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Checkered Flag Hyundai World

Virginia Beach, VA

4.7
1,601 Reviews
At our new Hyundai dealership in Virginia Beach, we have devoted ourselves to helping and serving our Chesapeake area customers to the best of our ability. We believe the cars we offer are of the highest quality available. We understand that you rely on our Hyundai dealer website for accurate information, and it is our pledge to deliver you relevant and accurate content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to serving customers in Virgina Beach, Chesapeake, Hampton and Newport News, Virginia.
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3700 Sentara Way

Virginia Beach, VA

23452

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Showing 1,601 reviews

October 13, 2013

Great customer service. Very friendly team. Will come back again. I recommend this dealership to everyone I know in the market for a new car. More

by lrod329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rischitelli
Oct 14, 2013 -

Checkered Flag Hyundai World responded

Thank you for your five-star review of Checkered Flag Hyundai Volkswagen! Our team has worked hard to create the type of experience that will earn your loyalty, and we value your recommendations. If you have any questions or concerns, please let us know. Don't forget to like us on Facebook and Follow us on Twitter for specials and online exclusives. Sincerely, Christine Knowles – Customer Care Director

October 13, 2013

Had a wonderful experience with this dealership. I bought two brand new Hyundais from Barbara and she was very understanding as we had to situate our financial situation part way through one of the deals. Sh More

by justenfastje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Collins
Oct 14, 2013 -

Checkered Flag Hyundai World responded

Thank you so much for the wonderful review of Checkered Flag Hyundai Volkswagen, and congratulations on your two new Hyundais! We will give Barbara your kind regards. She's part of our low-stress, low-pressure car buying experience we provide for all our customers. We appreciate and value your recommendations, and we look forward to seeing you again. Don't forget to like us on Facebook and follow us on Twitter for dealership updates and coupons. Best, Christine Knowles Customer Care Director

October 12, 2013

I had a leak in a tire and they took me right in and accessed the problem and got right back to me. I ended up having to purchase four new tires and they helped me choose the bet deal and were reasonab More

by micheleamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda in Hyundai Service Department
Oct 14, 2013 -

Checkered Flag Hyundai World responded

We appreciate the five-stars for Checkered Flag Hyundai Volkswagen's service department! We've devoted ourselves to providing the very best customer service possible, and we work to minimize any inconvenience needing service can cause. If you have any questions or concerns, please let us know. Thank you, Christine Knowles Customer Care Director

October 08, 2013

My name is Lorraine Samuel and I purchaced my vehicle from Hyundai Checkered Flag, I have had to have my vehicle your serviced by your service department, I was helped by Ms. Amanda Hayslett. I found More

by 2006mine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hayslett, Kevin Taylor, Fred Rawls
Oct 09, 2013 -

Checkered Flag Hyundai World responded

Lorraine, thank you for taking the time to acknowledge our hard work with this 5-star review! We love getting feedback from customers, but reviews such as yours truly make our day. Amanda, Julie and rest of our staff ensured that you were comfortable while all your automotive needs were being taken care of - that's just how we like it! Checkered Flag values your loyalty, and we look forward to ensuring your satisfaction for many years to come. Remember to "like" us on Facebook and "follow" us on Twitter to take advantage of our monthly deals and specials. Take care, Christine Knowles Customer Care Director

October 06, 2013

Brian was very friendly and did not pressure me at all. When I got there they did not have exactly what I want but when he gave me some more options and we drove down to the satellite lot I found a differe More

by maddiejoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Christ
Oct 07, 2013 -

Checkered Flag Hyundai World responded

Thank you for sharing your positive opinion about our dealership and staff! At Checkered Flag, our friendly and professional team is committed to earning customer satisfaction. Brian was able to find the car you now love, and this pleases us immensely! Enjoy your new purchase, and we hope to work with you again. Follow us on Facebook and Twitter for monthly deals and specials. Sincerely, Christine Knowles – Customer Care Director

October 05, 2013

Barbara Collins made this process very simple and easy. She was always, polite, friendly, and very knowledge about the vehciles she sellling. I have delat with dealership in virginia beach for close to 14 More

by cmjruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Collins
Oct 07, 2013 -

Checkered Flag Hyundai World responded

Welcome to the Checkered Flag family! We are humbled to hear of your positive experience while at our dealership. It is always our pleasure to go above and beyond and to make sure each customer drives away satisfied. I am pleased to hear that Barbara helped in finding the right car for you. Barbara is an essential part of our team, and I am proud to know that she lived up to our high standards. Congratulations on your new vehicle, and please let us know if there is any way we can be of service to you. Be sure to check out our Facebook and Twitter pages for monthly news, deals, and specials. Thank you, Christine Knowles – Customer Care Director

October 02, 2013

Brian was a great sales man. He kept me updated and ended up selling me a brand new car! I enjoyed my experience with Checkered Flag but Brian did make it exceptional. THANK YOU More

by hayleyaugusta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crist
Oct 03, 2013 -

Checkered Flag Hyundai World responded

Hayley, thank you so much for making our day with this superb review! At Checkered Flag, our friendly and informative staff works very hard to earn customer satisfaction. Brian exceeded your expectations while creating an incredible car-buying experience with you - that's just how we like it! Brian's commitment to helping customers makes him an outstanding member of our team. We will make sure your review reaches him. Enjoy your new car and our team looks forward to building a long-lasting business relationship with you to ensure your satisfaction. Meanwhile, follow us on Facebook and Twitter to take advantage of our service specials. Sincerely, Christine Knowles – Customer Care Director

October 01, 2013

I was told to come in for recall of my car, it needed to be inspected for corrosion of the sub frame. I made the appt and asked, I think her name was Shelly, if I could wait while the car was being inspect More

by mt3921
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
man, works at front desk
Nov 11, 2013 -

Checkered Flag Hyundai World responded

It is regrettable that you weren’t 100 percent satisfied with our service department. At Checkered Flag, customer satisfaction is our highest priority, and it is unacceptable that we did not live up to your expectations. Please contact me at your earliest convenience so I can try and mend your relationship with our dealership. I look forward to hearing from you. Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com

September 28, 2013

Everything was fine except the cost. My wife and I were well pleased with Joel Perry as he knows the product very well and has provided good answers each time asked. However in trying to fill this respons More

by Dval3483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Perry
Sep 30, 2013 -

Checkered Flag Hyundai World responded

We appreciate you sharing your feedback with us. At Checkered Flag, our courteous and informative staff works very hard to find a great vehicle at a fair deal for all our customers. You enjoyed working with Joel and were ultimately satisfied with your purchase - this pleases us immensely! If there's anything we can do to enhance your ownership experience please don't hesitate to let us know. We look forward to another opportunity to serve you again. We recommend following us on Facebook and Twitter to take advantage of our monthly service specials. Kind regards, Christine Knowles – Customer Care Director

September 28, 2013

brian spent lots of time to make sure we bought the right car for our son he was very knowledgable he was great we would return again More

by bfalexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian crist
Sep 30, 2013 -

Checkered Flag Hyundai World responded

Welcome to the Checkered Flag family, and thank you so much for this superb review! We are thrilled to read that Brian exceeded your expectations with his extensive knowledge and professionalism. He is one of our best team members, and he exemplifies the standard of customer service we strive to practice in every department of our dealership. He helped you find the right car for your son while earning your loyalty - this pleases us immensely! He will be very pleased to hear of your kind review. We look forward to serving your family for many years to come. Remember to "like" us on Facebook and "follow" us on Twitter to take advantage of our monthly deals and specials. Best regards, Christine Knowles – Customer Care Director

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