Checkered Flag Honda
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Service I recently took my boyfriends car who we bought from Larry brown. The service tech was a little confused about the cost of our service and Larry came I recently took my boyfriends car who we bought from Larry brown. The service tech was a little confused about the cost of our service and Larry came by and asked if I was doing ok and he heard about the confusion and solved the problem for me in the blink of an eye. I walked out a very happy customer because of Larry Brown and their great service department! More
Brendan is the man!!! I bought a new 2015 Honda Civic from Checkered Flag Honda back in May 2015, almost a year ago. Brendan Powell was my sales person, and he did an amazi I bought a new 2015 Honda Civic from Checkered Flag Honda back in May 2015, almost a year ago. Brendan Powell was my sales person, and he did an amazing job. I still remember his great service! I loved their Simple Smart Fast program, it was exactly what they advertised. It was a painless experience, and I left knowing that I got a good deal. Brendan always replied to my e-mails very quickly, and gave me all the information I asked for. All the other dealerships I contacted would pull the usual stunt where they say we've got a great special on the car you want, just come on down to the dealership and we can talk about it". Brendan was the only person to actually answer the questions and provide the numbers I asked for. He was very friendly during the test drive, and he certainly knew his products well. I came back for my free state inspection a year later, and Brendan still recognized me and said hello and asked about how the car was treating me. I'm impressed that he remembered me after all that time, but it shows that he is great with the customer service. I'm impressed with Checkered Flag that he was still there after at least a year, and not moved on to another job somewhere else - employee retention is certainly a good sign! I'm always nervous about buying cars, and I'm usually skeptical about fake online reviews, but take it from me, these guys are the read deal! Overall, I was very happy with my experience at Checkered Flag, and I would be happy to buy from them again and refer others to them. Thanks for the great service Brendan, you the man! -Matt More
Wonderful experience I purchased a new car from Mr. Charles Hall recently. The experience was painless, no hassle, no pressure. All my concerns were addressed and questi I purchased a new car from Mr. Charles Hall recently. The experience was painless, no hassle, no pressure. All my concerns were addressed and questions answered. I was in search of a reliable, safe vehicle for my wife and that is exactly what I purchased. Mr. Hall was knowledgeable and helpful. I am completely satisfied with my 2016 Honda Accord. More
Recall for Honda Odyssey 11-14 We made an appointment, but come to the place and had to wait a long time to even get someone to asked what we're hear for. When someone finally came, We made an appointment, but come to the place and had to wait a long time to even get someone to asked what we're hear for. When someone finally came, she was very rude and wouldn't answer my questions. They said they ordered the parts already and told to make an appointment to come and get the part installed. However, when we came at appointment time, they said to wait and come back 2-3 days for them to order the parts. Terrible service. More
Carl Dyson made my Buying experience fantastic! I was very impressed with Carl Dyson when I was in for service on my Accord in Jan 2016. When I decided to trade in my Accord for a new one, I knew I I was very impressed with Carl Dyson when I was in for service on my Accord in Jan 2016. When I decided to trade in my Accord for a new one, I knew I wanted to work with Carl. I went to the dealership and asked for him, and I was not disappointed. Being in Real Estate sales myself, I can appreciate a salesman with knowledge of his product, clean cut, personable and straight forward. We bought a new Accord, and Carl has been extremely kind with his time and expertise getting the paperwork competed, and even more so explaining the workings of all the electronics and systems of the new Honda. Thank you Carl! More
Stress less car buying Carl Dyson was very knowledgeable, friendly and extremely helpful which made our car purchase an easy one. Thank you, Carl. Go see Carl for your next Carl Dyson was very knowledgeable, friendly and extremely helpful which made our car purchase an easy one. Thank you, Carl. Go see Carl for your next car buying experience. You won't be disappointed. More
Great Experience! I had an amazing experience working with Brenden. He made buying my first car as easy as possible. He was very helpful and accommodating to what I was I had an amazing experience working with Brenden. He made buying my first car as easy as possible. He was very helpful and accommodating to what I was looking for. I couldn't be more happy with my new Honda Fit. I will definitely be coming back whenever I need to make a new purchase! Thank you Brenden!! More
Nathan Santiaguel super sales guy. Nathan was very friendly and help us get what we wanted. Everything was quick and easy. No problems whatsoever. Come check them out! You will not be d Nathan was very friendly and help us get what we wanted. Everything was quick and easy. No problems whatsoever. Come check them out! You will not be disappointed! More
Best Car Buying Experience to Date For the first time in my car buying experience, I dealt with someone that I had been referred to online, which was Brendan. I was apprehensive at fir For the first time in my car buying experience, I dealt with someone that I had been referred to online, which was Brendan. I was apprehensive at first because many years ago I had a bad experience with Checkered Flag, but I had heard through friends that things had changed and boy have they! I cannot express how pleased I am not only with my new vehicle but with the ease and comfort the purchasing process was thanks to Brendan. Brendan's knowledge of not only the purchasing process but the vehicle itself was superb. As a matter of fact, everyone that I dealt with was extremely helpful and courteous. I will most definitely recommend Checkered Flag and Brendan to all of my friends and coworkers. More
I'm a new mom! I drove home my new baby last night, a 2016 CRV SE, and I couldn't be happier! I traded in a 2004 Honda Odyssey and they gave me a fair trade in price I drove home my new baby last night, a 2016 CRV SE, and I couldn't be happier! I traded in a 2004 Honda Odyssey and they gave me a fair trade in price for it. Our salesman was Nathan Santiaguel and he was great! He talked us through everything, showed us all the ins and outs and was able to find me exactly what I wanted. He was thorough and bent over backwards for us. Our finance guy, DJ, explained everything and we were able to get the low interest rate. I would also like to mention Paul, the gentleman who gave us the trade in offer. He was more than fair and we were able to upgrade our choice of vehicle. This is the third vehicle we have purchased from Checkerd Flag and our experiences have always been great! We are definitely sold on your dealership (my brother has also purchased 2 vehicles there) and will be customers for life! Thank you Nathan for being a GREAT salesman!!! More