Checkered Flag Volkswagen

I got an internet quote on the car I was looking for. I went to test drive the car. Although I loved the car I didn't like the color. They worked with me to get me a great deal on a color that I did like went to test drive the car. Although I loved the car I didn't like the color. They worked with me to get me a great deal on a color that I did like. Also, they were very busy that day, but they kept us informed of where they were in our process and moved us along as best they could. They were very friendly and gave us very good service. More

I purchased our new 2008 Huyndai Santa Fe on March 5, 2008. In April of 2007, we purchased a brand new Sonata. The experience was very easy and professional. When we were in the market again for an af 2008. In April of 2007, we purchased a brand new Sonata. The experience was very easy and professional. When we were in the market again for an affordable SUV, it only made sense to go with someone we have come to trust. This purchase was made even easier... the vehicle was brought to my job and my vehicle was picked up to be appraised. How easy is that. The whole process was quick and easy and the whole team seemed to be just as happy as we were!! More

A pleasure to do business with! Thom was kind enough A pleasure to do business with! Thom was kind enough to work with me remotely, to ease the process for my mother in-law to purchase a new car. She A pleasure to do business with! Thom was kind enough to work with me remotely, to ease the process for my mother in-law to purchase a new car. She arrived at the dealership relaxed and ready to sign on the details, with no undue pressure. Thom did a great job of being responsive and knowlegeable throughout the pre-process that I participated in. The actual transaction also went really well, according to my very happy mother in-law. Thanks Thom! Great Job! Anthony Renda c/o Trudy Figley More

I haven't purchased a car in over 7 years and I have dreaded doing it again. Bryan was very easy to work with--and I really mean "work with". Together we came up with a solution to the requirements of dreaded doing it again. Bryan was very easy to work with--and I really mean "work with". Together we came up with a solution to the requirements of my family. I will look forward to buying another car from Bryan in the not so distant future. (Sammy in finance was great to work with too!) More

My 40,000 miles service was done 12/2003 and cost over $300. Five week later the car wouldn't start. Stan at the dealership said that they only warrantied parts, not service. The towing fee and repairs $300. Five week later the car wouldn't start. Stan at the dealership said that they only warrantied parts, not service. The towing fee and repairs would be my costs unless they caused the problem. I had the vehicle towed to a former car repair shop that my husband has used for over 20 years. They discovered that the spark plugs were the original and that was the reason the vehicle would not start. I had just paid $64 for parts and more for labor for that service in December at Checkered Flag. Keith the service manager did not return my calls, so I filed a complaint with VW of America and sent the dirty spark plugs as proof. VW of America didn't help with the problem since a "third party" was involved and they conveniently threw the dirty spark plugs away. Is this customer service? More

Had a great experience buying my cars, but they had real problems with the paperwork. They seem to need some help in that department.<br>Overall I would recommend them to others, just watch your paperwork. problems with the paperwork. They seem to need some help in that department.<br>Overall I would recommend them to others, just watch your paperwork. More