
Checkered Flag Volkswagen
Virginia Beach, VA

Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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I was referred to James by a mutual friend and he took great care of me. I was a little worried to bring my whole family along to shop for a car, but I wanted them to chime in on which car they liked and great care of me. I was a little worried to bring my whole family along to shop for a car, but I wanted them to chime in on which car they liked and bought. My last car buying experience was by myself while my wife was home w/ our 8 day old daughter and 2 yr old son. I told the dealership what I wanted and what I wanted to pay and to just go get it and make it happen. It took 6 hours and several times me trying to leave the dealership, but they finally agreed to all of my wants/ needs. I was upset that it took 6 hours while my family waited at home. I told them I couldn't stay like that and yet they continued to be difficult. My experience w/ Jim was totally different. He listened to what we were looking for. Picked out a car that was perfect, let us take the family out for a test drive and then quickly made it all work out. In all it took about an hour from showing up to the dealership to walking out w/ a new car. It was excellent. I also really liked how he included my family (wife and kids) in a lot of his conversation and made them feel included. I'm a Financial Advisor and take care of my clients. Jim reminded me of myself and he has won a new lifelong client as long as he continues to sell cars. I will always come back to him and refer my friends and family members to him. More
I thoroughl enjoyed the buying process from start to finish. I did not feel overly pressured and Aran was responsive to all my questions. From first interest to purchase took almost 4 months, and I wa finish. I did not feel overly pressured and Aran was responsive to all my questions. From first interest to purchase took almost 4 months, and I was treated with the same professionalism at every step of the way. More
What a wonderful car buying experience. I was dreading the process but David and everyone at Checkered Flag went the extra mile to make it completely painless. They found the car I wanted and were so resp the process but David and everyone at Checkered Flag went the extra mile to make it completely painless. They found the car I wanted and were so respectful of my time. I will never buy a car anywhere else! More
Ordered touch up paint for 2011 GTI, prepaid for it and gave my contact information to let me know when it arrived. I needed it for some touch up on the edge of my passanger door and was going to get a det gave my contact information to let me know when it arrived. I needed it for some touch up on the edge of my passanger door and was going to get a detail and a 3M seal on the door edges as well. So I wait a couple of weeks and call to see if the paint has arrived yet. Parts department has the rudest people. He acted like I was inconveniencing him by asking for my paint that I prepaid for. I don't recommend this place to anyone! More
I really would recommend this dealership to anyone who wants good customer service and a wonderful product too. My Hyundai is one wonderful car and I plan to get another one in the future...thanks everyo wants good customer service and a wonderful product too. My Hyundai is one wonderful car and I plan to get another one in the future...thanks everyone More
First time in a dealership where they listened to my needs and never tried to rip me off this is a great place to buy a car.everyone there was friendly. needs and never tried to rip me off this is a great place to buy a car.everyone there was friendly. More
The sales rep, Argo, was very friendly, very knowledgeable on the vehicle that we were interested in purchasing. As a matter of fact, all employees we were in contact with were very friendly a knowledgeable on the vehicle that we were interested in purchasing. As a matter of fact, all employees we were in contact with were very friendly and all offered to help in someway. Gave us a feeling that we were working with friends. More
My auto buying shopping experience, was made easy and pleasant by the entire sales staff of Checkered flag Hyundai. Especially Barbara Collins and her manager Bryan Lane. Barbara was patient and informa pleasant by the entire sales staff of Checkered flag Hyundai. Especially Barbara Collins and her manager Bryan Lane. Barbara was patient and informative, even though I changed my mind several times (as to which car to buy). She advised but never pushed. I finally decided on a 2013 Hyundai Veloster Turbo... Two months ago I leased a Hyundai Sonata Hybrid from Checkered Flag....it was the first time that I had the pleasure and was fortunate enough to meet and work with Barbara. She and Bryan Lane, made it easy for me to come back to Checkered Flag for another purchase. Bryan has surrounded himself with a group of outstanding sales people...no wonder that "Checkered Flag is a "WINNER"!!! How can you lose, when you have a knowledgeable, friendly, work-together staff like Barbara Collins, Tom Coyle, Joel, Jayson, Dave, Bob, Brian C., Drew, Tavis, Aaron, Larry and lately Will. I mention all those people, because every time I walk into the dealership, they are quick with a smile, or a friendly "hello". I've watched how they operate with other buyers and how they interact with each other. I have recommended seven people to Checkered Flag....five of which made a purchase.....I will continue to recommend Checkered Flag, Barbara Collins and Hyundai to anyone and everyone who asks me about a car! Joe Delgado More