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Checkered Flag Honda
Norfolk, VA
1,117 Reviews
Welcome to Checkered Flag Honda, where you can browse our entire inventory of new Honda vehicles and used cars at our Norfolk dealership. Drive to Norfolk to test drive a vehicle, speak to one of our experts, or discuss financing options. You can also call us at 866-490-FLAG. Checkered Flag Honda has served thousands of customers find a Honda in the Virginia Beach area. Our large selection ensures that we have a vehicle for everyone, no matter what it is you're looking for. Imagine driving a stylish and sporty Honda in the Virginia Beach area by this afternoon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,117 reviews
April 18, 2013
The overall experience was great! Al Flores, our sales consultant, was very professional, friendly and knowledgeable throughout the entire process. The team was very accommodating and stayed late to see t consultant, was very professional, friendly and knowledgeable throughout the entire process. The team was very accommodating and stayed late to see the whole deal all the way through for me. I would recommend this dealership for those in the market for a new Honda! More
by Mlind
Employees Worked With
Al Flores
April 18, 2013
I had a positive experience the first time I bought a Honda Accord 7 years ago and returned to the same sales person again to but another Honda Accord. Honda Accord 7 years ago and returned to the same sales person again to but another Honda Accord. More
by goffrs
Employees Worked With
Benjamin Mungaithi
April 18, 2013
Al Flores was such a wonderful salesman. He was very knowledgeable and he really took the time to go over all of the cool features of my brand new minivan. knowledgeable and he really took the time to go over all of the cool features of my brand new minivan. More
by nicoledelacruz946
Employees Worked With
Al Flores
April 17, 2013
Professional and offered a good price. Sales person was very pleasant and knowledgable of the vehicles. There was no sales pressure or pushing of option. very pleasant and knowledgable of the vehicles. There was no sales pressure or pushing of option. More
by dvddellinger
Employees Worked With
Dennis Anderson
April 11, 2013
I would just like for everyone to know first off, that the customer service I recieved was the best and top rate! i work in the customer service field and I pride myself on my customer service. Paul looke the customer service I recieved was the best and top rate! i work in the customer service field and I pride myself on my customer service. Paul looked for a car for me within my budget and just when I thought a car wasnt in my near future. Paul called me and told me he has the car i asked for in my range. He was wonderful and I would recommend Paul and the Checkered Flag Honda dealership to my family and friends!!! I will be buying my future cars from Paul going forward. I cant say enough nice things about Paul, he made me feel like family. This is a top rated and first class car dealership!!! Juanita Cain Virginia More
by Shizui40
Employees Worked With
Paul Sudo
April 07, 2013
We researched cars for two months and everything pointed to Honda - reliability, safety, comfort and cost. The clincher was a recent review by Consumer Reports on the Civic - we had been looking seriously a to Honda - reliability, safety, comfort and cost. The clincher was a recent review by Consumer Reports on the Civic - we had been looking seriously at the Accord. The CR article also stated the approximate costs of the Civic along with all the improvements made to the Civic over the previous year's model. We contacted three dealerships by email asking for best prices - we live on the Outer Banks with the nearest Honda dealership approximately 60 miles away so we wanted to eliminate as much travel time possible. Checkered Flag offered the best price for the Civic and told us all other costs involved. We took the trip to Norfolk - around 90 miles. We were ready to purchase the car if all costs quoted remained the same. We were greeted at the door by Al Flores and introduced to the Sales Manager Chad Frick. We were pleasantly surprised that all terms of the sale remained as quoted, there was no attempt to upsell or change what had been discussed by email. We were presented with the papers and an offer for our car as a trade-in that was quite generous. We signed and headed home from Checkered Flag impressed by the integrity and professionalism of everyone we met there. This was the best car-buying experience we have encountered in over 40 years of buying cars. More
by fishhookobx721
Employees Worked With
Al Flores
April 05, 2013
Customer service is great. If you have a question whenever you leave the question has been answered to the fullest and to your understanding. Every sales person has a smile and willing to help or an whenever you leave the question has been answered to the fullest and to your understanding. Every sales person has a smile and willing to help or answer a question even if you are not there to see that particular one,. Have always had a great repoire with Dennis Anderson and have found him to be understanding with what I am looking for. More
by Bornquiche
Employees Worked With
Dennis Anderson
April 04, 2013
My husband and I shopped around looking for a good deal and to not exceed our budget. Sadly, the first few dealerships were unprofessional and would basically laugh at us because our budget was unrealisti and to not exceed our budget. Sadly, the first few dealerships were unprofessional and would basically laugh at us because our budget was unrealistic in their eyes with the 2 types of cars we were looking for. They just seemed very greedy. We almost felt it was impossible until we went to Checkered Flag Honda! We were instantly greeted with smiling faces and I just felt really good vibes from everyone. Carl was great and the GM, Mr. Robert Chen, was amazing!!!! For once I felt like we were customers that he really wanted to help and take care of. No dealership put in nearly a quarter of the effort Mr. Chen did for us...not only did he crunch numbers with all of our bills, but was able to be put us in a better financial situation with the purchase of 2 new vehicles. I was speechless and honestly did not believe him until i sat down in another room to crunch the numbers myself. He made our budget possible! Basically he was a magician! I couldn't contain myself to tell everyone to come to Checkered Flag Honda for their next vehicle! For once I felt comfortable leaving car dealership knowing that I made a 100% right decision going to Checkered Flag Honda! We love our new CR-V and civic! Lifetime customers! :D More
by mestizaswmr3
Employees Worked With
Robert Chen and Carl
April 01, 2013
Carl and all the staff made making our new Honda purchase as easy as possible. All car dealers could learn from the way they operate. Even though it was late in the day, our car was cleaned and ready, and as easy as possible. All car dealers could learn from the way they operate. Even though it was late in the day, our car was cleaned and ready, and the paperwork was done in record time. This was our second purchase here, but probably won't be our last. Kudos to one and all. More
by gwebster
Employees Worked With
Carl Dyson
