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Cherry Hill Dodge Chrysler Jeep

Cherry Hill, NJ

4.1
1,112 Reviews
Thank you for reviewing our DealerRater page. We take great pride in the reviews our customers leave for us on DealerRater. Here at Cherry Hill Dodge Chrysler Jeep Ram we have a strong and committed sales staff with many years of experience serving our customers in Greater Philadelphia and Southern New Jersey. We have a large inventory of new vehicles as well as quality pre-owned vehicles. Be sure to check out our website at www.CherryHillJeep.com. We look forward to serving you!
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1708 West Marlton Pike

Cherry Hill, NJ

08002

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Showing 1,112 reviews

August 22, 2023

My girlfriend, Anna purchased a jeep renegade from this dealership last year. Nearly 2 weeks ago, her car died in Union County. She had it towed all the way down to this dealership where she purchased it, More

by Lexie5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone
Aug 23, 2023 -

Cherry Hill Dodge Chrysler Jeep responded

Please send us your name and best phone number. We would like to resolve your issue today! Thank you.

Aug 23, 2023 -

Lexie5555 responded

We resolved the issue ourselves with a local mechanic that, when he heard of what happened, sent his guy from Union a county all the way to Cherry Hill to pick up her car and back, free of charge. The driver was also kind enough to collect the parts Your technician left in a box, as you were not even decent enough to put her car back together after demanding she paid the $500 charge for the diagnosis. You had to take parts off her car to diagnose the issue, and then claimed to her, You were doing her a favor by leaving it unassembled, so HER mechanic can fix it easier. Can’t make this stuff up, When she called Cherry Hill PD, saying you were reluctant to release the vehicle, a Sergeant kindly informed her that the department is well aware of this Dealership as they have been called there numerous times over the years with customer complaints, as well. At the end of the day, she owes $18,000 on a warranty’d car she purchased last year, and is now under another $1,709 in towing fees and the $500 she paid you. The funny thing is that she had the very battery you told her was no good, changed 19 days ago. In summation, You people sold her a car with a warranty, it broke down, you promised her to fix it under the warranty and had her have it towed there in good faith, you blatantly lied to her about her 4 tires and a battery all of which were replaced within the last 11 months, and then released her disassembled car, with 4 flat tires, to a tow company only after getting her for another $500, I want everyone not only in the area, but in this State to know that. You people shafted a hard working single mother of 2, whom teaches for a living, and puts herself through Rutgers Law by night. This is a woman going for her 2nd law Degree in another Country, on another Continent, at 50 years of age. Well Done. The only American Dream fulfilled here, is for whomever owns this dealership.

August 20, 2023

got the deal I went there for. everybody. everyone did a nice job helping me. More

by George3844
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bohem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sheets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Cherry Hill Dodge Chrysler Jeep responded

Thank you for leaving such a great review, George! At Cherry Hill Dodge Chrysler Jeep, we make it our top priority to help our customers find the best option and we are so glad to see that reflected in your recent experience with us. Congratulations on your new Jeep and we look forward to working with you again in the future!

August 08, 2023

Jerry was very helpful, explained & did very good breaking everything down for me. He also went in the truck & showed me a few radio features that I thought was pretty cool. Will definitely be recomm More

by Linaamazing1515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Cherry Hill Dodge Chrysler Jeep responded

Thank you for taking the time to share your comments about your experience with us, Lina. Jerry is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect on the hard work our team does. Thank you again for your recommendation, we hope to work with you again in the future!

August 04, 2023

Excellent to deal with Jerry and the whole staff. They were very helpful and a pleasure doing business with everyone More

by evangelistjkaiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Cherry Hill Dodge Chrysler Jeep responded

Thanks, evangelistjkaiser, we appreciate the kind review! We care tremendously for our Cherry Hill Dodge Chrysler Jeep customers and it’s exciting to know this passion shines through Jerry and the team! Congratulations on your new Jeep and please feel free to visit us anytime!

Aug 10, 2023 -

evangelistjkaiser responded

Jerry Cronk is a great guy. Awesome dealership to deal with I would buy a car again their

July 11, 2023

Best Car Buying experience I have ever had! Everyone was such a pleasure to work with! More

by Surfhurley311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Cherry Hill Dodge Chrysler Jeep responded

Thank you for the five-star rating and review, we appreciate you for sharing such kind words! Our staff is passionate about providing top-notch customer care for our guests and are happy to see that passion is shining through! We look forward to being of service to you for any future automotive assistance you may need. Have a wonderful day, Surfhurley311!

July 03, 2023

Got me out in 3 hours and everyone was helpful in sourcing everything to make it all work out. More

by Richardsona
Recommend Dealer
Yes
Employees Worked With
Jerry Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Cherry Hill Dodge Chrysler Jeep responded

Congratulations on your new Jeep, Richard! Our sales team is fantastic when it comes to creating a smooth and enjoyable Cherry Hill Dodge Chrysler Jeep experience! It brings our staff much joy to know you felt this to be true during your visit! Thank you very much and we look forward to assisting you again!

June 25, 2023

Absolutely amazing experience! Quick, thorough, friendly, and professional service. No pressure to “make a sale” was shown which made the process pleasant. I arrived at the dealer More

by Nestor
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Piontek
Jun 27, 2023 -

Cherry Hill Dodge Chrysler Jeep responded

Thank you, Nestor! We are pleased to know that Jeff's efforts have made a difference in your car-buying experience. Your recommendation gives us the knowledge that we are making a significant impact! If you ever have additional questions or need service, we are more than happy to lend a hand. Until next time, take care!

June 20, 2023

Been going there for 40 years now. Enough said. My family as well. So long More

by panzman3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Cherry Hill Dodge Chrysler Jeep responded

Wow, that's amazing news! All of us here at Cherry Hill Dodge Chrysler Jeep thank you for your continued support and trust! We enjoy making our guests feel at home as if they’re a part of our family and it brings us great joy to know you’ve experienced exactly that. Thank you for being a valued customer!

June 14, 2023

Jerry was truly the best he was extremely through about the car financing process with me (being that I owned my previous car), he was extremely knowledgeable about every car I had questions about and offe More

by Riana3196
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Cherry Hill Dodge Chrysler Jeep responded

Thank you, Riana for your amazing feedback! Client satisfaction is our top priority so we are glad that Jerry showed his expertise and that you were able to find the perfect vehicle. We appreciate your recommendation to friends and family as we look forward to taking great care of them as well. Congratulations on your new vehicle!

June 07, 2023

I can’t say enough good things about how special everyone at cherry hill jeep made me and my wife feel during our purchase. Exceptional professionalism. Thank you More

by Dmar1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Cherry Hill Dodge Chrysler Jeep responded

Thank you for leaving such a nice review, Dominic! We're glad that you and your wife loved our services, and our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to continue working hard. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

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