Checkered Flag Volkswagen
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Took my VW in for a check up after my oil light had came on just a month after an oil change. it turns out I had an oil leak, one of their techs had damaged the engine head in my car. The dealer told me I w on just a month after an oil change. it turns out I had an oil leak, one of their techs had damaged the engine head in my car. The dealer told me I would need a new engine head and that they would cover the repair. I was given a base model Beetle as a loaner ( my car was well over $30,000 I expected better). It took them 45 days to complete the repairs on my car, when I went to pick it up I noticed that the tech had damaged one of the wheels on the car. I spoke to the service manager who offered to buy a new wheel. after three months of calling them and VW corporate I finally got a replacement wheel. I wouldn't trust them to put air in my tires! More
Everyone at the dealership was very friendly. I didn't feel any high pressure salesmanship. I had talked to Mr. Hanrahan previously about the car. I returned at a later date after deciding to purchase i feel any high pressure salesmanship. I had talked to Mr. Hanrahan previously about the car. I returned at a later date after deciding to purchase it. Mr. Hanrahan was out to lunch and one of the other salespersons contacted him and let him know I was there. He gave me a time that he would return from lunch and I beleive he was back before the time he said he would be. When I returned for an appointment for the protection package Mr. Hanrahan was right there as soon as I parked the car in the parking lot. I had a problem with one of the compartments in the dasboard not opening and Mr. Hanrahan was right there to get an appointment set up to take care of that. The attention the staff paid to me was very impressive. More
The price on the vehicle was great. DJ was very friendly and helpful throughout the whole process. He was extremely knowledgeable about the Passat and especially the particular vehicle we selected. He provi and helpful throughout the whole process. He was extremely knowledgeable about the Passat and especially the particular vehicle we selected. He provided honest and accurate information about the cars we were choosing between, and seemed like he had our interests in mind rather than the dealership's. He reflects well on Checkered Flag and provided an example of how buying a car should be. Highly recommended! More
Rich was wonderful! He is personable and extremely knowledgeable about every car they have on the lot. I've been around the area looking for something used to suit my needs and I'm stopping here becau knowledgeable about every car they have on the lot. I've been around the area looking for something used to suit my needs and I'm stopping here because of him - whether I find something next week or next month. Great customer service with no b/s - Highly recommended! More
I have really enjoyed my experiences with Amanda at Checkered Flag. I never thought I would go to a dealership for my service needs but thanks to her, I don't plan to go anywhere else. She is extremely Checkered Flag. I never thought I would go to a dealership for my service needs but thanks to her, I don't plan to go anywhere else. She is extremely friendly and knowledgeable and was able to fill me in on some perks of my warranty that I didn't know about. I know I don't have to worry when I visit them - she'll make sure my car is taken care of and that I have a ride home and back. Seeing as I don't know much about cars, it's nice to know I can go into a service department and not feel like I'm being taken advantage of because I don't know any better. More
My wife and I were looking to purchase a new vehicle for our son (he just turned 16). After visiting the Honda, Nissan, and other dealerships, as well as CarMax, we wound up at the Hyundai dealership. Our our son (he just turned 16). After visiting the Honda, Nissan, and other dealerships, as well as CarMax, we wound up at the Hyundai dealership. Our experience there was fantastic. Rich Jakubs helped us out, he was very low-pressure, but provided input and insight concerning each of the vehicles, as well as vehicles made by other car makers. We made the decision to buy and are very happy with our purchase. More
Rich was very well-educated on every vehicle I looked at as well as honest. I didn't get the exact price I would have wished to have, but it was a fair deal overall. He seemed a little overly friendly at as well as honest. I didn't get the exact price I would have wished to have, but it was a fair deal overall. He seemed a little overly friendly at times, sharing his personal life with me. I didn't mind as much but I feel that maybe other customers may be taken back by it. Overall, I am very happy with my purchase and enjoyed doing business with Rich. More
I was pleasantly surprised by Thom's and Drew's easy going manner and friendliness. During my test drive of the Sonata, Drew was helpful by explaining all the safety and operational characteristics of t going manner and friendliness. During my test drive of the Sonata, Drew was helpful by explaining all the safety and operational characteristics of the car, without overselling the product. Thom's pleasant demeanor and good salesmanship were apparent when he loaned us a car for a second test drive a few days later. These two visits were sufficient for me to decide not to go to any other dealer in the area, and purchase the car at Checkered Flag. More
Everyone at the dealership was friendly. I felt like they tried to give me the best deal possible. Bryan was very nice to work with and very knowledgeable. I have been to other dealerships and I felt they tried to give me the best deal possible. Bryan was very nice to work with and very knowledgeable. I have been to other dealerships and I felt as if they didn't care if I bought a car or not and in this economy that is not good. More
Brian was patient and if he didn't have an answer he found one within a few minutes, he worked with us for several weeks and returned our calls in a timely manner. Brian was very friendly, energetic, ha found one within a few minutes, he worked with us for several weeks and returned our calls in a timely manner. Brian was very friendly, energetic, happy, and he made the sale at a very fair price, he made the buying experience less stressful for our family ad we thank him very much for that. More