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Cherry Hill Dodge Chrysler Jeep

Cherry Hill, NJ

4.2
1,112 Reviews
Thank you for reviewing our DealerRater page. We take great pride in the reviews our customers leave for us on DealerRater. Here at Cherry Hill Dodge Chrysler Jeep Ram we have a strong and committed sales staff with many years of experience serving our customers in Greater Philadelphia and Southern New Jersey. We have a large inventory of new vehicles as well as quality pre-owned vehicles. Be sure to check out our website at www.CherryHillJeep.com. We look forward to serving you!
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1708 West Marlton Pike

Cherry Hill, NJ

08002

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Showing 1,112 reviews

October 31, 2017

Liars and will take advantage DO NOT USE THIS DEALERSHIP- LIARS!!! I leased a 2017 wrangler for the 1st time 9/25/17 and was so excited. I traded in my Ford Escape that had a vip More

by Jas217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Peters
Nov 08, 2017 -

Cherry Hill Dodge Chrysler Jeep responded

Thank you for bringing this situation to our attention. We are sorry to hear that your experience with us was subpar from 5 stars. First and foremost, we would like to apologize for this inconvenience that we may have caused you. Your feedback is greatly appreciated because with it, we can do our best to provide better customer service. Thank you again, have a great rest of your day!

Nov 08, 2017 -

Jas217 responded

Why was this review deleted from the reviews page? It can not be found. Also, I am still flabbergasted that you are not trying to correct a wrong done by your employees. This is a poor run establishment. Being a supervisor for a corporation myself, I would NEVER let a customer get to this point.

October 28, 2017

Terrible dealership I was passed off from me salesman to another. After they said they would not do more than one hard inquiry to my credit I soon noticed about five. To More

by Briant30386
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The sales department use foul language and are rude., Joe Rizzi III
Nov 03, 2017 -

Cherry Hill Dodge Chrysler Jeep responded

Hello, we are sorry to hear that you didn't enjoy your experience with us here at Cherry Hill CDJR. We sincerely apologize for use of foul language that you heard during your visit, that is not how we conduct our business. Thank you for giving us this honest feedback about your visit, thank you again, have a great rest of your day!

October 27, 2017

Used car buying experience Jerry was very helpful, quick, and professional when I recently visited Cherry Hill Dodge Chrysler Jeep. I would recommend contacting him to anyon More

by Wentzylvania
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Cherry Hill Dodge Chrysler Jeep responded

Thank you for the great review! We appreciate you taking the time to give us this great feedback, we're very pleased to hear that Jerry was a great help to you. We look forward to working with you again the future. Thank you again, have a great rest of your day!

October 26, 2017

Sales Representive JR was knowledgeable and informative about the Grand Cherokee Jeep. Will return to Cherry Hill Dodge Chrysler. Very satisfied customer. Thanks JR for More

by Happy Feet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rizzi III
Oct 27, 2017 -

Cherry Hill Dodge Chrysler Jeep responded

Thank you for taking the time to give us this great feedback about your experience! We're very pleased to hear that Joe was great to work with. We look forward to working with you again in the future. Have a great rest of your day!

October 22, 2017

Everything was awesome. The sales man, JR LLanot, he was great, very helpful is showing us just what we wanted to look at. The sales managers worked with us to give us a gre More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR LLanot
Oct 23, 2017 -

Cherry Hill Dodge Chrysler Jeep responded

Denise, thank you for giving us this review! We do our very best to provide our customers with an enjoyable experience here at Cherry Hill CDJR. We appreciate you taking the time to share how your visit went. Please feel free to come see us for any of your future automotive needs. We’d love to see you again!

October 21, 2017

The car we have been searching for Just recently, through an internet search, it was discovered that Cherry Hill Dodge had the Durango we have been searching for. We were lucky enough t More

by Laurenk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rizzi III
Oct 23, 2017 -

Cherry Hill Dodge Chrysler Jeep responded

Hello, Lauren! We would like to thank you for taking the time to give us this great feedback about your experience with us. We're very pleased to hear that Joe was a great help to you, and we look forward to working with you again in the future!

October 19, 2017

Excellent experience ! Top notch dealership and stuff. Grateful for Jerry and his honest and personable approach. He worked efficiently to get me the best fair deal possibl More

by Manuela T
Recommend Dealer
Yes
Employees Worked With
Jerry Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Cherry Hill Dodge Chrysler Jeep responded

Thank you for the great review! We're very pleased to know that Jerry was able to make your experience with us a great one. We highly value customer feedback and we appreciate you taking the time out of your day to share your awesome experience. Please feel free to come see us for any of your future automotive needs. We’d love to see you again!

October 14, 2017

Great Deal! Joe Rizzi worked very hard to get us the perfect car at the perfect price. They did everything they could to make our dream car a reality and within o More

by Jscw833
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rizzi III
Oct 16, 2017 -

Cherry Hill Dodge Chrysler Jeep responded

Thank you for taking the time to give us this great rating and review! We're very pleased to hear that Joe was a great help to you! Congratulations on your dream car, we are happy to be apart of this, Please feel free to visit us for any of your automotive needs.

October 14, 2017

Great deal As long as you're knowledgeable, they will not mess with you. Joe Rizzi was fantastic as was the Manager. Both gentleman helped us secure the deal tha More

by Jcarullo19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rizzi III
Oct 16, 2017 -

Cherry Hill Dodge Chrysler Jeep responded

Thank you for the review! We're very pleased to hear that Joe was great to work with, congrats on your new Jeep! We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you again in the future.

October 09, 2017

Service? After a great sales experience, they ruined it all with service. Car was out of alignment from day one and no-one seems interested to make it right. More

by hmsusauk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Oct 12, 2017 -

Cherry Hill Dodge Chrysler Jeep responded

First and foremost, we would like to apologize for this. We're are pleased to hear that your experience with sales was great but we are not happy to hear about your experience with service. We never for things like this to happen, .this is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, we will ensure this does not repeat again.

Oct 13, 2017 -

hmsusauk responded

Thank you. The problem has been taken care of and much appreciated. It's not the end of the world and everyone has been helpful to get it resolved. Thank you!

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