Checkered Flag Honda
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Vernon was a very good salesman. The dealer prep lacked a lot to be desired. They didn"t top off the fuel tank. After putting gas in the first time the car only got 17 mpg instead of 23 mpg. Very disappointe lot to be desired. They didn"t top off the fuel tank. After putting gas in the first time the car only got 17 mpg instead of 23 mpg. Very disappointed. Nice car, just wish they would have done what they were suppose to. More
When buying my first car in 18 years, I settled on a Honda Civic. Bo Wang at Checkered Flag Honda seemed very knowledgeable about the Civic. He was also friendly and I did not feel pressured into buyi Honda Civic. Bo Wang at Checkered Flag Honda seemed very knowledgeable about the Civic. He was also friendly and I did not feel pressured into buying the Civic. All in all a great experience. More
Paul was an outstanding sales person. Very frank and upfront. After we pulled off the lot, there was a issue with the car (not dealer issue) but Joey in service stayed behind (after 6pm) and helped us upfront. After we pulled off the lot, there was a issue with the car (not dealer issue) but Joey in service stayed behind (after 6pm) and helped us with the issue. More
I filled out a "quote request", onine, for the CR-V and received a call with in the hour. Then I set up a day to come see the car and test drive it. Mr. Bo Wang was my sales consultaant and had ev CR-V and received a call with in the hour. Then I set up a day to come see the car and test drive it. Mr. Bo Wang was my sales consultaant and had everything from the the test drive till when I traded in my previous car. He made the experience very friendly and didn't appear to be "fake" at all. I had previously been to two different car dealerships where one was smiling and laughing at stuff that wasn't supposed to be funny and had a very "fake" personality. The next dealership tried to make me pay $1,500 over the price off the internet and then when I showed them the price they changed it with even batting an eyelash. They also tried to give me a high percentage loan. So I walked away from there. My next stop was the Checkered Flag Honda where I did all my buisness and Mr. Bo Wang and he didn't try to swindle me at all. I wanted a buisness deal that was up front and didn't want a pressure to buy the car if I didn't want it. I recieved all that from Mr. Bo Wang. I highly recommend Mr. Bo Wang for his service, he took his time to explain everything, and I felt good about the decision in buying my new 2012 Honda CR-V from him. More
The procedure for buying the car was made easy due to the overall good customer service, friendliness and quality of work provided by everyone at Checkered Flag Honda, Virginia Beach blvd-VA. Mr. Marc Baker overall good customer service, friendliness and quality of work provided by everyone at Checkered Flag Honda, Virginia Beach blvd-VA. Mr. Marc Baker (sales and leasing consultant) was very helpful, friendly and understanding throughout the entire procedure. More
Benjamin Mung'aithi had great customer service and overall great guy, help me get into a new car and was very nice. This is my 2nd car i have bought from Ben and the 2nd service was just s great as la overall great guy, help me get into a new car and was very nice. This is my 2nd car i have bought from Ben and the 2nd service was just s great as last. Highly Reccomded!! Thank you. More
James Rose was a GREAT salesman - very helpful & knowledgeable! Would definitely purchase another vehicle from him and/or this dealership. No complaints - just great service! knowledgeable! Would definitely purchase another vehicle from him and/or this dealership. No complaints - just great service! More
I Love the car and thought Vernon, our salesman was up front, honest, straight forward, charismatic and trustworthy. The length of time it took to purchase the vehicle was a bit long. 4 hours. Also alt front, honest, straight forward, charismatic and trustworthy. The length of time it took to purchase the vehicle was a bit long. 4 hours. Also although I was told the car was detailed, it was dirty inside & out. That was a disappointment. Crumbs everywhere, a sticky ring where someone had a drink. No armor all put on dash. Pollen covering the rear of vehicle. Actually was very upsetting. I was told it would be washed and waxed. I know it was not. A car does not get covered with pollen within one hour of being washed. Still, I would recommend this Honda Fit, Checkered Flag and Vernon. Thank you for your time. More
I have bought and traded cars with this dealer exclusively for about 15 years, as well as had my car(s) serviced there during that time. Today, I bought a new car with the help of Paul, who knew exclusively for about 15 years, as well as had my car(s) serviced there during that time. Today, I bought a new car with the help of Paul, who knew everything about how to make the transaction as painless as possible. His straightforward and forthright manner inspires trust and assurance that you are being treated fairly and above board down to the smallest detail. Especially as a female customer in the showroom, I was very appreciative of his attitude and understanding of my situation. Never once did I feel I was being talked down to, even though I was a "rookie" at shopping for a car by myself. EVERYONE I have encountered at this dealership obviously understands the concept of customer service, a missing quality in many other places where I might spend my money. I am a loyal Honda driver, and even though I have many options in the area for other dealerships I might patronize, I have no intention of ever doing so as long as Checkered Flag maintains its high standards and business practices. I highly recommend them to those who want to know they are going to be treated with respect and fairness from the moment they drive onto the lot. More
AlFlores was very very nice to work with, he didnt try to pull the wool over my eyes. I would recommend hom anyday to someone who needs to buy a car. He was very thorough and went over everything. He also pull the wool over my eyes. I would recommend hom anyday to someone who needs to buy a car. He was very thorough and went over everything. He also went out of his way to make sure that I was comfortable with my decision. He was all in all a good guy and great sales rep. More