Checkered Flag Honda
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Buying my first car with Laura Vaughn I sat down with Laura Vaughn to buy my first car. She was honest and if she didn't know the answer made sure she found out as soon as possible. Buying I sat down with Laura Vaughn to buy my first car. She was honest and if she didn't know the answer made sure she found out as soon as possible. Buying my first car was a breeze with Laura. More
BEST CAR EXPERIENCE EVER First I want to say I'm not someone who writes reviews, I usually leave that to my wife. But this is one review I had to write myself and express the First I want to say I'm not someone who writes reviews, I usually leave that to my wife. But this is one review I had to write myself and express the exceptional, outstanding service that I received from Chad and Sherri at Checkered Flag Honda.I recently bought a new 2016 Honda Accord Sport Sedan and the experience was incredible. Chad greeted my wife and I upon arrival and we immediately established a great rapport. Chad's professional, personable and knowledgable persona set the tone for the entire process. Sherri and Chad stayed past the hours of operation to assist my wife and I, to ensure that we were happy with our decision.They were upfront and honest about everything and went out of their way to make sure all of our needs were met. These professionals have set the bar high for all of the dealers in Hampton Roads and personally I have been to several dealers in the Hampton Roads area in the last two weeks and from my point of view Checkered Flag Honda is untouchable. If you are shopping for a new vehicle, then I would strongly recommend you visit these guys. Even if they don't have the car on their lot, they will do everything they can to get it delivered for you. 5 STARS are not enough for these guys they deserve TEN STARS !!!! More
Low Pressure On my first visit to Checkered Flag Honda, I was greeted by Laura Vaughn. I was car shopping for the first time in nearly 11 years and was not sure w On my first visit to Checkered Flag Honda, I was greeted by Laura Vaughn. I was car shopping for the first time in nearly 11 years and was not sure what type of vehicle I wanted. Laura patiently answered all my questions and showed me several vehicles and explained the features of each. She explained CF's fast, simple, smart pricing and the benefits that come with a CF purchase. I was thoroughly impressed with Laura and the CF experience. I felt no pressure at any time. While I eventually ended up finding my new vehicle somewhere else, I would highly recommend this dealership and Laura to anyone looking for a low-pressure and straightforward car buying experience. More
Amazing Service Where do I even start, I was in need of a car in a short period of time. I had no idea how I was going to get it done, but I talk to Larry Brown and h Where do I even start, I was in need of a car in a short period of time. I had no idea how I was going to get it done, but I talk to Larry Brown and he made everything happen for me! He went above and beyond for me and made sure that it was the best service EVER! Everything wa fast and simple! I had never bought a brand new car and he made sure I got the best deal in the WORLD! Gosh I am so thankful for everyone at the dealership. Checkered Flag is by far the BEST dealership! More
Worth the 3 hour trip from NC! A few weeks ago we took a day trip, from the Raleigh NC area to buy a 2015 certified pre-owned Civic from Checkered Flag Honda, 197 miles away. Why? A few weeks ago we took a day trip, from the Raleigh NC area to buy a 2015 certified pre-owned Civic from Checkered Flag Honda, 197 miles away. Why? The day before, we drove a 2014 Civic at a local Carmax. We loved the car but we weren't sure about the deal we would be getting. We came home and did a 200 mile search on the internet to see what else was available. We found a 2015 at Checkered Flag that had 12,000 fewer miles, was $900 less, AND it was a certified pre-owned! We read all the great reviews and Larry Brown's name kept getting mentioned, over and over. The next day, I called as soon as the dealership opened to check to see if the car was still available before making the trip, and Larry Brown answered the phone. He said he was scheduled to be off, but come in to work a few hours. It felt like it was meant to be! I have good credit, but life circumstances have resulted in a high debt-to-income ratio, so I mentioned that I wasn't sure I would be able to get a loan. Larry took basic information from me and called back very quickly saying we could work it out. We jumped in our car and headed to Va. From start to finish we had a good experience in regards to everything that was under the Checkered Flag's staff's control. Carl Dyson greeted us as soon as we entered the showroom. We told him we were there to see Larry and he assisted by letting Larry know we were there and telling us where we could wait. Larry was genuine and accommodating through the entire process, start to finish, as was Chad Frick who spent time with us as well. We were there on an unusually busy Sunday, and a couple of customers were ahead of us waiting to work with Financial Manager Samuel Custodio even by 6:00, when the dealership closed. Larry and Chad stayed with us and maintained the best attitudes, in spite of the circumstances. We finally met with Samuel, who also still was smiling, personable and took the time to fully explain our various options in spite of it being three hours past closing by the time he was working with us. I also felt Samuel was honest about the various service/maintenance options available to us and which ones would be most suited to us/our needs. In summary, the "Fast" part was not so applicable for us but, again, this was outside of the staff's control. The "Simple" and "Smart" definitely applied! I am a single woman who was buying this car with my teen aged daughter. I never felt like I was being misled or taken advantage of during any part of the process, start to finish. I would definitely recommend this dealership based on their better value and customer service. I would not hesitate to make another 3 hour road trip to buy another Honda from Checkered Flag! More
Excellent service! My life came to a halt when my cavalier died 2 weeks ago. I needed a car and I needed it fast. I contacted Larry Brown and asked if there was any way My life came to a halt when my cavalier died 2 weeks ago. I needed a car and I needed it fast. I contacted Larry Brown and asked if there was any way he could help me get a new car. Let me say with my credit I didn't think any dealership would touch me! Larry had me feel out most of my information online and fax over some essentials. He had an answer for me in less than hour. I was approved for a 2017 Hyundai Elantra. I never thought miracles came true, but it did for me that day. It was such a FAST SIMPLE AND SMART process!!! I spent if that an hour in the dealership. It was truly the greatest experience I've ever had. See LARRY BROWN!! More
great service larry was very professional and informative.I was so happy not to have to spend hours at a dealership to purchase a car.The experience was great. I wo larry was very professional and informative.I was so happy not to have to spend hours at a dealership to purchase a car.The experience was great. I would recommend Larry and Checkered flag to everyone I know. Thanks, Larry More
Had an ASTONISHING experience! My family and I were greeted by Laura Vaughn, Laura was very friendly, and treated us like we were her family, she actually took time to get to know u My family and I were greeted by Laura Vaughn, Laura was very friendly, and treated us like we were her family, she actually took time to get to know us and what we needed and in no time we were in a 2015 Honda CRV driving home and WE LOVE IT, it fits my family needs perfectly! Laura Vaughn made our experience so amazing I will definitely be recommending her to everyone I know and when I'm ready for another vehicle I'll definitely be going to her again!!! More
Great Car Buying Experience Just wanted to thank Carl Dyson for the ease of buying from Checkered Flag. His patience and product knowledge are definitely five star! We are ve Just wanted to thank Carl Dyson for the ease of buying from Checkered Flag. His patience and product knowledge are definitely five star! We are very pleased with our 2016 CR-V purchase and would recommend Carl at Checkered Flag to anyone considering a Honda in the near future! Mary & Michael M More
Fantastic!! My husband and I walked in to this dealership expecting to buy one car, but after talking with Mike, we realized we both wanted new cars. The process My husband and I walked in to this dealership expecting to buy one car, but after talking with Mike, we realized we both wanted new cars. The process was simple and smooth!! Mike really knew his Hondas and helped me to pick out the perfect car!! Thanks so much, my husband and I are both extremely happy! More