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Checkered Flag Honda
Norfolk, VA
1,117 Reviews
Welcome to Checkered Flag Honda, where you can browse our entire inventory of new Honda vehicles and used cars at our Norfolk dealership. Drive to Norfolk to test drive a vehicle, speak to one of our experts, or discuss financing options. You can also call us at 866-490-FLAG. Checkered Flag Honda has served thousands of customers find a Honda in the Virginia Beach area. Our large selection ensures that we have a vehicle for everyone, no matter what it is you're looking for. Imagine driving a stylish and sporty Honda in the Virginia Beach area by this afternoon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,117 reviews
August 12, 2009
Nathaniel did a great job while assisting me in my purchase. Intially I came to do cash for clunkers. He was able to assist me to the fullest but however I was unable to qualify for this program. This purchase. Intially I came to do cash for clunkers. He was able to assist me to the fullest but however I was unable to qualify for this program. This didn't stop him from finding me the best possible next deal. More
by shiv08
Employees Worked With
Nathaniel Allen
August 11, 2009
Dennis was very polite and helpful from the minute we met him at the door. The atmosphere of all employees seemed great. Service was handled as we would expect and the quality of the vehicle was also as expe him at the door. The atmosphere of all employees seemed great. Service was handled as we would expect and the quality of the vehicle was also as expected. Experience was not without a few bumps but was handled well. I would and have recommended Checkered Flag to others. More
by mgbmga
Employees Worked With
Dennis Anderson Jr. & Chad Frick
August 10, 2009
Ben was patient with us and answered every question we had. He showed us numerous cars and when we finally settled on the car we were going to buy, he worked into the late hours of the night to help us had. He showed us numerous cars and when we finally settled on the car we were going to buy, he worked into the late hours of the night to help us get all the paperwork done. I believe the time we spent negotiating with him allowed us to reach a very reasonable price on the vehicle. More
by spencelr
Employees Worked With
Benjamin Mung'aithi
August 07, 2009
Eric was very informative, friendly and easy to work with...i have been in sales for 20 years and truly appreciate his effective skill level. I will be sure to pass this dealership and eric's name along with...i have been in sales for 20 years and truly appreciate his effective skill level. I will be sure to pass this dealership and eric's name along to family, friends and co-workers who are considering purchasing a Honda...Great job done by all. THX More
by MStrano
Employees Worked With
Eric Rogers
July 29, 2009
I gave the staff at Checkered Flag all "5s" because they made my car buying experience peaceful. The first dealership I visited played too many games leaving me feeling tired and uneasy. However, when I w made my car buying experience peaceful. The first dealership I visited played too many games leaving me feeling tired and uneasy. However, when I walked in Checkered Flag, I told Dennis what I was looking for and the price I was willing to pay. "No problem", he replied. And it was NO PROBLEM. Chad and I were able to come up with a price and financing WE BOTH agreed upon which immediately placed me in a state of contentment and ease. Aryq ensured that I was knowledgeable about the Navigation System and that I felt completely comfortable using it. The service team (David C)added the accessories to my car within a reasonable amount of time and handled the process very professionally. I am absolutely in love with my new car and I feel comfortable returning to Checkered Flag for service and recommending people to purchase a vehicle from them. Hopefully I have answered the "why" and these gentlemen can get the wonderful recognition that they deserve. More
by darlisa73
Employees Worked With
Dennis Anderson/Chad/Aryq Rogers
July 28, 2009
This was the second Honda dealership I visited and I was VERY happy about my purchase and the customer service provided!!! Ben was a joy to work with. He was very patient with me and took all the time I ne VERY happy about my purchase and the customer service provided!!! Ben was a joy to work with. He was very patient with me and took all the time I needed to ensure I understood the car and dealership services clearly. I will gladly recommend Checkerd Flag Honda to anyone - and Ben was just outstanding!!! Thank you for a very good experience. PS - I LOVE my Honda Accord!!!!! More
by stidhamj
Employees Worked With
Ben Mung'aithi
July 27, 2009
Ray Brown was recommended by my daughter who purchased a vehicle from him in mid July. He was friendly and helpful. He offered to have us drive every vehicle that we looked at and provided no pressure. W vehicle from him in mid July. He was friendly and helpful. He offered to have us drive every vehicle that we looked at and provided no pressure. We even went home to think about it and he was just as friendly when we left. Buying a car at Checkered Flag Honda was a great experience. Be sure to ask for Ray Brown. More
by jpetrone
Employees Worked With
Ray Brown
July 25, 2009
Great experience while perchasing my first car. The dealership was very hands off and let me do the test driving all my myself and the weren't constantly trying to haggle with me and try and make just dealership was very hands off and let me do the test driving all my myself and the weren't constantly trying to haggle with me and try and make just "another sale." They were all very knowledge able and I appreciate all the time and help that they gave to me. More
by walkj
Employees Worked With
Dennis Anderson
July 25, 2009
We went to purchase a civic. I work hard everyday for my money, and I expect to be treated with respect when I spend almost 18,000 dollars. They fumbled the process up from the start to the end. We worked w money, and I expect to be treated with respect when I spend almost 18,000 dollars. They fumbled the process up from the start to the end. We worked with Brandon the first day and it seemed to go well. Then we came back on Saturday and we felt that Chad was rushing us out of the showroom because he didnt have enough salesman to help us.Brandon was not working that day. My wife had called Chad prior to going in on Saturday an he said he would be able to help us. When we left Chad said he would call us on Monday to get a down payment, he never called because he went on vacation and didnt delegate this to anyone. My wife then called on Wednesday and spoke to Ryan to find out what was going on, Ryan said he could run the application but he was not able to finish the deal. We would have to talk to his boss Mike to finish the deal. At this point, we actually had someone who cared about us.We went in on Thursday to talk to Robert to get the deal done.By this point I had pretty much given up on the customer service I recieved from Checkered Flag. Robert was helpful in negotiating the price, but I seemed to be annoyed at all of the other duties Robert was doing while we were negotiating a price. If I am about to spend that much money I expect have undivided attention to the process. Maybe I am different than everyone else, but that is what I expect. We were promised that the car would be ready at 3:30pm on Friday. We went to pickup the car the next day after the paperwork was signed. We pulled onto the lot and the car was still wrapped in plastic. They had the car that morning and it had no even been touched. Brandon was suppose to make sure it had been detailed. My wife had to go back to the dealership to get the car detailed later that day. It is a waste of our time, for someone who couldnt insure that the car was ready when promised. More
by D1ggler
Employees Worked With
Robert Chen, Brandon Robbins,Mike, Ryan
July 20, 2009
Carl is a very helpful man he got me want i wanted in a timely manner. also he has great skills he knows what he is talking about when it comes to buying a car. in the amount of time spent with him getting timely manner. also he has great skills he knows what he is talking about when it comes to buying a car. in the amount of time spent with him getting my car i was always informed of what was going on and did not get left out of the loop. he also got me the financing that i need with payments that i can afforded. in saying if you are in the market for car may it be new or used please check out the great team at Checkered Flag Honda and ask for Carl Dyson. More
by krazykrun
Employees Worked With
Carl Dyson
