Checkered Flag Volkswagen
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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They were all so very helpful and they made the decision to buy so much easier. They went above and beyond to help me with my special situation. They were great I will definitely come back here when I am to buy so much easier. They went above and beyond to help me with my special situation. They were great I will definitely come back here when I am looking for a new car. I would give them all 10’s. More
Thom was really great to work with...not pushy, very informative and respectful of my needs. I would hightly recommend him to friends and family. While some of the others involved used the "car salesm informative and respectful of my needs. I would hightly recommend him to friends and family. While some of the others involved used the "car salesman talk", Thom remained VERY PROFESSIONAL AT ALL TIMES. More
This dealership did a good job of not being pushy. They were not trying to "sell" their product of others and did not bad mouth their competition as their competition did to them. They allowed me to take were not trying to "sell" their product of others and did not bad mouth their competition as their competition did to them. They allowed me to take the car on an overnight test drive which was nice. They were able to give us a good deal on the vehicle which is always helpful especially in these economic times. The remote and wireless headphones were missing from the car when we left with it but they are supposed to be overnighting them to us so we dont have to drive back to get them. All salespersons were friendly and easy to deal with and so far we are very happy with our purchase and our experience with this dealership. More
Overall, my experience at Checkered Flag Volkswagen was great. I have had my new VW Jetta for 4 days now and I am loving it! Bryan Lane was great to work with. He is very personable and straight-forward. H great. I have had my new VW Jetta for 4 days now and I am loving it! Bryan Lane was great to work with. He is very personable and straight-forward. He made the process quick and enjoyable. This is my second lease through Checkered Flag Volkswagen and I have been very happy with both experiences. More
I haven't had a chance to use their service department yet so I could not rate them. Thom is an outstanding salesman. He gave us the time to look and see what we liked and then became the guide to show wh yet so I could not rate them. Thom is an outstanding salesman. He gave us the time to look and see what we liked and then became the guide to show what each had. No pushy sale tactics at Checkered Flag and trust me, after going to some other dealerships it was like vultures ready to attack when you pull into the lot. I highly recommend you looking him up. After our purchase he spent a couple of hours going over all aspects of our new Veracruz before we drove off. Although I got a great deal I rated them a 4 of 5 for price because everyone always wishes they could do a little better. More
My experience was very good, the staff was friendly, informative, accomodating, and honest; I even got popcorn! It was a smooth transaction. As it relates to the make and model of the vehicle I was lo informative, accomodating, and honest; I even got popcorn! It was a smooth transaction. As it relates to the make and model of the vehicle I was looking at (VW Jetta) in my opinion the vehicle is one that sells itself however the staff made sure I understood the vehicle details in plain and simple terms. The only draw back about purchasing a vehicle is how long it takes, while these guy's expedited it as quickly as they could; the process itself is too long. They did a nice job!! More
This is the second new car purchse we've made from Checkered Flag Hyundai and I have to say it's the best car buying experience we've had. Both times they have beat out their local competitors in pri Checkered Flag Hyundai and I have to say it's the best car buying experience we've had. Both times they have beat out their local competitors in pricing and I'm sure we'll be return customers. Brian greeted us immediately when we entered the lot and was knowledgeable in answering all of our questions about the vehicles. Brian's customer service was outstanding and he ensured satisfaction. When pricing the vehicle of choice he didn't waste our time with neotiations and was able to give us a fair price within minutes. I highly recommend Brian Crist to others who are shopping for a vehicle. More
If possible I would give Thom more than a "5" rating - he was a most personable person to deal with. He is a valuable asset to the Checkered Flag dealership, and I would definitely consider dealing with him was a most personable person to deal with. He is a valuable asset to the Checkered Flag dealership, and I would definitely consider dealing with him again if and when I am in the market for another car. Mayris M. Cerwonka More
I was able to get dealer quotes through e-mail from several dealers. Scott's quick response to my e-mails really made the difference when choosing Checkered Flag over the others. He was up front about several dealers. Scott's quick response to my e-mails really made the difference when choosing Checkered Flag over the others. He was up front about everything and seemed genuinely interested in getting me the best deal possible. When I went in to test drive I was scheduled an appointment with Bryan. He was very friendly and helpful in explaining all of the features. He was even willing to walk around in the rain just to find an iPod cable! I never felt pressured during the whole process. They even let me take the vehicle (2009 Santa Fe) overnight. The only thing I would suggest is making sure they let you know about the finance options as part of the discussion about the price, especially since they can affect the price. Both were equally important to me, and it surprised me when their finance guy did not know about all the options available. That is the only reason I rated the "Price" category a little lower. The price I ended up paying was still a good deal. More
Brian worked with us in choosing between a Hyundai Sonata and a Jetta TDI. He gave us the pros and cons of each and allowed us to drive both vechicles many times to aid in our choose. We pick the Jetta TDI and a Jetta TDI. He gave us the pros and cons of each and allowed us to drive both vechicles many times to aid in our choose. We pick the Jetta TDI and from there the price and trade-in discussions were easy and fair. I highly recommend Checkered Flag VW/Hyuandai. More