Cherokee County Nissan - Service Center

As always, service rep Bobby Austin was excellent to work with and I could tell he really wanted to make sure I was happy. with and I could tell he really wanted to make sure I was happy. More

We had to wait quiet awhile on glass technician to show up but that was not the fault of dealership. Everyone is super nice and it is a nice place to have to wait. up but that was not the fault of dealership. Everyone is super nice and it is a nice place to have to wait. More

Our experience at Cherokee Nissan was excellent. We will definitely recommend them to friends and family. Joe and his team made the whole process of purchasing two cars so easy and stress free. We will definitely recommend them to friends and family. Joe and his team made the whole process of purchasing two cars so easy and stress free. More

I was in and out in time. Amanda greeted me when I pulled up and found out was I needed. Awesome service dept. Amanda greeted me when I pulled up and found out was I needed. Awesome service dept. More

Always a great experience! Great customer service and communication from is excellent. Highly recommend them! Great customer service and communication from is excellent. Highly recommend them! More

The staff is always exceptionally wonderful and helpful, and I can always count on the technicians to do a great job in a timely manner. The Service waiting area is large and comfortable which is greatly ap and I can always count on the technicians to do a great job in a timely manner. The Service waiting area is large and comfortable which is greatly appreciated! I also am thankful for the car wash at the end of my service. More

I am writing to express my deep disappointment with the service experience I recently had at your dealership. A few weeks ago, I visited your service center for a routine oil change, expecting a thorough i service experience I recently had at your dealership. A few weeks ago, I visited your service center for a routine oil change, expecting a thorough inspection of my vehicle to ensure its safety and performance. However, I left feeling frustrated and concerned after learning that a significant issue with my vehicle's rotors had gone unnoticed during the visit. The service helper explained to me that the rotor issue was not detected, possibly due to oversight or laziness. This oversight is particularly troubling considering the potential safety implications and the fact that other issues were identified and reported on the inspection reports. It is unacceptable that such a critical component of my vehicle's braking system was overlooked. Furthermore, I observed discrepancies between the issues noted on two separate inspection reports. These inconsistencies raise questions about the thoroughness and accuracy of the inspection process at your dealership. As a loyal customer, I expect and deserve better service quality and attention to detail. I urge you to investigate this matter thoroughly and take appropriate steps to ensure that such oversights do not occur in the future. Additionally, I request that you address the discrepancies between the inspection reports and provide clarity on the status of my vehicle's condition. As a long-time Nissan customer, I value the reliability and quality of your vehicles, but this recent service experience has left me feeling disappointed and concerned about the level of care provided at your dealership. I hope that you will take my feedback seriously and take prompt action to improve the service standards and customer satisfaction at your establishment. Thank you for your attention to this matter. Sincerely, Cayse More

They were kind, friendly and on time. Error was resolved. Salesman Avery who I purchased from guided me in the correct direction Error was resolved. Salesman Avery who I purchased from guided me in the correct direction More

Nissan goes beyond their expectations. With Bobby & Bryan being my service agents they are great. With Bobby & Bryan being my service agents they are great. More

Mak and his team always to a spectacular job in the service department. Always Quick and always professional with their service service department. Always Quick and always professional with their service More