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Checkered Flag Honda
Norfolk, VA
1,117 Reviews
Welcome to Checkered Flag Honda, where you can browse our entire inventory of new Honda vehicles and used cars at our Norfolk dealership. Drive to Norfolk to test drive a vehicle, speak to one of our experts, or discuss financing options. You can also call us at 866-490-FLAG. Checkered Flag Honda has served thousands of customers find a Honda in the Virginia Beach area. Our large selection ensures that we have a vehicle for everyone, no matter what it is you're looking for. Imagine driving a stylish and sporty Honda in the Virginia Beach area by this afternoon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,117 reviews
September 11, 2012
Al Flores was friendly, helpful. Gave us several options in our price range. No pressure. Knew the cars. We made a appointments to see him a couple of times, as we were undecided. He was always ready and wa in our price range. No pressure. Knew the cars. We made a appointments to see him a couple of times, as we were undecided. He was always ready and waiting for us. More
by carrieweston
Employees Worked With
Al Flores, Mark Joseph
September 09, 2012
This is the second Honda I have bought from Checkered Flag in Norfolk, VA; and so I suppose I qualify as a loyal customer. Mr. Comess was an excellent salesman in handling all business details, and gave Flag in Norfolk, VA; and so I suppose I qualify as a loyal customer. Mr. Comess was an excellent salesman in handling all business details, and gave knowledgeable and pertinent answers to all my questions. He knows the products well, and seems very competent with the technology systems. I appreciate his offer to set up the navigation and sound systems for me also. I drove off the lot feeling very confident and pleased with my new Honda CR-Z. I would not hesitate to buy my next Honda from Mr. Comess in particular, and from Checkered Flag Honda. It was a pleasant experience with very little of the typical hassle and drawn-out process and lengthy paperwork involved in buying a car. I was given a reasonable deal as far as financing, and was very pleased with the attention, recommendations, and response time from Mr. Comess and the other personnel at Checkered Flag Honda. My highest commendations!! Thank you! More
by bsulliva395
Employees Worked With
Brad Comess
September 07, 2012
We went in thinking that we would be unable to make a deal. But after only a couple of hours we decided on a car, signed some paperwork, got the financial okay from Honda Financing and we were out! We deal. But after only a couple of hours we decided on a car, signed some paperwork, got the financial okay from Honda Financing and we were out! We didn't even test drive it! We have always had confidence in Honda and their workmanship. More
by garyparry
Employees Worked With
Carl Dyson
September 03, 2012
Service was excellent. Any questions or concerns were taken care of immediately. Employees were polite, friendly, and very welcoming. We would definitely do business with this dealer again, and will reco taken care of immediately. Employees were polite, friendly, and very welcoming. We would definitely do business with this dealer again, and will recommend them to others. More
by JALong
Employees Worked With
Carl Dyson
August 31, 2012
I recently moved to Virginia; I had a great experience with my last Honda dealership. I checked the reviews on Checkered Flag before going in; they were mixed, but I hoped for the best. I was disappointed with my last Honda dealership. I checked the reviews on Checkered Flag before going in; they were mixed, but I hoped for the best. I was disappointed; I left the dealership flabbergasted by the whole experience. Since I just moved to Virginia, I needed a state inspection; I also mentioned that my check engine light was on, probably due to the gas cap – I just wanted them to check on it and reset the indicator light. My last dealership just did $2K+ of scheduled maintenance on my car the month before, so I knew everything on the car was up-to-date. I waited for 2 hours before I heard anything about my car (I ended up waiting almost 3.5 hours total!) When they came to me, they proposed $2,500 worth of repairs. I was shocked! For my inspection, they pointed to a very, very small tear in my left windshield wiper and said it needed to be replaced to pass inspection – the cost: $26 for a left windshield wiper! I felt taken hostage. They also charged me $120 for checking on my indicator light and telling me what I already suspected – it was likely due to a loose gas cap. The total bill: $169. All for waiting 3.5 hours, getting 1 wiper blade replaced (which took almost an hour after I approved the repair!), and getting a sales pitch for $2500 more worth of repairs (some of which had just been done by another Honda dealership a month or so before!) It's a "soft" sales pitch where they "walk you through" areas where your car "failed" a "diagnostic" test. If you want to wait a long time, be sold repairs you don't need, and pay quadruple for basic parts like windshield wipers, then this is your place. As someone who is new to the Hampton Roads area – and who is about to purchase a new Honda – I will not be doing any more business with Checkered Flag Honda. I will gladly drive a little further for honest, reputable service. My final bill: $169. I told the representative how thoroughly disappointed I felt about my experience – to his credit, he reduced the price to $99 (and an admission to the gross overcharge of the original price, in my opinion). I never have written an online review before, and I am not one to complain or be demanding. I just have never have been so disappointed by a business like I was today. Frankly, the whole experience took me completely off guard. I've had my car serviced at other Honda dealerships, and I have had great service and great experiences. I am a loyal Honda owner; and plan to keep buying Hondas based on my experience. I just plan to purchase my next Honda – and have it serviced – at another dealership. It cost me $99 to learn not to stop by for a state inspection or have my car serviced here; hopefully this review can save you the time and money. More
by crglass
Employees Worked With
Terry
August 30, 2012
The dealer was friendly and made sure I knew what I was signing and did not try to scam me. Over all awesome! He took care of everything for me to make it simple for anfirst time driver. signing and did not try to scam me. Over all awesome! He took care of everything for me to make it simple for anfirst time driver. More
by megan.brossman
Employees Worked With
bo wang
August 29, 2012
Checkered Flag Honda has a customer for life, because of my first experience with the purchase of my 2004 Ford Mustang! The reason for my decision is Al Flores, he was totally in my corner, from the beginni my first experience with the purchase of my 2004 Ford Mustang! The reason for my decision is Al Flores, he was totally in my corner, from the beginning of this process until the end. Al wanted to find the right car for me! Thank you Al! I will be sending friends and family your way, thank you again! Carolyn Jentoft More
by Carolyn7
Employees Worked With
Al Flores
August 27, 2012
My experience buying my Honda Accord was Great. My sales My experience buying my Honda Accord was Great. My sales persons was great. It was the easiest and quickest sale I have ever done. Even my wait t My experience buying my Honda Accord was Great. My sales persons was great. It was the easiest and quickest sale I have ever done. Even my wait time to sign the paperwork was less than 10 minutes and doing the paperwork didn't take much time either. Both my sales person (Al Flores) and Christie in finance were very knowledgeable which made the whole process a pleasant one. More
by Sherry490
Employees Worked With
Al Flores
August 27, 2012
My wife & I bought a CRV from Marc in March of this year. We expected good service from him with this purchase & Marc didn't dissapoint us. He did an outstanding job & we will recommend him to any fr year. We expected good service from him with this purchase & Marc didn't dissapoint us. He did an outstanding job & we will recommend him to any friends or family that are looking for a vehicle. More
by jbates697
Employees Worked With
Marc Baker, Mark Joseph
August 20, 2012
Brad did an excellent job working our deal. I came in to the dealership and explained to him what I was looking for and the price point I was expecting and he took it from there. Great experience, one of t the dealership and explained to him what I was looking for and the price point I was expecting and he took it from there. Great experience, one of the easiest cars I have ever purchased! More
by jwaughfx4
Employees Worked With
Brad Comess
