Chesrown Chevrolet GMC

Awesome experience Connery Scheibel provided me with the best vehicle purchasing experience I have ever had. He was professional, courteous and attentive. He gave me d Connery Scheibel provided me with the best vehicle purchasing experience I have ever had. He was professional, courteous and attentive. He gave me detailed explanations of everything he did and worked very quickly. I didn't have to sit and for hours like I have done at other dealers. It was a an awesome experience. Mario was equally polite and helpful, working with my wife through the internet and phi e calls. We appreciate both of their hard work and professionalism. More

Speechless This dealership was very on point with delivering me a world-renowned service. Thank you for everything thing this was a one of a kind experience This dealership was very on point with delivering me a world-renowned service. Thank you for everything thing this was a one of a kind experience More

5 Star Service Purchased my 2015 Chevy Malibu at Chesrown Buick GMC in Delaware, Ohio from Tom Stephens. I LOVE MY CAR! My buying experience with Tom was amazing. I Purchased my 2015 Chevy Malibu at Chesrown Buick GMC in Delaware, Ohio from Tom Stephens. I LOVE MY CAR! My buying experience with Tom was amazing. I felt very comfortable at the dealership and the staff was pleasant. I would recommend Chesrown to any of my friends and family for their next car purchase! More

Professional, attentive, quick, clean, welcoming I was in the market for a new Minivan and had been searching for a while. I started my search online and found a car at another dealership. I went t I was in the market for a new Minivan and had been searching for a while. I started my search online and found a car at another dealership. I went to look and the car was dirty and overpriced, the descriptions online were inaccurate, I had to go into the building after 20 minutes of waiting to get a sales representative, it was just not a good feeling so I left. I continued my search and found this used Minivan at Chesrown. The pictures online were plentiful and were pictures of things I wanted to see. I went to look and was greeted right away by Mike Dunaway. He was informative without hovering and very easy to talk to. We told him we had a few more vehicles to check out but would probably be back, he reminded us that Chesrown does lifetime free oil changes and tire rotations and welcomed us to come back at any time. I went back to the original place to look at the other Minivan one last time. The Minivan was still not cleaned up (it had been 2 weeks), we again had to go in and "find" someone to help us, they didn't have one of the vehicles onhand (which happens, I get it) and we again left knowing that the Minivan at Chesrown was the one for me, no matter what I wasn't going to give my business to this other local Chrysler dealership (even thought I was in the market for a Chrysler). Back to Chesrown we went...in less than 2 hours I was approved for a loan, I had a better rate then I had found in my pre-approval letter and I was driving off the lot. Mike was honest, upfront and not only did I get the car I loved, but he sent us home with a box of Otis Spunkmeyer cookies! My roommate and mother (who are both tough customers) were also impressed and my roommate stated "when I'm in the market for a new car I'm coming back here". More

Easiest time I've ever had getting a car From the get-go Connor was more than helpful in getting me in the car I wanted. He even taught me how to drave manual. Him going the extra mile made i From the get-go Connor was more than helpful in getting me in the car I wanted. He even taught me how to drave manual. Him going the extra mile made it to where I will only recommend this dealership to anybody I know looking for a car. More

I never dreamed that buying a car would be this easy. Mario & Mara Lee made this car buying experience one I thought I'd never have. The words, "everything is taken care of, just come pick out your new ca Mario & Mara Lee made this car buying experience one I thought I'd never have. The words, "everything is taken care of, just come pick out your new car" brought tears of joy. Space won't allow me to tell my whole story but today's experience was another example of God's Blessings and I'm thankful. Mara Lee, Mario & the Chesrown Family you are the best. More

Purchase of 2014 Honda Pilot My wife and I were in the market for a very specific vehicle with very specific options. We found the car we were looking for and made a call. Mike "O My wife and I were in the market for a very specific vehicle with very specific options. We found the car we were looking for and made a call. Mike "Otis" Dunaway agreed to take a look at the vehicle and assure it's availability and give me a call back. In less than ten minutes, he called with a very detailed description of the the car we were looking at. We were about three hours from the dealership so I asked if he would discuss what the cost of the vehicle would be on the road. (Sales tax, titling fees, etc.). Mike did just that and the price fit our budget. We drove the three hours the next day and found the vehicle just as he described for the price we discussed. The experience was great and although we had secured financing with our credit union, the dealership was able to save us nearly 1% interest through one of their lenders. I would highly recommend their dealership. More

New Car Purchase This was my second purchase from Chesrown. They have been great to deal with and very accommodating to questions and concerns and their pricing has b This was my second purchase from Chesrown. They have been great to deal with and very accommodating to questions and concerns and their pricing has been very fair. More

amazing dealership and car buying experience We had always bought cars from private owners UNTIL one day, four years ago, when we went to Chesrown to just look. That is when we met Tom Stephens. We had always bought cars from private owners UNTIL one day, four years ago, when we went to Chesrown to just look. That is when we met Tom Stephens. He was courteous and professional and trusting. He answered our questions and allowed us to take the car for a test drive (by ourselves). He was very truthful about pluses and minuses of the car. When it came to negotiating the price, he was reasonable and very professional. He is just the kind of guy you can trust. We bought the car and since then we have bought 3 more cars from him. Every time we have been pleased with our experience working with Tom and the cars have had no problems. We have taken friends there and they have become regular customers of Tom. Tom changed our perception of dealers. Now whenever we or friends want to buy cars, we automatically go/refer them to Tom. Today we just bought our 4th car, Honda Odyssey, from Tom. With Tom, you will get an honest deal and a great car, without any pressure or fast talk. Thank you Tom! More

Purchased 2014 Chevy Silverado truck We worked w/Zach most of the time and he did such a great job! He was very conscious & sensitive to the type of Truck we were looking for-answered our We worked w/Zach most of the time and he did such a great job! He was very conscious & sensitive to the type of Truck we were looking for-answered our questions or found the answer out. He cares about the customer & getting the best selection/price. "Thank You Zach!!!" In the finance area, also very nice; however, we chose the "smart" pay option and weren't aware they are charging extra every single payment nor did we know we were getting charged 399.00 for a membership fee! Not a good surprise as we chose this to pay off the loan quicker only to find out we are getting hit w/these extra chrgs This a small negative, but it would've been nice to have gotten a tank of gas put in the truck as a small thank you as we purchased truck for over 28K - it had less than 1/8th of tank More