Cherokee County Nissan

quick service for oil change. Ordered mat for trunk for next day delivery. No issues Ordered mat for trunk for next day delivery. No issues More

Selena and Rob are 2 people with integrity and knowledge and people I trust with any and all problems I might encounter in the car buying business. and people I trust with any and all problems I might encounter in the car buying business. More

We called the dealership and was connected to Selena which we believe was meant to be. We drove over looked around and became very comfortable with Selena. She was super knowledgeable about the cars in which we believe was meant to be. We drove over looked around and became very comfortable with Selena. She was super knowledgeable about the cars in stock and educated us in all the advantages of purchasing new opposed to used. Overall this was a non nail-biting experience. It was was smooth. Thanks again Selena. More

Cherokee Nissan justifies their high service prices because they have "genuine Nissan" parts and "certified Nissan" technicians. Their genuine Nissan transmission that they used to replace my bad one because they have "genuine Nissan" parts and "certified Nissan" technicians. Their genuine Nissan transmission that they used to replace my bad one was faulty. Their certified technician did not notice the whine that was present on deceleration when I picked it up. I took it back on a Tuesday afternoon, and the service manager told me I would have a call about the car the next day. I did not receive a call on Wednesday or Thursday, and I had to call on Friday to find out what was happening with my car. They said the transmission they installed was indeed bad and that they were still going through the required testing for Nissan to send a replacement. Somehow the new transmission came in over the weekend and my car was ready on Tuesday. So what they are saying is it took longer to get approval from Nissan for the replacement than to receive and install it. It was a very frustrating experience and I won't be back. More

I was dealt with very professionally and promptly. The salesperson I spoke with the second day was helpful and direct. I appreciated his honesty, and patience with dealing with my unusual situation. H The salesperson I spoke with the second day was helpful and direct. I appreciated his honesty, and patience with dealing with my unusual situation. He made buying a car from a dealership easy! More

Nice clean service area, fast service, friendly staff very nice experience, would recommend this dealership to anyone very nice experience, would recommend this dealership to anyone More

Went very pleased and well. Would have considered a well sale if I were to be entitled to havedroun back money to me for home delivery from the dealership . Considering went to Would have considered a well sale if I were to be entitled to havedroun back money to me for home delivery from the dealership . Considering went to save fort that money and didn’t have it ship to my dealership near my home. Went to make the purchase their.!,,. More

Always welcoming and listens to my concerns. They are always in contact with me providing updates via text and pictures. I always trust information from Mac my service advisor. They are always in contact with me providing updates via text and pictures. I always trust information from Mac my service advisor. More

Mark was an amazing help listen to my issue and concerns and got the issue fixed. Great customer service from the entire staff. and got the issue fixed. Great customer service from the entire staff. More

The service staff Amanda and Mak are awesome. They keep you informed on your vehicle. Very friendly and professional. They keep you informed on your vehicle. Very friendly and professional. More