on waiting well over an hour every time...even with an appointment. More
Terrible customer service We bought a 2015 Enclave last year from them. This was our first experience using the service department. It is total chas in there. You get shifte We bought a 2015 Enclave last year from them. This was our first experience using the service department. It is total chas in there. You get shifted around and they make you feel like you are putting them out by being there. To top it off they fixed one thing and damaged another. When we brought to their attention they denied it and said they did not. Well it was a couple inches from where they popped the door panel off. I can assure you we and a few techs look at that spot multiple times including when we dropped it off. It wasn't there before. Our only recourse is to never go back and let everyone we know how we were treated and the service we received. More