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Checkered Flag Volkswagen

Virginia Beach, VA

4.6
1,146 Reviews
We appreciate you taking the time today to visit our Virginia Beach Hyundai dealer website. Our goal is to give you interactive access to our new Hyundai cars and used cars, as well as to allow you to conveniently get a quote, schedule a Hyundai service appointment, or apply for a car loan in Virginia Beach. At our new Hyundai dealership in Virginia Beach, we have devoted ourselves to helping and serving our Chesapeake area customers to the best of our ability. We believe the cars we offer are of the highest quality available. We understand that you rely on our Hyundai dealer website for accurate information, and it is our pledge to deliver you relevant and accurate content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to serving customers in Virgina Beach, Chesapeake, Hampton and Newport News, Virginia.
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3025 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 1,146 reviews

March 06, 2013

Loved entire experience with salesman and manager and will recommend this brand and dealership... We did however find frustration with finance dept misrepresentation of trade-in payoff timing (told 1 wer More

by Molly4sun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rischitelli
Mar 06, 2013 -

Checkered Flag Volkswagen responded

Molly, we thank you for sharing your experience with us. We are constantly trying to improve our dealership and your feedback is greatly appreciated. Please contact me at your earliest convenience so that we may work together to come to an understanding about what happened. Your satisfaction is my priority, and I look forward to coming to an agreement about this issue. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

March 05, 2013

Barbara Collins was my salesperson. She is truly an exceptional lady to work with-very professional, easy to talk to, knowledgeable and always has the answer without research. Everyone should have such More

by rek8332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Collins, Thomas Coyle and Bryan Lane
Mar 06, 2013 -

Checkered Flag Volkswagen responded

Thank you so much for sharing your incredible experience! We are honored to hear that your visit with us was so enjoyable and that Barbara was able to get you a great deal on a car you loved. We are very proud of the customer service we offer here at Checkered Flag, and we're delighted to hear that the customer service you received was nothing but extraordinary. It is always our pleasure to go above and beyond and to make sure each customer drives away satisfied. I am thrilled to hear that Barbara, Thomas, and Bryan lived up to our high standards in accomplishing this with you. They will sincerely appreciate your compliments. We appreciate your business and look forward to seeing you next time. Meanwhile, be sure to visit our Facebook and Twitter pages for our latest news, deals, and service specials when the time comes! Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com

March 04, 2013

Got a fair price for my car as a trade in, then got a fair price on an alternate vehicle. Worked with Bob Rischitelli, Matt the sales manager, and Tina in finance. They were extremely helpful, pleasant More

by chrislaw07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rischitelli, Matt and Tina
Mar 04, 2013 -

Checkered Flag Volkswagen responded

Chris, thank you so much for sharing your experience with us! We are absolutely thrilled to hear that you had such an outstanding experience working with our team here at Checkered Flag. It truly humbles us to hear such kind words about our staff members, and we will be sure your sentiments are heard. We thank you again for your business, and we look forward to working with you in the future! In the meantime, follow us on Facebook and Twitter for news and maintenance specials. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

March 04, 2013

I purchased my first VW Jetta TDI back in December 2010 in Charleston, VA and everyone there was very helpful and friendly...great service; however, being in the military I move around quite a bit and even More

by lacer85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Argo
Mar 05, 2013 -

Checkered Flag Volkswagen responded

We appreciate you taking the time to share this outstanding experience with us, and welcome to the Checkered Flag Volkswagen family! Our well-informed and friendly staff works hard to earn full customer satisfaction while making the transaction hassle-free. I am pleased to know that Argo exceeded your expectations and that you were happy with the quality care he provided. Our team is grateful to have you as a customer, and please know we are no more than a phone call or email away. Enjoy your new vehicle, and we hope to see you soon. Make sure to “like” us on Facebook and “follow” us on Twitter for monthly news, deals and service specials. Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com

March 04, 2013

Joel Perry and the finance manager were awesome. Not only did they give me an awesome experience, but there customer service was extraordinary. I look forward to working with them in the future. More

by cevans23464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Perry
Mar 05, 2013 -

Checkered Flag Volkswagen responded

Welcome to the Checkered Flag family, and thanks for sharing this awesome review with us! Our team strives to provide a simple and easy process when in search of the perfect car. We are very happy to hear you found the vehicle you were looking for and that our team provided you with exceptional customer service. Joel is a valuable member of our team, and he will be pleased to hear that you were happy with the service he provided. Congratulations on your new vehicle, and we look forward to working with you again. Be sure to check out our Facebook and Twitter for specials and promotions. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

March 01, 2013

Joel was great. He helped me out of a lease and into a brand new Elentra without me owing a dime. Although I wish I could have afforded the GT I love my new car!! More

by Masabo209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Perry
Mar 01, 2013 -

Checkered Flag Volkswagen responded

Congratulations on your new Elantra, and welcome to the Checkered Flag family! Thanks for sharing this positive review with us. We are very happy to hear you found the vehicle you were looking for and that our team provided you with exceptional customer service. Joel is a valuable member of our team, and he will be pleased to hear that you were happy with the service he provided. Enjoy your new Hyundai, and we look forward to working with you again. Be sure to check out our Facebook and Twitter for specials and promotions. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

March 01, 2013

Dave did an amazing job helping me to find my new car. I will defiantly refer my friends and family to him when they are ready to purchase a car. More

by tabathalynn78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Little
Mar 04, 2013 -

Checkered Flag Volkswagen responded

Tabatha, we appreciate your generous feedback and hope that you're enjoying your new car. We love hearing from our customers and it's encouraging to know that we've exceeded your expectations. Dave is an important member of a staff, who is dedicated to providing a helpful, informative car buying environment for all our customers. He will be pleased to hear that you were happy with the service he provided. Please feel free to contact us if you have any questions in the future about your vehicle. Don't forget to visit our Facebook and Twitter pages to check out new specials, service specials, and more. Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com

February 28, 2013

This was my first lease and it went very smooth and flawless. Dave and Brian were very thorough in explaining every thing! I will recommend! More

by Kjenks1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave little, Brian lane and finance guy Turk I think his name was
Mar 01, 2013 -

Checkered Flag Volkswagen responded

Thank you for this five-star review! The Checkered Flag team appreciates your kind words toward Dave, Brian, and our dealership. We strive to provide a simple and easy process when in search of the perfect car. I am thrilled to hear that you enjoyed this incredible experience with us. Our team looks forward to building a long-lasting relationship with you to ensure that all your future needs are met. We appreciate your recommendation and look forward to seeing you again when it's time for your vehicle's first checkup. Don't forget to “like” us on Facebook and “follow” us on Twitter to get online special deals and coupons. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

February 28, 2013

Jeff was very knowledgeable and helpful. I also liked DJ a lot (the business manager for VW) The selection was incredible. I got exactly what I wanted. More

by larson.282
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Griffin, DJ
Mar 01, 2013 -

Checkered Flag Volkswagen responded

Your review is truly outstanding, and we thank you for sharing your experience with us. We're delighted to hear that DJ and Jeff were able to take care of you during your visit. You have indicated that your experience was “incredible” and this pleases us immensely. DJ and Jeff will be excited to hear about this review. We are honored to have you as a customer, and be sure to let us know if there’s anything else we can do for you, and we hope to see you again. Follow us on Facebook and Twitter for news and maintenance specials. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

February 27, 2013

Overall second good experience as previous golf bought there to but after purchase asked to get the chrome exhausts from previous golf which was refused ???!!! ....you can buy them at our shop ......this More

by maepat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
argo
Feb 28, 2013 -

Checkered Flag Volkswagen responded

Thank you for taking the time to share your experience with us! We are constantly trying to improve our dealership and your feedback is greatly appreciated. Unfortunately, we weren’t able to live to your expectations. If there is anything else we can do to improve your ownership experience, please don't hesitate to let us know. Be sure to follow us on Facebook and Twitter for news and maintenance specials. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

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