Checkered Flag Honda
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Nate D. Allen... salesman of the year!!! My husband and I were looking to replace our 14 year old, two door hatchback for a more reliable and safer vehicle now that we are parents. Our bigges My husband and I were looking to replace our 14 year old, two door hatchback for a more reliable and safer vehicle now that we are parents. Our biggest challenge was securing financing because our credit is not the best. Nate D. Allen went beyond the call of duty and reworked various scenarios so that we could get financing on a newer vehicle with low mileage. As a disabled Army combat veteran, I found comfort in having Nate help us so enthusiastically especially after learning that his is also a veteran. We initially were disappointed when the vehicle we wanted was out of our range but the vehicle he found for us was a year newer, with 30,000 less miles AND a certified preowned vehicle. While we waited for our paperwork to finalize, he kept our toddler actively engaged and smiling. Nate was definitely a blessing to our family that we will never forget. We are now Checkered Flag customers for life. We will not hesitate to send our friends straight to Nate. More
Brendan Powell RULES Thank you, Brendan, for all your hard work. You made buying a car so much fun and so fast! I appreciate your sense of urgency, you're truly the best! Thank you, Brendan, for all your hard work. You made buying a car so much fun and so fast! I appreciate your sense of urgency, you're truly the best! More
Nate D. Allen was AWESOME!!! I visited Honda Checkered flag to take a look at the new Honda Fit. The floor was busy but Nate D. Allen saw me taking a look around and introduced hi I visited Honda Checkered flag to take a look at the new Honda Fit. The floor was busy but Nate D. Allen saw me taking a look around and introduced himself. He sat down with me and laid out the unique features of the Checkered Flag dealership. He explained that Checkered Flag salesmen do not get commission for sales and have a competitive, upfront price for each vehicle. He was very friendly and knowledgeable about all of the Honda models, but also a number of vehicles from other manufacturers. After driving around the Honda Fit I mentioned that I was also going to go to a Hyundai dealer to check out the new Ioniq. He offered to go over to the Hyundai dealer with me so I could compare the two vehicles side-by-side. I ended up going with the Hyundai Ioniq. I was extremely impressed with his professional and friendly demeanor. He worked to ensure I got the best vehicle for me and made sure I got all of the corporate Hyundai incentives. As an active duty military member it was awesome working with a Navy veteran who kept my best interest at heart and made great use of my time. I would highly recommend anyone looking for a new vehicle to work with Nate at Checkered Flag! More
Great Purchase experience This was a great purchase experience. Before going there I saw all of the 5-star rating and thought they couldn't all be 5-stars. They CAN be. Krist This was a great purchase experience. Before going there I saw all of the 5-star rating and thought they couldn't all be 5-stars. They CAN be. Kristen was great, the trade-in experience was great, their pricing policy is great. Go to thei dealership - ask for Kristen. More
Recent Purchase Excellent experience. Nate went above and beyond to help us buy our Honda Odyssey! Very smooth process. He communicated with us very well throughou Excellent experience. Nate went above and beyond to help us buy our Honda Odyssey! Very smooth process. He communicated with us very well throughout the process. More
A cut above the rest I have worked in the customer service field for over 25 years and i am still actively working It wasn't until this past weekend, weekend of nov. 4 I have worked in the customer service field for over 25 years and i am still actively working It wasn't until this past weekend, weekend of nov. 4 -5 2017 , that I came face to face with what I would claasify as customer service above excellent, customer service a cut above all the rest and at a level that few in the customer service field have ever achieved. Nate D. Allen is one of those few that have achieved this level of excellence. Nate D. Allen possesses all the qualities one would expect a customer service person to possess and he possess them at a level few have reach. While I give Nate D. Allen a 10 star review it is not possible to numerical quantify the high level of professionalism he possess and skillfully utilizies My wife and I were extremely impressed with Nate D. Allen and would not hestiate to recommend him to anyone who is looking for a similar experience. More
Great Experience After purchasing a Honda Civic coupe here at checkered flag about a year ago, I was nothing but excited to come back and purchase a new one after I ha After purchasing a Honda Civic coupe here at checkered flag about a year ago, I was nothing but excited to come back and purchase a new one after I had unfortunately gotten into an accident. Just like my first go around the customer service was outstanding. Michael Evans was nothing but accommodating! With his upbeat, friendly personality and his professional product knowledge, Michael was able to answer all of the questions we had. He 100% made my buying experience enjoyable. Checkered flag will stay my number one choice. Happy to be in my new 2017 Honda Civic EX-L. More
Chris Berger Did An Excellent Job! As soon as we walked through the door we knew that we were in great hands. Chris Berger greeted us and was warm and welcoming! Since we already knew As soon as we walked through the door we knew that we were in great hands. Chris Berger greeted us and was warm and welcoming! Since we already knew what car we wanted Chris went straight to the computer pulled it up and before we knew it we were test driving my boyfriend's now NEW CIVIC. Not only did Chris drive us around but he also gave us a run down of the Certified Honda, making sure to explain all the new gadgets and tools. We couldn't asked for anyone better to confirm that this was the car for us. When we went in he never once complained or made us feel like we were asking the wrong or too many questions. Not only did he explain the company but also why they are different, not that we needed an explanation. From the beginning we were never haggled or pushed to buy a more expensive car. With not the best credit in the world, a car dealership can be a stressful place. This is not the case when working with Checkered Flag Honda in Norfolk, NOT THE CASE when working with Chris and his financial manager. They did and Amazing Job and did everything possible for us. THEY EVEN SUGGESTED OUR NEW CAR INSURANCE PROVIDER, who does that? And might I add it is way cheaper then we were paying before. Chris made sure we were totally satisfied with our dealer warranty, extended warranty, our bumper to bumper care and our GAP INSURANCE with no additional costs. You can't get any better then people who know what they can offer and do NOT have a problem giving their customers the very best! THANKS SO MUCH! If you're in the market for a vehicle, check with Chris first because they are certified to sell many different automobiles not just Honda! You won't be sorry! Brittnay Collins & Dennis Figueroa More
Great customer service I didn't end up buying, but the customer service Nate provided me was great! He recognized I wanted to get in and out with the information I desired, I didn't end up buying, but the customer service Nate provided me was great! He recognized I wanted to get in and out with the information I desired, and delivered. I also appreciated his follow up--not pushy, just helpful. More
Navy Nate did an awesome job!! Nate D. Allen was great and not pushy. He was very informative and knew exactly what he was talking about when we went out to the car. He took the tim Nate D. Allen was great and not pushy. He was very informative and knew exactly what he was talking about when we went out to the car. He took the time to listen to my wife and didn’t put all the attention on me. We have a little one and noticed how great he was with kids, and our 11 month old absolutely loved Nate and was laughing at him the whole time even though he usually is mean-mugging everyone. We are so happy with our beautiful new Civic Touring and will be recommending Nate to everyone we know!! Thanks Nate!! More