Checkered Flag Honda
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,117 reviews
This is where you want to buy your next car! I went to Checkered Flag last week to look at the new Honda Civic. I wasn't intending to purhase that day and I didn't have to! Larry sent me home I went to Checkered Flag last week to look at the new Honda Civic. I wasn't intending to purhase that day and I didn't have to! Larry sent me home in the car for the day so that I could get a feel for it and see if I liked it. There was no pressure to buy the car but when I returned with the car I was getting such a great deal that my mind was made up. Larry listened to my needs and concerns and hooked me up with the car and all of the additional things that I was looking for. This was my first new car ever and Larry made it simple for me. I was nervous at first but walking out with the car I was confident that I made the right decision and got the best price. This is where you want to buy your next car. More
Amazing! I looked around town for a cheap car, something to get me from A to B, and I go to Checkered Flag Honda by recommendation, I regret having wasted my t I looked around town for a cheap car, something to get me from A to B, and I go to Checkered Flag Honda by recommendation, I regret having wasted my time looking anywhere else. I walk in and 3 hours later I'm driving off the lot with a brand spanking new 2106 Honda Civic EX for almost the exact amount I was going to spend on an old beater. Larry made it possible to get the perfect car, both for my needs and to have fun with. Sammy at Finances helped crunch the numbers to make the deal work, and thanks to the Fast Simple Smart process, everything was stress free. I kicked back and drank the best hot chocolate while these guys did what they do best. Super satisfied, every person I hear that wants to buy a car I send without a doubt to Larry and rest assured that he will bend backwards for them like he did for me. More
Great place Bought a new car from there and it was great experience. Please go there and ask for Amy, she was very helpful. Overall it was a pleasure to do busine Bought a new car from there and it was great experience. Please go there and ask for Amy, she was very helpful. Overall it was a pleasure to do business with them. More
Actually tested their stated 3 Day Return Policy Larry Brown and Checkered Flag Honda were outstanding during every step of the buying process. Checkered Flag uses an aggressive upfront, bottom-li Larry Brown and Checkered Flag Honda were outstanding during every step of the buying process. Checkered Flag uses an aggressive upfront, bottom-line pricing model that matches or beats prices of buying services (I checked!) prices most of the time. And there is no games with Checkered Flag. There is no bait and switch (unlike Truecar). Their bottom-line price is right on the website (unlike Costco) and if it is not, call them and they will get you the price straight away without a bunch of questions. Because of this, I would feel comfortable sending people to buy cars there that are not good at negotiating because there is basically no negotiation until the financing stage. There is almost no chance to get ripped off. You just find a car you like and if their price works for you, just buy it! It saves you time and there is no literally no pressure concerning price, when or what to buy. Also, they encourage you to do overnight test drives (highly recommended!) and have no problem with you registering your vehicle out of state (military). I initially bought a 2016 Civic EX with Sensing from Larry and Checkered Flag in Jan 2016. The car was a lot of fun, but on the third day I finally noticed I had trouble getting comfortable while driving. After a bit of research, I realized that there is no law that allows a buyer to return a car within 3 days of purchase. I started to really stress out, but after a couple texts to Larry, he just told me to bring it back to the dealership that night (Checkered Flag policy is 3 days/~300 miles limit/does not apply for dealer exchanges). I promptly returned the vehicle. I was so embarrassed and definitely thought they would not be happy with me, but Larry and the rest of the staff were incredibly nice about it. I signed a couple documents and I was out of the office in less than 30 minutes and he even had the lot attendant, Marquis, give me a ride home! How is that for service?! After realizing I was used to driving a truck (Dodge Dakota) and an exhaustive research and test drives of most of the trucks and 3-row crossovers on the market (with a lot more attention paid to the drivers seat!), I finally decided the 2016 Honda Pilot was the vehicle for me. Larry was able to get a Silver EXL that I wanted in a dealer exchange. After only a week of owning it, I absolutely love it. It feels so luxurious and roomy, yet still fun to drive. Although in the city MPGs has not been quite up to estimates (I think that is due to limited sample size), on my first road trip, I was blown away that I got 2 mpg better than the sticker on the highway (29.0 was actual mpg calculated by dividing trip miles by gallons at the pump, computer said 30.5 mpg for the trip) with 2wd version. Larry, no worries, I will not be bringing this one back! ;) If you look up cool, low pressure salesman in Websters, you will see a picture of Larry Brown. When I first met him, he let me take cars right off the lot on test drives by myself without signing anything. I think he is so successful because he really acts as your advocate before, during and after the purchase. He is honest and will tell you the truth, which means sometimes he will tell you not to buy a car because he does not think it is a good fit. He really wants you to find the right car, not just a quick sale. He lets you go at your pace and does not rush anything. He provides follow up service even after the purchase...believe me...I know! He met me on his day off to help with a bluetooth issue with the Civic before I returned it. Another cool thing is that if you want something other than a Honda, Larry can help you out with other brands if they are within the Checkered Flag family (Toyota and Hyundai to name a few). He will meet you at the other Checkered Flag Dealer and help you pick out another vehicle so you can deal with the same rep. I was even able to do back to back test drives of different brands and side by side comparisons (Honda Pilot/Toyota Highlander)! When Larry was out of the office, Amy Smith provided excellent information and service. I would not hesitate to recommend her as well. More
ASK for AMY! We went to Checkered Flag Honda, Norfolk after researching via internet. We were helped by Amy Smith who was very pleasant and able to answer our que We went to Checkered Flag Honda, Norfolk after researching via internet. We were helped by Amy Smith who was very pleasant and able to answer our questions. We drove home with a Pre-owned CRV. She also gave us her direct line which was very helpful, since I called her to help me contact Finance Dept for an extended warranty. We wanted to get an owner's manual. She emailed one to us. Thank you Amy for your help. We really like our vehicle. --We had long wait with Finance Dept in person & through phone More
Amazing Experience bought 2016 Honda Accord best buy ever!!!!!!!!!! Friendly staff, great time working with Josh explained everything upfront. Thanks alot Josh you are a bought 2016 Honda Accord best buy ever!!!!!!!!!! Friendly staff, great time working with Josh explained everything upfront. Thanks alot Josh you are awesome!!!!!!! More
Superb service I came to this dealership looking to trade my old Pilot to a new one and the help and service I received was amazing. I was able to get my new car wit I came to this dealership looking to trade my old Pilot to a new one and the help and service I received was amazing. I was able to get my new car without any issues and the employee was more than helpful to answer any questions I had. More
5+ Star Service I purchased my new 2015 Honda Accord from Larry Brown, Larry used Checkered Flag's Fast Simple Smart Process. 100% Satisfied. Will refer everyone I I purchased my new 2015 Honda Accord from Larry Brown, Larry used Checkered Flag's Fast Simple Smart Process. 100% Satisfied. Will refer everyone I know who is looking for a car to Larry More
Great Car Buying Experience! Checkered had straight forward pricing. The best prices in Virginia Beach. Easy and hassle free car buying experience. And Carl, the salesman, was ve Checkered had straight forward pricing. The best prices in Virginia Beach. Easy and hassle free car buying experience. And Carl, the salesman, was very professional and friendly. More
Load off my shoulders Brendan Powell was such a great help and upfront from the start that it took a lot of the buying stress out of the equation! I'm already planning on c Brendan Powell was such a great help and upfront from the start that it took a lot of the buying stress out of the equation! I'm already planning on continuing my future dealings with him and Checkered Flag as long as possible. More