Cherokee County Nissan

Niki McDonald 5+ Stars Absolutely (!!) Wonderful!! 5+ Stars!! Niki knew we were detailed people & intuitively took us under her wing. Explained everything! Otherwise, we would not have bought a car. 5+ Stars!! Niki knew we were detailed people & intuitively took us under her wing. Explained everything! Otherwise, we would not have bought a car. Great!!!! More

Bait n' Switch Beware of the "internet price". Noel seemed pretty proud of the fact that the "internet price" was just to get people in the door... then they bump i Beware of the "internet price". Noel seemed pretty proud of the fact that the "internet price" was just to get people in the door... then they bump it up with fees. Almost $2,000 in fees on top of the advertised price...and that doesn't include the $3,000 Protection Plan he intended to try to sell. I'll look elsewhere......... More

Came back for seconds I bought a Maxims the previous day and my wife and I decided to look into replacing her 2015 Rouge Select. We got such a great deal on the Maxims that I bought a Maxims the previous day and my wife and I decided to look into replacing her 2015 Rouge Select. We got such a great deal on the Maxims that I called ahead to tell them we were coming and what we were looking for. We experienced the same friendliness and respect that we got buying our Maxims the previous evening! Well the negotiation went a little better because they knew me coming in the door. After a brief volley; we arrived at my workable price. We drove home in a new 2017 Rogue SV! I must say that I find it difficult to buy one car given the typical hassle but these folks made it easy to buy two! I highly recommend Sutherland Nissan, Holly Springs. More

Deceptive advertised pricing I visited Sutherlin's website. Saw an 2017 Altima for a great price. Disclaimer accompanying the add said that the sales price included $599 dealer fe I visited Sutherlin's website. Saw an 2017 Altima for a great price. Disclaimer accompanying the add said that the sales price included $599 dealer fee. I started up a chat session with Mallory for confirmation that the OTD price would be the advertised price plus tax, tag and title, with no additional fees. Mallory, or someone from the dealership, responded back that there would be no additional fees. Since I had to drive over two hours to get to Sutherlin, I replied to that message for final clarification that there would be no additional charges or fees. Lo and behold, Mallory came back and told me that she was sorry but she forgot about the Sutherlin Protection Package that would add an additional $995 to the advertised sale price. This on top of their already included $599 dealer fee. I asked her why this package/fee wasn't added to the advertised sale price. She claimed she didn't know all of the dealership fees. Huh? So how did she find out about this one? I guess I should be grateful she did disclose it before I drove two hours only to be blindsided by this phantom fee. You lost a sale Sutherlin. No wonder people mistrust new car dealers. Linda More

Treated horrible This dealership doesn't live up to it's prices as listed on the internet and the General Manager is nothing short of a smart xxx. We were treated like This dealership doesn't live up to it's prices as listed on the internet and the General Manager is nothing short of a smart xxx. We were treated like we didn't have any money because of what we looked like and drove More

Worst experience ever!!! Not good with online customers. Will sell to someone in store while you are trying to purchase online. Go somewhere who works with online customers Not good with online customers. Will sell to someone in store while you are trying to purchase online. Go somewhere who works with online customers More

Great service My husband and I had a bad experience with another dealership so we tried Sutherlin Nissan out. We were very impressed. Daniel Mosley was very helpful My husband and I had a bad experience with another dealership so we tried Sutherlin Nissan out. We were very impressed. Daniel Mosley was very helpful attentive and knowledgeable. I would recommend Sutherlin Nissan Cherokee County to anyone in the market for a car. Thank you so much for the great service. More

What a great experience! Such a great experience! My salesmen Blake was incredibly friendly and knowledgeable. He didn't pressure me into something I was comfortable with. He Such a great experience! My salesmen Blake was incredibly friendly and knowledgeable. He didn't pressure me into something I was comfortable with. He provided me with the information that I needed to make a decision only my own time. The dealership itself is new and beautiful. It was like being at a resort. They spared no expenses on the building. And the amount of vehicles that they had on lot to choose from was incredible! At least 400-500 available. Over a great experience. I'll be buying all of my future Cara from here! More