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Checkered Flag Honda
Norfolk, VA
1,117 Reviews
Welcome to Checkered Flag Honda, where you can browse our entire inventory of new Honda vehicles and used cars at our Norfolk dealership. Drive to Norfolk to test drive a vehicle, speak to one of our experts, or discuss financing options. You can also call us at 866-490-FLAG. Checkered Flag Honda has served thousands of customers find a Honda in the Virginia Beach area. Our large selection ensures that we have a vehicle for everyone, no matter what it is you're looking for. Imagine driving a stylish and sporty Honda in the Virginia Beach area by this afternoon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,117 reviews
June 05, 2009
After twelve years, I decided it was time to replace my '98 CRV with a new one (a 2009 Ex-L with Navigation System). I knew what features I wanted and shopped at all three local Honda dealerships. Vernon w '98 CRV with a new one (a 2009 Ex-L with Navigation System). I knew what features I wanted and shopped at all three local Honda dealerships. Vernon was by far the most helpful, kind, knowledgeable and willing to negotiate of all of the salespeople with whom we spoke. He was willing to go out of his way to help us find the perfect car and didn't pressure us to take a different style or color (that he had on the lot) or try to over charge us in any way. Once the car arrived, he made the purchasing process easy. He was extremely willing, able and helpful in teaching me to use the new components (the navigation and music system in particular) and had gone through all of the manuals for the car and highlighted and dog-eared the most relevant pages so the information would be easily accessible. I would highly recommend him and Checker Flag Honda to anyone. More
by rmandelberg
Employees Worked With
Vernon M. Belford
June 04, 2009
Ray was fantastic, as was his manager, Mike. Ray was really friendly, & after intending to spend the whole day hopping around looking at used cars (Checkered Flag Honda was my first stop), Mike ended up really friendly, & after intending to spend the whole day hopping around looking at used cars (Checkered Flag Honda was my first stop), Mike ended up giving me a deal I couldn't pass up on the VW Golf I went there to look at in the first place (& fell in love with). A few hours after I arrived home with my Golf, Ray called to tell me they found a better APR with my bank. Excellent customer service! I definitely recommend them! More
by charmrock
Employees Worked With
Ray Brown
May 28, 2009
We really enjoyed the no haggle pricing that your dealership offered and felt that the team members had our best interest at heart. I did find a lower price online for a lease of the same vehicle but dealership offered and felt that the team members had our best interest at heart. I did find a lower price online for a lease of the same vehicle but know that pricing varies from state to state and dealership. I would definitely recommend this dealership to my friends and family members and am happy with the overall experience. I plan to continue purchasing my Hondas at Checkered Flag in Va Beach but will do more research on prices the next time I come. Thanks for a great experience! More
by bythebayov
Employees Worked With
Eugene smith Robert Chen
May 26, 2009
Vernon was extremely helpful. This was my first automobile purchase and he made the process very simple. He answered all of my questions and preempted many of them. I would recommend Vernon (and Ch automobile purchase and he made the process very simple. He answered all of my questions and preempted many of them. I would recommend Vernon (and Checkered Flag Honda) to anyone looking to buy an automobile. More
by sbockert
Employees Worked With
Vernon Belford
May 25, 2009
I did have some problems at the Dealership but none of them were Dennis's fault. He did work with me on the price due to my poor credit and he talked to the finance manager to get a lower price overall. them were Dennis's fault. He did work with me on the price due to my poor credit and he talked to the finance manager to get a lower price overall. The problems I had were that I had send them the documents in the morning that had all the pay, contact, and residence information them and they had not done anything with it when I got to the dealership for my appointment. So we had to start from scratch in filling out paperwork that could have already been done. The biggest issue that I had was that after the Finance manager and I had agreed on a final monthly payment he had me go to the girl that does all the paperwork and she tried to add the gap insurance and another warranty to the 2008 honda that still had a warranty. I had to argue with her a little bit and it pretty much irritated me. I was getting the impression that they were not going to stick to the deal that we had agreed to and so I threatened to walk out and then she backed off. I know everyone is trying to make some money, but once a deal is made that is it. She basically said it was the finance manager's fault or that he couldn't tell me about the other stuff. I didn't by that at all. I do think that even though my credit could be better they could have given me a better interest rate. I guess it was a good compromise overall, but they were pushing pretty hard. My insurance company USAA said they would refinance it for me and get me a better deal. As far as salesmen go, I would go back to see Dennis anytime. He did a great. And after the sale, one of the other salesman that were not busy helped me figure out how the Element seats worked. I do look forward to seeing the guys down there again. More
by virtualeffect
Employees Worked With
Dennis Anderson
May 03, 2009
mr.john and his team was very helpfull in purchasing our new car this is my 2 nd car from mr.john haal .he is allways friendly and very helpfull in selecting vehicle. he is definetly an asset to your compan new car this is my 2 nd car from mr.john haal .he is allways friendly and very helpfull in selecting vehicle. he is definetly an asset to your company.i would recomend friends to sgop with john hall More
by ravi shivaji
Employees Worked With
mr john magoo hall
April 16, 2009
Ben was an excellent salesperson. He was extremely responsive to our needs and worked closely with us to assure that we were able to obtain the vehicle we desired. Overall this was one of the most po responsive to our needs and worked closely with us to assure that we were able to obtain the vehicle we desired. Overall this was one of the most positive auto purchase experience I have had in the twenty plus years I have been purchasing cars. Thank you. More
by ghafer
Employees Worked With
Ben Mung'aithi
April 15, 2009
The Checkered Flag members were as nice as they could be. They were patient, not pushy and extremely helpful. They even cheerfully matched a competitor's price in an effort to "earn my business"; that was im They were patient, not pushy and extremely helpful. They even cheerfully matched a competitor's price in an effort to "earn my business"; that was impressive! I am happy that I bought the car there and would recommend the dealership again. More
by canninos
Employees Worked With
Carl Dyson, Robert Chen, Christian Hearns
April 13, 2009
Internet sales are great. We pre-negotiated the vehicle, came in, drove it, and bought it. No haggling - everyone happy. The Internet sales staff was awesome and then the team we met at the dealership was came in, drove it, and bought it. No haggling - everyone happy. The Internet sales staff was awesome and then the team we met at the dealership was awesome too! KUDOS to the people at Checkered Flag Honda! More
by tthornes
Employees Worked With
Bejamin Mungaithi, Dionne Cunningham, Chad Frick, Aryq Rogers
April 12, 2009
This dealership was FANTASTIC! After stopping by other dealerships, Checkered Flag really worked with me to make me happy with what I wanted. They were awesome! I explained to them the car I was looking dealerships, Checkered Flag really worked with me to make me happy with what I wanted. They were awesome! I explained to them the car I was looking for, and even though the dealership was about to close for the night, they still got the car out for me and negotiated a fantastic deal for me. I'm very happy. More
by jankorz
Employees Worked With
Carl Dyson
