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Cherry Hill Dodge Chrysler Jeep
Cherry Hill, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Me and my girlfriend Found a 2013 jeep online so decided i would go take a look at the car. As soon as we showed up we were greeted by the door and welcomed by the staff of amazingly friendly employees. It i would go take a look at the car. As soon as we showed up we were greeted by the door and welcomed by the staff of amazingly friendly employees. It took no time at all to have a sales guy(mike potter) sit down with us and help us with what we needed. Within minutes we established a connection and were on the same page. Mike helped us locate the car we were looking for but it was a little out of our price range. That's where Ron and Jordan came into play the sat down with us and mike and helped us crunch numbers and after some time we were able to come to a price that was more then fair on a 2014 jeep grand Cherokee. We showed up expecting to leave with a 2013 jeep and ended up leaving with a brand new 2014 jeep for less then what a 2013 would cost we were thrilled not only about the awesome car we just bought but the heck of a deal we got on it all thanks to Mike,Ron, and Jordan. If i had to buy another car i would definitely go back to Cherry Hill Dodge Chrysler and Jeep and would most certainly recommend that my family and friends visit them as-well. The customer service was great and the amount of work and effort that was put into getting us into the a new car in such little time was great. The employees are very friendly and down to earth they make you feel comfortable and right at home. When it comes to prices i doubt there is another dealer that is willing to work with you on price like this one, just let them know your price and they will do everything they can for you to make sure you leave with the car you want. So when you stop at cherry hill Dodge Chrysler and jeep make sure you ask for Mike Potter. More
Superior quality puts it best. My experience was great. The salesman, Sam, LISTENED to my situation and responded to each question. The entire process was quick. The staff was fun, no manager pressure. The The salesman, Sam, LISTENED to my situation and responded to each question. The entire process was quick. The staff was fun, no manager pressure. They handled my transaction in such a way, that I filled out an application. Now that is great service. At the same time I would recommend to never go to the Mitsubishi Dealership (owned by same company, but run terribly) Thank you Cherry Hill Dodge. More
The car posted was sold 3 months ago. The confirmed 4 times that they had the car. Liars, wanted me to buy another car. Disorganized: I could see people's info on the table were I was left alone! Many ke times that they had the car. Liars, wanted me to buy another car. Disorganized: I could see people's info on the table were I was left alone! Many keys were left at the table and the managers are the most liars!!! More
Found a caravan online for an agreeable price and checked it was still available through the internet live chat, it was. Gave my phone number and confirmed it was available with the man who called 20 second it was still available through the internet live chat, it was. Gave my phone number and confirmed it was available with the man who called 20 seconds after I gave my number. Told this man I would be traveling over an hour from the shore with my wife and toddler. When we arrived I was assigned Ben as my salesman. Within 5 seconds of telling Ben my name he called me by the wrong name. I think this was a lame sales tactic or something. Ben said we had to go to their other lot to get the caravan. He drove me 10 minutes away complaining he just got his third speeding ticket in the last two months. Made me feel real safe as he's driving me somewhere. As we were approaching the other lot he began trying to sell me something else and then something else. Then I realized the caravan they listed online and told me was there 1 1/2 hours before was not there. He tried selling me something else before we even pulled into the lot. This slimy liar is not a very good salesman or liar(same thing?). So now I'm trapped 10 minutes away from any escape with this bold faced liar trying to sell me something the whole way back. When we got back he and his manager kept trying to coax me inside. I had to change my sons diaper before I could leave their lot, so I was stuck as they harassed me. They were relentless. "Just come inside,Just come inside", it was creepy. Didn't matter how many times I said I'm not interested, they wouldn't leave me alone. Very high pressure sales. I got a call from another guy trying to get me to come back 5 minutes later. Got another call today asking how everything went. Wish I never gave these people my phone number. TL;DR Bait and Switch, Liar Salesman, Extremely High Pressure More
From the internet sales representative to our personal salesman Sam, we had an amazing experience. Everyone was friendly, accommodating, and wonderful to work with! They made certain that we were satisfi salesman Sam, we had an amazing experience. Everyone was friendly, accommodating, and wonderful to work with! They made certain that we were satisfied with our purchase and went above and beyond to make a somewhat stressful task less daunting and overall very enjoyable! More
My husband and I just had a great experience at Cherry Hill Jeep. We had been looking for Jeep Grand Cherokee for several months and had already been to several dealerships. Cherry Hill Jeep gave us the Hill Jeep. We had been looking for Jeep Grand Cherokee for several months and had already been to several dealerships. Cherry Hill Jeep gave us the best deal of any dealership we had been to. They were polite and respectful and the entire process was super easy. We will definitely be back for our next car. More
This dealership is only interested to increase their monetary intake. The service manager refused to honor a warranty on my Son's Jeep because it would go against the company's income rating. They had monetary intake. The service manager refused to honor a warranty on my Son's Jeep because it would go against the company's income rating. They had the Jeep for 3 days while I was on the phone with the warranty company trying to straighten out the repair bill. He was forced to pay the entire repair bill. As a result, this dealership destroyed any chance to sell my son or me a new auto-ever- and he will not bring his Jeep there again for service. We have contacted all the people we know and told them about the experience we had at this dealership. So, in a world where the competition is so great and the only thing that sets one company apart from another is customer service, this dealship fails the test. More
I recently bought a Dodge, and was extremely happy with the entire experience. Rich was great, he was very friendly and extremely helpful in my buying process. He offered a lot of good information on a var the entire experience. Rich was great, he was very friendly and extremely helpful in my buying process. He offered a lot of good information on a variety of cars, which made my decisions easier and more informed than they would have otherwise been. We were able to work out a good deal and I love the car so far! I'll definitely be back when it's time for me to buy another car! More
I emailed the dealership about a car I was interested in and spoke to Andrew. He went over some options with me and advised me of some rebates I was qualified for which game me a good initial feeling. I wen and spoke to Andrew. He went over some options with me and advised me of some rebates I was qualified for which game me a good initial feeling. I went into the dealership the following day to test drive the car. When I went in, I first dealt with the sales manager Geno who then passed me off to a salesman, Sam. When I explained to Sam that I was just starting the car-buying process that day and wouldn't be ready to make a deal, he completely blew me off after that. He wouldnt discuss a price on the car I was interested in and he also wouldnt get the used car manager to look at the vehicle I planned to trade in for an appraisal value. He said these were direct orders from the sales manager. So the following day, I emailed both Sam and Andrew advising them that I didnt like how I was treated while I was there and that to completely blow off a customer and refuse to answer their questions about a car lead me to believe that customer satisfaction didnt seem to be very high on their dealerships priorities list, especially if this was coming from the sales manager. Neither of them responded to my emails to at least appologize for how I was treated. This was by far the worst experience I've ever had in a car dealership and I will NEVER go back there again. More