Checkered Flag Honda
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The dealer was very helpful in guiding me through the sales process. I enjoyed working with him and I would recommend him to my friends and family. sales process. I enjoyed working with him and I would recommend him to my friends and family. More
This was more then just a functional purchase, it was well researched and thought out. Carl and the manager Chad did thier best to make us feel welcome, but more importantly, to help us purchase the rig well researched and thought out. Carl and the manager Chad did thier best to make us feel welcome, but more importantly, to help us purchase the right car. We came in looking for an Element and test drove it on 2 occasions, just not right for us. Carl then worked with us to find what we were looking for and what met our needs. The Ridgeline wasn't even on our horizon but Carl thought it would be worth the time and he was right. It met all of our needs and execeeded all of our wants. More
I came in looking for a used car and a good deal. After I came in looking for a used car and a good deal. After talking to Mr. Mung'aithi and reviewing what I wanted the car for and who would be usin I came in looking for a used car and a good deal. After talking to Mr. Mung'aithi and reviewing what I wanted the car for and who would be using it. I got a great deal on a new car. More
On 9/30/2011 I purchased a new Honda Pilot EXL from Checkered Flag Honda. My salesperson Bo Wang was honest and open in responding to my questions and concerns. He was well informed about comparisons w Checkered Flag Honda. My salesperson Bo Wang was honest and open in responding to my questions and concerns. He was well informed about comparisons with competing makes and models of SUVs. Additionally, he was friendly, respectful and accommodating. The finance manager Kristie was also very helpful. She was fast, efficient, friendly, and arranged for my financing easily. Overall purchasing this SUV was easy and peasant, which I appreciated very much. More
I came in to look at the CRV and left with a Pilot because I could not get the color I wanted. However, now that I have the Pilot I cannot imagine driving the smaller CRV! Very comfortable vehicle. because I could not get the color I wanted. However, now that I have the Pilot I cannot imagine driving the smaller CRV! Very comfortable vehicle. But doesn't it come with a floor mat for the third row??? Only gripe is the 2011 model I bought does not have Bluetooth for my phone. More
This is my second vehicle purchased from this dealership and both times my experience was pleasant. The people's and atmosphere was great !!!.A satisfied customer is sure to return. and both times my experience was pleasant. The people's and atmosphere was great !!!.A satisfied customer is sure to return. More
Al Flores = Fabulous and Great Customer Service, his face would be next to the definition in the dictionary for Customer Service! I had an awesome experience and would recommend him to any of my friends! would be next to the definition in the dictionary for Customer Service! I had an awesome experience and would recommend him to any of my friends! More
BRAD WAS VERY GOOD TO WORK WITH. HE ANSWERED MY QUESTIONS THOROUGHLY WITHOUT BEING CONDESCENDING OR PUSHY!! HE FOLLOWED UP IN A TIMELY MANNER AFTER I HAD LEFT MESSAGES FOR HIM. HE DID A FINE JOB. I HAVE NO C THOROUGHLY WITHOUT BEING CONDESCENDING OR PUSHY!! HE FOLLOWED UP IN A TIMELY MANNER AFTER I HAD LEFT MESSAGES FOR HIM. HE DID A FINE JOB. I HAVE NO COMPLAINTS AT ALL WITH BRAD. I WENT TO CHECKERED FLAG BASED ON PRIOR SERVICE EXPERIENCE WITH MY 1997 CIVIC. DAVID BROWN, SERVICE DEPARTMENT, WAS A POSITIVE FACTOR IN THIS. I DO THINK THE 'DEALER' - NEITHER BRAD NOR DAVID HAD THE FINAL AUTHORITY FOR THIS - COULD HAVE BEEN MORE AGGRESSIVE IN THEIR PRICING WITH THIS NEW CAR. BASED ON MY SERVICE EXPERIENCE WITH THE DEALER AND THE FACT THAT I AM A REPEAT CIVIC CUSTOMER, I DO BELIEVE THAT THERE WERE GROUNDS THERE FOR MORE PRICING DISCOUNTS THAN WERE OFFERED. THERE WAS ALSO NO PRICING DISCOUNTS OR INCENTIVES OFFERED OR OPEN TO DISCUSSION FOR THE AFTER SALE SERVICE OPTIONS I WAS INTERESTED IN. More
Vernon was amazing! He was so helpful in showing me all the features of the new Honda Fit. He was able to answer every question, and then some. He also didn't pressure me when I said I wanted to go down th the features of the new Honda Fit. He was able to answer every question, and then some. He also didn't pressure me when I said I wanted to go down the street and look at another vehicle before making my decision. I felt his customer service was exemplary and led to a fantastic buying experience! Thank you so much! I love my new Honda Fit! More
Carl Dyson is a fantastic sales person. He is enthusiastic, friendly, ethical and very knowledgeable. This is the fourth Honda Accord I have purchased from Carl and he is the best auto related s enthusiastic, friendly, ethical and very knowledgeable. This is the fourth Honda Accord I have purchased from Carl and he is the best auto related salesman I have ever worked with. I recommend him to others that I knew who are in the market for Honda's. Brent Nielson More