Checkered Flag Volkswagen

Jason Scheier and Randall Turk made this the easiest car buying experience I have every had. They are both highly professional, honest and most courteous. buying experience I have every had. They are both highly professional, honest and most courteous. More

I have been a loyal Checkerd Flag customer since 2007. First class service that keeps me coming back. Checkerd Flag consistently exceeds my expectations of them everytime I am there. First class service that keeps me coming back. Checkerd Flag consistently exceeds my expectations of them everytime I am there. More

We purchased a new Elantra. The salesman was very curtious and freindly.We didn't have to haggle about the price and the paper work went smooth with minimal time at the dealership. We were very impre curtious and freindly.We didn't have to haggle about the price and the paper work went smooth with minimal time at the dealership. We were very impressed with the overall experience. More

I appreciate a dealer that is honest and well-intended. I've been through five cars and usually do not forward to dealerships. The dealer that puts customers first will do well. I've been through five cars and usually do not forward to dealerships. The dealer that puts customers first will do well. More

James was great at helping me find the car I wanted. The dealership also had the most reasonable prices out of all the VW dealerships in the Virginia Beach and Newport News area. I was extremely pleased wit dealership also had the most reasonable prices out of all the VW dealerships in the Virginia Beach and Newport News area. I was extremely pleased with the hospitality of Checkered Flag VW as they made sure to offer me a beverage and offered to help me immediately. The best part is that nobody was pushy. I had an excellent experience with Checkered Flag VW! More

I had been looking for a new Hyundai car for several months. I went to the main Hyundai dealerships in our area. I even got a great price for a 2013 Hyundai Elantra from one of the other dealerships. months. I went to the main Hyundai dealerships in our area. I even got a great price for a 2013 Hyundai Elantra from one of the other dealerships. I decided to go back to Checkered Flag because I preferred the great customer service I received from the No Pressure and very knowledgeable sales consultant I had spoken to on a previous visit. Her name is Barbara Collins. After several visits and a lot of patience from Barbara,due to me changing my mind, after thinking I had found my new car. She found me the perfect car. It is a 2013 Hyundai Elantra Coupe and she is Beautiful. If you are looking for a great car buying experience ask for Barbara Collins at Checkered Flag Virginia Beach. You won't be disappointed. More

I have never had such a wonderful car buying experience ! Jim was amazing and made this experience fun and painless!! After shopping around no one could beat Checkerd Flags price! Thanks again Jim and chec Jim was amazing and made this experience fun and painless!! After shopping around no one could beat Checkerd Flags price! Thanks again Jim and checkered flag for getting me in my new car that I LOVE !!! More

Very helpfull people. Good customer service. Took a little while to get thinks done but they were great. I would most likely buy there agaian little while to get thinks done but they were great. I would most likely buy there agaian More

This was my first new car purchase. As I tried to find the right vehicle for me, I visited this dealership on three separate occasions. It was the first dealership I visited, and the car I ended up buying the right vehicle for me, I visited this dealership on three separate occasions. It was the first dealership I visited, and the car I ended up buying was the first vehicle I drove at this dealership. On the first visit, associate Stan Anders familiarized me with the car on my first test drive, and not only answered all the questions I asked but provided lots of extra information on the vehicle and others they had at the dealership. This answered questions I would not thought to have asked being a first time buyer. I did not purchase thad day, as this was the only car I'd driven so far and the only dealer I'd visited. However, the whole experience - both car and staff - struck me as far too comfortable and easy. Before the second visit, I had drove several other cars at two other dealerships without having a similarly comfortable experience - something about the Checkered Flag VW dealership staff and the vehicles just seemed to fit me. I called the dealership back as asked to drive a few more models, including a manual transmission model of the same car I had driven with Stan. On my second visit, Jim Hanrahan took me on several test drives, showing me the manual transmission and the "sport" mode and manual mode functions on the automatic transmission designed to enhance the driver's experience. The quality of his interaction with me was an even better fit than me and Stan, and Jim was the associate that lead me to the ultimate end of the transaction, the lease of my new vehicle. He not only offered information much in the same way Stan did, but he also provided the type of "if, then" statements that helped me wrap my head on the different decisions I was making (i.e. new vs. used, lease vs. purchase, manual vs. automatic). His style fit so well with my decision making process, and he spent a great deal of time explaining all my options and sometimes reiterating explanations when my head got too full. Jim was instrumental in helping me decide on the VW Golf that I leased in the end. On my third visit in which all the paperwork was completed, Jim picked me up from the airport where I had dropped off my rental vehicle after a nasty experience with the rental car agency. I was extremely relieved that he was able to do this, as I was pretty distraught over the event of that morning and the previous day. The entire staff that day provided me with service in glaring contrast to my experience with the rental car agency's customer service, and made me feel very comfortable. As an active duty member of the military, I also had some pretty specific problems related to PCS moves, insurance, registration, etc. Jim was also instrumental in helping answer all these military-specific questions and resolving paperwork issues in a timely manner, being a prior service member himself. I couldn't be more pleased with my vehicle or the service I received from Jim and the entire staff of Checkered Flag VW. Jim also reiterated his personal commitment to continued service to me should I have questions or problems with the vehicle, and reminded me that my relationship with the dealership did not end when I walked out with keys. While I don't wish for issues with the car that bring me into the dealership, I can drive easy knowing the team is there to support me in the future as well. More