Checkered Flag Volkswagen
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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The over all experience was great and couldn't have been better. My wife and I were were in the market for a new car, Scott took the time to find everything we were looking for. From the moment we walked better. My wife and I were were in the market for a new car, Scott took the time to find everything we were looking for. From the moment we walked on the lot to the time we drove away we were impressed on the professionalism of all the staff that help us. We showed up when the dealership was busy on a Saturday and even though Scott was helping other customers he made time to see if we were doing okay while we were waiting. Out of all the times shopping for a car this was by far the best experience my wife and I have had. I will and have recommended Scott and this dealership to my friends and to anyone who is looking for a car. Thank you Scott and staff for the total car buying experience. More
There was no follow through on customer service on the part of the sales person. I waited a week to get a call about when to bring my car in to repair damage that was on the car when I drove it off the lo part of the sales person. I waited a week to get a call about when to bring my car in to repair damage that was on the car when I drove it off the lot. I finally called the service department myself and got the car in, finally two weeks after purchasing the car I am whole. Well, almost, still haven't found out if he ever bothered to locate my phone charger in the car I turned in. More
Salesperson was very knowledgeable of the vehicle and it's equipment. There was a lot of information to be absorbed in a relatively short time...especially for older and not high tech oriented folks l it's equipment. There was a lot of information to be absorbed in a relatively short time...especially for older and not high tech oriented folks like us.Brian did an excellent job and made himself available at a future date for further explanation(s). More
Buying a vehicle at Checkered Flag was a pleasant experience. Staff was professional, experienced and friendly, Lamont Williams kept me informed of all stages of my VW purchase. I would recommend Che experience. Staff was professional, experienced and friendly, Lamont Williams kept me informed of all stages of my VW purchase. I would recommend Checkered Flag and Lamont Williams highly to other VW clients. More
Both the salesman and sales manager were top of the line. All questions were answered fast and nothing was avoided. The cars were shown as requested and the advantages of each were explained. All questions were answered fast and nothing was avoided. The cars were shown as requested and the advantages of each were explained. More
Great experience working with these guys. They go out of there way to review all the car models available and they were extremely knowledgable of all the cars they sell. I felt at home at the dealership. there way to review all the car models available and they were extremely knowledgable of all the cars they sell. I felt at home at the dealership. I felt welcome. They were unselfish with their time whenever I needed more information or had further questions. More
Jon was very helpful throughout the process. He showed us the cars we were interested in and gave us all the information on them and helped us compare them. When it came time to make the deal, he made sure e the cars we were interested in and gave us all the information on them and helped us compare them. When it came time to make the deal, he made sure everything went smoothly and kept us informed along the way. He was very friendly, well-informed, and incredibly helpful. More
Reginald Dildy was extremely helpful throughout my entire experience at the dealership. Unlike other auto dealers ive talked to, he was fine with what i wanted when i walked in and didnt try to talk me into experience at the dealership. Unlike other auto dealers ive talked to, he was fine with what i wanted when i walked in and didnt try to talk me into anything more. Hes a real honest guy and i really appreciate that, especially from an auto dealer. More
Everyone made me feel welcomed and comfortable. My sales associate made my experience the best car buying experience I have ever had. They made sure that my car payment did not exceed what I could afford. I associate made my experience the best car buying experience I have ever had. They made sure that my car payment did not exceed what I could afford. I would defantly return and recommend them to family and friends seeking to purchase a car. More
I had a great experience and sales person was phenomenal and helped me with all my questions in a timely manner. very pleased and will come again! and helped me with all my questions in a timely manner. very pleased and will come again! More