Cherokee County Nissan

Al was awesome! We had a wonderful experience with all the staff members there. Thanks! We had a wonderful experience with all the staff members there. Thanks! More

The staff was amazing. The sale was easy. I just would like to get our paint job fixed The sale was easy. I just would like to get our paint job fixed More

Good morning Dianne, This is Brandon. I sincerely apologize for the late response. Makalen was spectacular as always, and very attentive to any issues that I was having with my car. He's I sincerely apologize for the late response. Makalen was spectacular as always, and very attentive to any issues that I was having with my car. He's very understanding and responds quickly finding solutions to the problem. Everyone at Cherokee Nissan is so friendly and helpful. Thank you!!! More

I was super excited to see Bobby back. Brian did a great job paying attention to my needs. Brian did a great job paying attention to my needs. More

Very easy to deal with. Only negative issue was the sales manager quoted me 0% financing offer when I inquired about the vehicle but would not honor it when purchased. Paid Only negative issue was the sales manager quoted me 0% financing offer when I inquired about the vehicle but would not honor it when purchased. Paid cash instead. Would recommend Cherokee County Nissan to anyone wanting a pleasurable vehicle buying experience! More

Everyone at Cherokee Nissan is as very friendly and helpful, it made the whole buying very nice. Not at all stressful. helpful, it made the whole buying very nice. Not at all stressful. More

They told me they had the part in stock and they could work me in. The part was supposed to be $206 and he told me the labor was $197 because it was a simple sensor to replace. We were on our way home fro work me in. The part was supposed to be $206 and he told me the labor was $197 because it was a simple sensor to replace. We were on our way home from Georgia to Florida and we sat there 2 hours. I went and checked in to see how it was going and he brought a bill out and said it was going to be $2,200 and informed me that they haven't even touched the truck at all in 2 hours. I thought the job was done already. Then he told me they did not have the part and it would be there tomorrow. Then I told them I would just leave because I have to get home and I would just have to drive slow in my Nissan Titan and he handed me a bill for $160 for waiting in there waiting room. There was no diagnosis because I already handed them the Code sheet which said there was a output sensor that went bad and I had it scanned at autozone. But they still charged me $160! Insane really for nothing. He told me there's a diagnosis fee because he had to read through books on the issue. You would think a Nissan dealership would know how to service a simple sensor without having to spend 2 hours reading up on it. Especially when I already told them what the issue was. I feel like I was severely taking advantage of and it wasted our time and we did not even make it home that night. Not being hard but no communication for 2 hours and then not touching my truck and then giving me a completely different Bill cost and telling me you can't fix it until tomorrow and then sending me on my way with $160 bill for doing nothing is unacceptable. I don't mind paying bills and I paid the bill and I left. As the owner of a real estate company I would never do this to people. I was actually up front working on a deal on a new Titan and when they gave me that bill I went back to that man's desk and told him I was leaving and I would never buy a Titan because of what they did to me at the shop. Got my keys and left. The owner of this dealership said seriously consider refunding my money, but doubt that will ever happen. More

Selena Street Oliver went above and beyond to make us happy. She was patient and kind with us and did not treat us differently because we’re deaf. We thank you! You’re the best! happy. She was patient and kind with us and did not treat us differently because we’re deaf. We thank you! You’re the best! More

The service department is outstanding. Amanda always does a great job when I bring my two vehicles in for service. Amanda always does a great job when I bring my two vehicles in for service. More

Great experience with buying a car and test driving it twice now, as well as with service in the past. twice now, as well as with service in the past. More