Checkered Flag Hyundai World
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Denise was extremely helpful and knowledgeable. She knew the cars and their features. Made the new car buying process simple and easy. She even put in work on her time off to get it done. She knew the cars and their features. Made the new car buying process simple and easy. She even put in work on her time off to get it done. More
I was doing some serious fishing for a new Hyundai. Contacted many dealers, none were very good deals except Checkered Flag. Denise contacted me in the evening! Who works that late! She does. If it w Contacted many dealers, none were very good deals except Checkered Flag. Denise contacted me in the evening! Who works that late! She does. If it was not for Denise , I wouldn't have the car I was looking for at a great price. She kept in contact the whole time. I flew in and she picked me up at the airport. The deal went great and I was on my way. If I buy another car. I will be calling Denise. She's a pleasure. More
Awesome Customer Service! !! Our salesman made it super easy , in and out in less than a hour!! !! Our salesman made it super easy , in and out in less than a hour!! More
Thanks to Demario I was able to get the car of my dreams. Thank you so much!! Thank you so much!! More
When my wife and I started looking at new vehicles, we quickly realized that we needed to find a salesperson who understood the current vehicle market, and who wouldn’t tell us only what we wanted to hear quickly realized that we needed to find a salesperson who understood the current vehicle market, and who wouldn’t tell us only what we wanted to hear just so that they could get a deposit on a vehicle that might be arriving in 3 to 6 months. We wanted to find a salesperson we could trust. We found Martene Hogan through DealerRater, and the 5-star reviews were spot on. After speaking with Martene for half an hour, where we peppered her with questions and concerns about buying a new vehicle in the current market, we were pleased that she answered our questions truthfully. She never pressured us into purchasing a vehicle, just so she could make a sale. Once we put a deposit on a vehicle that was coming, Martene continued to keep us updated. Since in the current vehicle market, you have to take what you can get, we ended up purchasing a vehicle with more features that was being delivered to a different dealership in the area. We enjoyed working with Martene so much that we are planning to bring our new vehicle to her dealership for service instead of the dealership that received the vehicle. If you are in the market for a new vehicle, and are looking for a salesperson that is trustworthy, and who puts customers first, Martene is exactly who want. More
Wonderful experience! No hassle, my salesman knew exactly what I wanted and he delivered (literally) No hassle, my salesman knew exactly what I wanted and he delivered (literally) More
Avoid this business at all costs. I brought my vehicle to Checkered Flag Hyundai weeks ago to fix a very minor issue regarding a molding on a newer Sonata where the plastic was scr I brought my vehicle to Checkered Flag Hyundai weeks ago to fix a very minor issue regarding a molding on a newer Sonata where the plastic was scratched and barely punctured -- from far away you can't even tell there was damage. Checkered Flag provided a service appointment (Jessica, the service advisor) the next day, and when the vehicle was worked on it was discovered the part was actually wrong – but they had already torn off the molding and broken the piece in the process. Jessica promised to order the correct part and call us back – but never followed through. A week later, I call their parts department and discover the part was in fact ordered and had arrived a day or two ago – yet nobody had called us to set an appointment. I speak with the service manager (Ashley) and I am told the part needs to be painted and that it will get done the following week. A week goes by, no word from anyone or any status updates. I call and email Ashley, no response. I call and email Bryan Lane (General Manager, same guy who responds to most of these reviews on Google) to discuss the problem and find resolution. No response. That very day we receive a text message from the dealership at 9PM EST to set an appointment in the future because, guess what, the part has not yet been painted and they just aren’t sure on the timeline. The follow up is a clear confusion on where we are in the process and what the next step is. It’s been almost a month. So I’ve had to drive around with a molding missing on my car for several weeks now with still no idea on when Checkered Flag Hyundai intends to fix the problem. I could have at least had my slightly damaged part put back on in the meantime and taken the vehicle to a different shop that knows what they’re doing. Unprofessional barely scratches the surface on how to define this place. More
Denise was amazing helping me after my car accident in March! She kept me informed every week about new vehicles coming in. Although I had found one with someone else, I will tell everyone to go see Denis March! She kept me informed every week about new vehicles coming in. Although I had found one with someone else, I will tell everyone to go see Denise Polinchock at Checkered Flag Hyundai! She is a blessing! More
DiMario was kind, patient, and listened to everything we were looking for! He stayed late to make sure we were able to pick up in the AM with no issues! were looking for! He stayed late to make sure we were able to pick up in the AM with no issues! More
I haven't had to purchase a car in a long time. This was the easiest most pleasant car buying experience I have ever had. Thank you Demario for your expertise and demeanor. You helped make the expe This was the easiest most pleasant car buying experience I have ever had. Thank you Demario for your expertise and demeanor. You helped make the experience what it was. More