Checkered Flag Volkswagen
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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My visit at Checkered Flag "KP" was a great salesman. he helped me with every part of the process. I would buy from him again. eve when things were not the best, "KP" was a prof "KP" was a great salesman. he helped me with every part of the process. I would buy from him again. eve when things were not the best, "KP" was a professional and continued to give great service. I will look for him the next time I am at the dealership. More
Amazing experience! CARLOS WENT ABOVE AND BEYOND TO SATISFY MY WANTS AMD NEEDS OUT OF A VEHICLE! THE ENITIRE STAFF THAT I WORKED WITH WAS TRUKY GENUINE AND HELPFUL! CARLOS WENT ABOVE AND BEYOND TO SATISFY MY WANTS AMD NEEDS OUT OF A VEHICLE! THE ENITIRE STAFF THAT I WORKED WITH WAS TRUKY GENUINE AND HELPFUL! More
Stay away from this dealership Leased a Jetta 4 years ago, was told then by salesman Mr. Duman that after the 4 years was up I could buy out the rest at no cost other than the payof Leased a Jetta 4 years ago, was told then by salesman Mr. Duman that after the 4 years was up I could buy out the rest at no cost other than the payoff and of course finance cost. Was a good experience at that point. Now 4 years later trying to buy what is left owed on the car. Went and got finance and now the dealership is saying I have to give the car back to them so they can turn around and sell it back to me for more than the payoff. I went and talked to Mike Stout, started filling out paperwork and was ask to comeback on Monday evening around 6:00. When I showed up, guess what he wasn't there. They took me to another finance manager name Leslie Snyder who sat down with us and after listening to me tell her about Mike not being there like he said he would, she said she would help. We filled out all the paperwork to buy Jetta, even gave us new tags to put on car, then set up appointment for 2 days to complete everything. Got a call from Leslie saying the only way we could do a deal is if we sell/give car back to dealership and then turn around and buy it back. I didn't understand how they could do this when I already had a contract with a fixed price. I am done this dealership, they lie, and don't care about anybody but themselves. This is the sales/finance department not service. More
Best car buying experience ever Gregory was amazing, can say enough about his professionalism and ensuring everything met with my satisfaction. I love the no haggle price policy and Gregory was amazing, can say enough about his professionalism and ensuring everything met with my satisfaction. I love the no haggle price policy and their approach to selling you a vehicle; I usually cringe at the thought of buying a car. I love my new Golf Sportswagen and recommend it to anyone in the market for a sports wagon, definitely the most bang for your buck! More
They make it happen!! Very happy with my purchase of my new 2016 Jetta. The finance managers came thru for a second time. My product specialist was great ( 5 star worthy) Very happy with my purchase of my new 2016 Jetta. The finance managers came thru for a second time. My product specialist was great ( 5 star worthy) More
Carlos provided me with excellent service and was a pleasure to work with him to bring my business to this dealership. I wish I could have worked with more provided me with excellent service and was a pleasure to work with him to bring my business to this dealership. I wish I could have worked with more members like him. More
Excellent customer service Visited the dealership to compare prices on a used Jetta but ended up test driving a used Tiguan. Carlos, our sales representative was exceptionally Visited the dealership to compare prices on a used Jetta but ended up test driving a used Tiguan. Carlos, our sales representative was exceptionally helpful in researching and showing several vehicles before we decided on a 2015. He made the entire purchase process: from the trade in our our existing car, to explaining all of the dealership benefits and walking us through the closing paperwork with finance very smooth and stress free! I will enjoy driving the 2015 Tiguan and look forward to the continued service support from the Checkered Flag VW team. More
Awful experience Drove over 4 hours to buy a car for my son...had dealt with Harvey for over a week On buying this car..!!! I had given my personal information and eve Drove over 4 hours to buy a car for my son...had dealt with Harvey for over a week On buying this car..!!! I had given my personal information and everything.... Feeling as though I could trust him..!!!!! Rented a vehicle and drove there to drive my new vehicle home for my son.. However I get there and the car sounds terrible where someone had tinkered with the muffler and motor and there was No Way I could bring that car home.!!!!!! Very disappointed in the staff at this dealership and all I wanted was someone to be honest with me before I drove that long way..!!! Would not reccommend this dealership to anyone..!!! I sure have learned my lesson that everyone will not treat you the way you believe they will .,!!! More
John A (passat) Geoff my sales associate made my car buying experience very informative and professional buying experience, I felt like I new Geoff for years. Thanks Geoff my sales associate made my car buying experience very informative and professional buying experience, I felt like I new Geoff for years. Thanks, Checkered Flag More
Amazing place to get a new car! Great place to look for a new or used vehicle. Andrew was upfront and laid everything out for me. He answered all of my questions and if he didn't kno Great place to look for a new or used vehicle. Andrew was upfront and laid everything out for me. He answered all of my questions and if he didn't know something he found the answer for me. Andre is the one to ask for! More