Checkered Flag Volkswagen
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Mr. McNeil was fabulous. In fact, if it hadn't been for him, we may have just left after looking at a car. We had just left Hall Nissan & their salesmen were "clingy"! I wouldn't have bought one from them him, we may have just left after looking at a car. We had just left Hall Nissan & their salesmen were "clingy"! I wouldn't have bought one from them on that reason alone! Bruce was informative, friendly, funny, and helpful to the max. Yes, I will recommend Checkered Flag to my friends and will send them directly to Bruce. Thanx for the great car!! More
I'm a big fan of Volkswagen and every experience I've had at Checkered Flag VW (CFVW)has been excellent. I would recommend all people looking to buy a VW, VW parts, or VW service to visit this dealer. In fac at Checkered Flag VW (CFVW)has been excellent. I would recommend all people looking to buy a VW, VW parts, or VW service to visit this dealer. In fact I can say that every time I go there I pass one of the other less reputable VW dealers because my few experiences with that Chesapeake dealer has been filled with bloated prices or deceit on the dealers part. CFVW has continually been able to deliver for me. This most current VW buying experience was the smoothest possible experience. Stan Anders and the other staff members were able to answer all of my questions and walk me through this car purchasing experience leaving me very satisfied in my new CC. Thank you, Frank More
i would like to say that my experience with ur dealership was outstanding. from bruce mcneil who was a great salesman, and very friendly, and would listen to the customer {me}, and for Leo who helped me get was outstanding. from bruce mcneil who was a great salesman, and very friendly, and would listen to the customer {me}, and for Leo who helped me get as close to my payment as possible. we fought a little bit, but i feel good about my car, and the transaction to get my vehicle. I have a few problems with the car, but i know your deakership will resolve these issues. again i am proud to be a part of your dealership, and have bought a wonderful car from you guys. p.s. the reason why i gave your dealership the outstanding grades that i did is because you have made me very happy for the car I purch thank you very much richard s. farber note:support@dealerrater.com: More
Jon was helpful from the start. He walked us around the back lot to be SURE we knew just what was in stock and so we could compare all models and trims. Jon was attentive and proactive all the way through back lot to be SURE we knew just what was in stock and so we could compare all models and trims. Jon was attentive and proactive all the way through the buying process through the moment we drove off. Best price in the area, by far, brought us in to begin with. More
My experience also includes the Checkered Flag Audi Dealership Also. I Have and Audi which is a car made by Volkswagen. Since They are the Only Audi dealer in Hampton Roads you can never get a appointm Dealership Also. I Have and Audi which is a car made by Volkswagen. Since They are the Only Audi dealer in Hampton Roads you can never get a appointment on time it is always a week waiting period. So I went and got my oil change done at the Audi dealership which is supposed to have where they check all this other stuff. A week Later my A6 had the low level light come back on took it back which took another week.I was advised I needed knew Piston Rings. I then took my car to Volkswagen since I was advised they can work on it and there is more choice in prices. I went to the Checkered Flag Hyundai Volkswagen dealership and they seemingly are refusing to work on my car. I have explained 3 times why am trying to get a quote. the first time i went in was told the two mechanics that work on them weren't there and wouldn't be until Monday. I called back when I was off Thursday since I was at work otherwise and was advised by the supervisor that the Mechanic would call me back that day at 3pm when i called. There was no return call at all. I called today and spoke with one of the rudest women I have ever talked to that patronized me. Instead of any of what I prior discussed being notated I had to repeat myself and explain all over again. Then I was advised have to wait until Monday again. I advised her I thought it very unprofessional that it wasn't done what I was advised. I was given the whatever sorry instead of them trying to inconvenience the people that were inconveniencing my time. I stated I was going to go to another dealership and was immediately hung up on. That is why I gave such a low rating and will discourage any of my friends from going there again. More
Jason did an outstanding job selling the vehicle, his approach was genuine vice pushy. He was very accommodating, every question I had he either answered or got the answer for me. We were looking for a s approach was genuine vice pushy. He was very accommodating, every question I had he either answered or got the answer for me. We were looking for a specific set of features and a specific color, neither of which they had at their lot that day, but he made arrangements to find where one was available and would have gotten it for us by the next day. We opted to purchase our second choice which was already on the lot instead. The manager, Brian Lane, was very nice as well. We settled on a price that I was comfortable with without a six hour game of cat and mouse which was appreciated. I was given a good price that was consistent with what most others were paying for the same vehicle. The dealership was clean and well organized and all the staff were courteous and accommodating. This was the 4th vehicle I have purchased at Checkered Flag Hyundai, and based on this experience, I will definitely be back again soon. More
Having located the used car I wanted on the Internet, I contacted Checkered Flag for a test drive. They were accommodating about my very limited schedule and kept me informed as to whether the car was sti contacted Checkered Flag for a test drive. They were accommodating about my very limited schedule and kept me informed as to whether the car was still available. When I arrived, the focus was on that car only. There was no pressure to look at other vehicles. In addition, the dealership was open about any ongoing issues, including one broken part on order, and assured me that issue would be taken care of. Once we agreed on a price, processing was quick and easy, without pressure to purchase any additional items. Overall, it was a fast, efficient, and low-pressure experience. More
They had what exactly what I wanted at an incredible price, combine that with excelent customer service and that is Checkered flag Hyundai. We were in and out in the time it takes most dealerships to st price, combine that with excelent customer service and that is Checkered flag Hyundai. We were in and out in the time it takes most dealerships to start the paperwork. Jon was very knowledgable and courteous. We felt like he was there to assist us in finding what fit our needs, not pressuring us into something we did not want. Enough said. More
Dealing with Mr Coyle was outstanding. He walked me through the process with ease and had a good ear to hear what I had to say. I told him what I wanted and and before long I found myself buying a 2011 through the process with ease and had a good ear to hear what I had to say. I told him what I wanted and and before long I found myself buying a 2011 Hyundai Sonata and the price was right. Best sales person I met in my life time, he really took a load off of my mind considering what I have been trhough with my previous dealership. This car will be making a trip in a couple of weeks so I could put it to the test, I am sure it will pass with colors. More
Went into the dealership on Virginia Beach Blvd. numerous times over the past 6 months. Each time I looked at various cars and each time I worked with Richard Jakubs. He was quite friendly and very knowledg times over the past 6 months. Each time I looked at various cars and each time I worked with Richard Jakubs. He was quite friendly and very knowledgable with all the inventory. He answered all my questions and made me feel at ease talking to him about what I was looking for in a car. We started at the bottom and worked our way up to the Genesis discussing pros and cons of each vehicle. There was never a time that Richard applied any hard sell tactics, he worked more as a mentor and advisor than a sales person. This was quite instrumental in my decision to buy from Checkered Flag. Ultimately we decided on the Genesis and advised Richard on our decision to purchase the vehicle. He Then introduced us to Billy Daniels who walked us through the financial process and explained all the options that were available to us. He did so in a professional manner that was in plain english and easy to understand. These 2 gentlemen made this car buying experience the best one I have ever experienced. Thank you Checkered Flag for having such great employees, if the rest of my experience is as good as this I will be a Checkered Flag customer forever. More