Cherokee County Nissan
Holly Springs, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I had a coupon for an oil change, so I made an appointment to bring my Armada in at 9:00. I arrived on time and checked in with no problem. The link that was texted to me to follow the status show appointment to bring my Armada in at 9:00. I arrived on time and checked in with no problem. The link that was texted to me to follow the status showed a status of checked-in and a completion estimate of 10:00. Around 10:20 the status still showed checked-in so I went back to the service writer's desk. He immediately said, "We're having trouble getting cars through this morning for some reason" and he went and checked on the car. As he was walking back, I could see them pulling my car in (an hour and a half to get the car into the shop with an appointment). It was finally completed at 11:00. Two hours for a simple oil change with an appointment. They comped the cost of the oil change, but I still lost an hour of time for some mysterious reason. They ran the car through the wash rack after the service, but they left the popout windows open, so I got a partial carpet wash as well. More
Service was friendly, efficient and service waiting area is great. Would recommend using Amanda to any customer is great. Would recommend using Amanda to any customer More
Nathan Slocum was very courteous and responsive in coordinating the rear panel surface damage. The completed work was excellent and within the initial estimate! I highly recommend him! coordinating the rear panel surface damage. The completed work was excellent and within the initial estimate! I highly recommend him! More
Great service! Nice staff. Great communication. Clean!! I’ll definitely bring my suv back for servicing. Nice staff. Great communication. Clean!! I’ll definitely bring my suv back for servicing. More
The dealership was very clean and made every effort to find the vehicle I wanted. find the vehicle I wanted. More
I take my car to Cherokee Nissan because they are honest and reputable. I had problems with other dealerships but feel very comfortable brining my car here. and reputable. I had problems with other dealerships but feel very comfortable brining my car here. More
They got me in and out of the service department quicker than what they had estimated. I got a free car wash. 10 out of 10 stars would get lube job again. than what they had estimated. I got a free car wash. 10 out of 10 stars would get lube job again. More
Everyone was friendly and efficient. We came just to test drive and were out the door with a car in just a few hours. We came just to test drive and were out the door with a car in just a few hours. More
Pulled my credit without my permission. This was also done on a cash deal and was not necessary. Dealership was brought a BANK check. Asked to put $5000 on a credit card. This would be a $1 This was also done on a cash deal and was not necessary. Dealership was brought a BANK check. Asked to put $5000 on a credit card. This would be a $150 cost to the dealership at 3%. Also not necessary because I was not taking delivery on the vehicle. Waited awhile for finance to complete paperwork. Also had to wait for copies on a return to the dealership. I felt this could have been done prior to my arrival. Greg (Sales) was great. More



