Chenoweth Ford

I just purchased a new Ford F-150 XLT from Chenoweth Ford, my fifth vehicle purchase in a row. The folks at Chenoweth are great. I've never encountered a problem there, whether purchasing a new vehicl Ford, my fifth vehicle purchase in a row. The folks at Chenoweth are great. I've never encountered a problem there, whether purchasing a new vehicle or doing maintenance. A special shout out to Tiffany, my salesperson, is great. You can't go wrong when you buy from Chenoweth Ford in Clarksburg, WV. More

We're from PA and we were traveling on I-79 S through West Virginia on Wed. Sept. 4th, 2024. We were on our way to our log cabin vacation home in KY. Our Ford F-150 began having engine issues and kept s West Virginia on Wed. Sept. 4th, 2024. We were on our way to our log cabin vacation home in KY. Our Ford F-150 began having engine issues and kept shutting off while on the interstate. We were right near the Jane Lew exit when this began. We managed to get off the exit and head back north on I-79 and drove slowly to Chenoweth Ford while the engine issues continued. Luckily we were able to finally make it to the dealership. Everyone there at the automotive repair was ABSOLUTELY AMAZING and SO kind!! They diagnosed the issue quickly, luckily had the part in stock and had us repaired and back on the road again in under 2 hours!! We we were so surprised at how quickly they did the repair, so very thankful and couldn't have been MORE PLEASED with their excellent service! What could have been a real disaster- possibly having to spend a night or two in a hotel room, needing a rental car, waiting for part/s, spending a lot more money and wasting time- ended up being not so bad after all because of Chenoweth Ford! Thank you so much! The Bedilions More

Very pleasant and informative salesman very pleased with my purchase and look forward to doing further business with them my purchase and look forward to doing further business with them More

They really wanna sell you a vehicle . But when it comes to service . Its no good set me up a appointment 1 1/2 months later and find out its just for a test drive . Wont fix it untill Jan But when it comes to service . Its no good set me up a appointment 1 1/2 months later and find out its just for a test drive . Wont fix it untill January 23 2023. . Over a mont later to fix it . Bunch of xxxxxxxxx . Lesson learned dont go here for service. More

My vehicle was at the body shop for several months and they always go above and beyond to make sure any and all repairs are not only up to their standards but to mine as well. I would never use another bo they always go above and beyond to make sure any and all repairs are not only up to their standards but to mine as well. I would never use another body shop They are they nest More

Car repair!! Recently had my Kia Sorrento in for bodywork ( oct.2014) Sherri in the service dept. was wonderful and the work done was exceptional! Their prices are Recently had my Kia Sorrento in for bodywork ( oct.2014) Sherri in the service dept. was wonderful and the work done was exceptional! Their prices are extremely reasonable and as a hard working person I appreciated this most of all!! As an aside ,The service dept. manager Jeff was very personable and it was nice to have initially been introduced to him! More

Do Not Purchase from Chenoweth ... There is NO SERVICE after the sale. We purchase a 2014 Ford Fusion and had an awful experience after the sale . The salesman, sales manager and service manager were cond after the sale. We purchase a 2014 Ford Fusion and had an awful experience after the sale . The salesman, sales manager and service manager were condescending after the sale repeatedly making reference to the fact that we purchased on a discount plan offered by Ford Motor Company. Regardless of that we still decided to spend our hard earned money there, but will never make that mistake in the future. We were going to purchase another new vehicle, trading the Fusion, however they refused to work with us in any way. Therefore, after dealing with Ford Motor Company on a higher level we went to another dealership where we received excellent customer service. Chenoweth Ford should be ashamed and Ford Motor Company should also be ashamed to be represented in such a manner. More

The overall visit was OK however, after I bought the vehicle, I took it home to learn all the different accessories that the truck had. My main concern when buying the truck was fuel economy. The sale vehicle, I took it home to learn all the different accessories that the truck had. My main concern when buying the truck was fuel economy. The salesman did not provide any additional guidance on the vehicle unless I asked specifically. I had to learn how to put the step down on the tail gate and I didn't even know that it had power adjusting break and gas pedals until I started looking through the book. I still don't know what gears in the rear that it has, I believe 3.73? I ended up with the wrong set of extra keys. Also, the previous owners paperwork containing his personnel information was left in the truck. I blame that on him, however, I would think the dealership would take a little pride in protecting the customers information when detailing the vehicle. More

Had 100k service performed on F-150. $800+. After service transmission leaked. Had no leaks prior to service. Cost another $180 to get leak repaired. Have had no luck with service here. Oil chang service transmission leaked. Had no leaks prior to service. Cost another $180 to get leak repaired. Have had no luck with service here. Oil change, drain plug left loose. Leaked oil out. Tire rotation got truck back with 2 missing lug nuts. Took 6 weeks to get new lug nuts. Never have your vehicle serviced here unless you are wanting to buy a new one. Seem like they are trying to destroy my truck. More