Cherry Hill Mitsubishi

Liars This dealer lied about the price online. Once you get there it's all about finding a way to rip you off. Avoid this place at all costs. Worse deale This dealer lied about the price online. Once you get there it's all about finding a way to rip you off. Avoid this place at all costs. Worse dealership that I've ever dealt with. More

Bad Business I will never purchase or recommend anyone to this dealership. They lied about payments and how to make them lower. They will not be honest with you. I will never purchase or recommend anyone to this dealership. They lied about payments and how to make them lower. They will not be honest with you. I was told to buy the car, keep it 3 months, bring it back and they would put me into a new vehicle with lower payments. Well, I went back in 3 months, they acted like they didn't know what I was talking about, told me if I would give them 8K down, they would sell me some little car. I am driving an SUV, why would I want some little car. The salesman (Bobby), who I always dealt with would not even talk to me when I showed up that morning. He pointed to another salesman to assist me. The manager who also lied about the 3 month deal, stated that the rebates he was waiting for didn't come through (WHATEVER). They are the worst and does bad business deals. More

Awful place, stay away! They bully you, lie, and do not honor the offers they make online or in the store. They called me three times after I visited to say they could make They bully you, lie, and do not honor the offers they make online or in the store. They called me three times after I visited to say they could make the deal I wanted. But once you get there they sit you down, ignore you for a while, then proceed to tell you all the reasons why it's your fault they can't give you the deal they offered. More

Incompetent at best! This was by far the worst dealership I have ever dealt with! We were extremely specific about our needs as far as payments and trading in our old car. This was by far the worst dealership I have ever dealt with! We were extremely specific about our needs as far as payments and trading in our old car. Initially we were told they couldn't help us, after my husband spent over an hour there with our baby being told they could worn it out. We were called back a week or so later, this time being assured they could get us a great car that fit our financial needs and give us an appropriate trade value for the old car. My husband called back and confirmed all the details, telling the salesman that we didn't want to come down unless their deal fit our financial and trade specifications exactly. He confirmed all the minute details and was assured that everything was in order. My husband, daughter and I went to the dealership together since we were told it was a done deal and would be a fairly quick process. We ended up waiting there for 2 hours only to finally be told the DMV site was down and we'd have to come back. The salesman put the license plate back on our car and told us again that since I'd signed the paperwork, we could just come back and pick up the new car in the morning. When my husband and baby went back again this morning, they were informed that the sale could not be honored because they had forgotten to include our trade on the paperwork and once they included it, the financing fell through. I am furious and will be reporting this to the BBB and their corporate office. It is absolutely ridiculous that after making us jump through so many hoops, they won't find a way to honor the deal they offered us. More

gross appalling WORST DEALERSHIP EVER I bought a car on November 2nd. The car is a 2003 BMW 330i. I started experiences a lot of problems recently and I have mechanics in my family who bel I bought a car on November 2nd. The car is a 2003 BMW 330i. I started experiences a lot of problems recently and I have mechanics in my family who believe I may have bought this car with a blown head gasket, so I no longer want this car in the slightest. I want to get my money back and just go to another dealership. First, I’m paying way more entirely for what this car is worth, secondly after all the BS i’ve encountered with this dealership I don’t want a car through them at all, and third I don’t want to own a car that is already having this many problems three months in! Honestly I’m going into the dealer on Wednesday to see if i can get my money back, and if theres nothing they will do I guess the only thing I can do is file a complaint with the BBB and look into getting a lawyer. More

Worst experience I have ever had with a dealership We bought a 2014 Jeep grand Cherokee from Cherry Hill Mitsubishi. They lied to us about how much they gave us for our trade-in. The used car manager " We bought a 2014 Jeep grand Cherokee from Cherry Hill Mitsubishi. They lied to us about how much they gave us for our trade-in. The used car manager "San Juan"'is very ignorant using profanities on the phone when I called him about the radiator leaking one week after we purchased the SUV. They tried getting out of doing the radiator under warranty by lying to us and saying a rock hit it. I wouldn't advise anybody to buy a vehicle from Cherry Hill Mitsubishi. They are very unorganized and extremely ignorant to their customers after the sale. Please take my advice and stay as far away from this dealership as possible. I still can't believe they would hire someone as ignorant as the used car manager "San Juan". I've never had anyone speak to me the way he did. Very low class dealership. More

Worst experience ever Bought a used Lancer because we thought it was a good deal and was lied to and mislead from the get go ... don't buy from them! Bought a used Lancer because we thought it was a good deal and was lied to and mislead from the get go ... don't buy from them! More

One word only "Fraudulent" Don't ever use this dealership. They say one thing and do another. Had problems with getting car titled, which caused major problems with the bank, Don't ever use this dealership. They say one thing and do another. Had problems with getting car titled, which caused major problems with the bank, problems with payments. Never, Never will use them again. Hard to get any answers and when you do, they are nasty. They take advantage of general public not knowing how these lease options work. Very sorry I ever traded in my old lease before it's time. Got socked with a major "early termination of lease" payment. Never, Never again. More

One price online and one when they get you to come in Listed a car for 34k online, I told them I had to drive 2 hours and asked will they match other dealers. I was told yes. Not only did they not match t Listed a car for 34k online, I told them I had to drive 2 hours and asked will they match other dealers. I was told yes. Not only did they not match they raised the price 3k when I got to the dealer. Waste of time and extremely shady More

Horrible If you want to be lied to then shop here. These ppl are the lowestest of the low. Bought car in May, never detailed, handshake price was lower than th If you want to be lied to then shop here. These ppl are the lowestest of the low. Bought car in May, never detailed, handshake price was lower than the price I signed to but after spending my entire memorial day weekend I didn't want to be bothered anymore. Also got threatened when I went back to ask for copies of the paperwork. More