Cherry Hill Dodge Chrysler Jeep
Cherry Hill, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Easy to work with and provided an excellent customer service experience. Good follow up on customer questions. service experience. Good follow up on customer questions. More
Jerry was phenomenal! Excellent service and great communication. Very quick and honest throughout the process. Excellent service and great communication. Very quick and honest throughout the process. More
Jerry and his team were excellent! !! They welcomed me and made my new car purchase the easiest transaction of my life!!! I was able to trade in my old car and get a lease for the exa !! They welcomed me and made my new car purchase the easiest transaction of my life!!! I was able to trade in my old car and get a lease for the exact car I wanted and the exact terms I need it for my family and I!!! Jerry's manager and team are the best in the area and I will recommend them to anyone I meet! Thank you so much for all of your help! I am so happy!! More
Everyone we came in contact with was very cordial, welcoming, and professional. Our purchase was a cash deal so we skipped the financing discussion all together. The Durango purchased was all sparli welcoming, and professional. Our purchase was a cash deal so we skipped the financing discussion all together. The Durango purchased was all sparling cleaning and waiting for us when we arrived to close the transaction. If we needed to purchase another new or used vehicle in stock at this dealer and in our price range we would not hesitate to return More
We enjoy dealing with this dealership. Everyone is very nice. Our salesman Jerry Cronk was great. I would highly recommend them. Everyone is very nice. Our salesman Jerry Cronk was great. I would highly recommend them. More
We are returning customers. Jerry makes the car buying process easy and enjoyable! I highly recommend contacting him! Jerry makes the car buying process easy and enjoyable! I highly recommend contacting him! More
I was very impressed. Special Thanks to Jerry's manager who made me a promise and was determined it would happen. Special Thanks to Jerry's manager who made me a promise and was determined it would happen. More
Jerry provided the best customer service when it comes to trading my old car. The experience was easy and provided with care. I recommend you to go check them out! trading my old car. The experience was easy and provided with care. I recommend you to go check them out! More
WORST EXPERIENCE OF MY LIFE! If I could leave a review of negative 5 stars I would. I took my 2022 ram 3500 dually in for warranty work back in September of 2022, since then i If I could leave a review of negative 5 stars I would. I took my 2022 ram 3500 dually in for warranty work back in September of 2022, since then it has been an absolute nightmare! My truck has been in and out of the dealer more times than I can even count at this point. They had my truck for a week to do an EGR valve on my truck, after a week I went to pick it up. I got 1 block from the dealership, and heard that the brand new EGR they installed was broken. Obviously by the sound of the screaming egr valve, they never test drove the truck after the installation, otherwise they would have heard it. Upon arriving to pick up my truck, I did a walk around visual inspection as always, except this time what I discovered was my truck had been damaged in some sort of accident while they had it That week. No one told me my truck was in an accident, or hit in the lot or anything at all for that matter. Their plan was to have me pick up the truck and not notice until I left so that they could argue that it wasn't their fault. The service manager Chris actually told me that they would have to do an investigation into it to see if they're at fault. Which is insane to me considering it was in their possession the whole week, who else would be at fault? I had to have a meeting with the general manager Rick piontek after this incident, which got me absolutely nowhere. The general manager is just as rude as anyone you'll meet at this god awful establishment. The damage on my truck from the incident was in December of 2022, it is now currently April 28th 2023 and my truck has yet to be put into a body shop to be repaired and made right again. They put a massive dent and scrape into the passanger quarter panel, a dent below the passanger rear door and a big dent in the rear bumper. I've been treated like a criminal throughout the whole process. Now do to the fact all ram trucks are currently on recall (no surprise there), they are having a hard time trying to get me a rental truck, so that I can have my truck repaired from their negligence. This is only post #1 for a long long list of extremely detailed reviews regarding seperate incidents to follow. Since September of 2022 cherry hill ram has been making my life miserable and I've given them every chance to make things right while I remained civil and quiet. There will be many pictures, videos, etc to follow of multiple encounters at this dealership. I have documented proof of all the lies and deceit that have gone on with every interaction I've had. AVOID THIS DEALERSHIP AT ALL COSTS!!!! I will attach pictures of the physical damage to my truck now and I will come back later to add all of the other documents regarding other issues later. Again AVOID AT ALL COSTS!!!!! More
Jerry Cronk is the best ! Jerry has never disappointed me when it comes to leasing and purchasing my cars. He's a family man that is proffesional and cares about what best for Jerry has never disappointed me when it comes to leasing and purchasing my cars. He's a family man that is proffesional and cares about what best for you !! He definitely a 10 for me with no doubt! More