Checkered Flag Honda
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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In searching for a new Honda Oydessey I spent about a week visiting local dealerships and searching on-line for the best price. Through hours of market research and assistance provided by the USAA Buyin week visiting local dealerships and searching on-line for the best price. Through hours of market research and assistance provided by the USAA Buying Program I knew exactly what I wanted and what I was willing to pay for it. Of the four dealerships I visited and two others that I worked with over the phone Checkered Flag Honda was the only one capable of getting the price where I wanted it to be. Eugene Smith worked tirelessly to negotiate the best deal for the new vehicle and to get me top dollar for my trade. Once negotiations were through Checkered Flag Honda's selling process was very simple and quick. I was out the door in less than 30 minutes. Eugene had the new vehicle prepared and contacted my wife to arrange pick-up the following day. Picking up the new vehicle was also quick, a reflection of Eugene and Checkered Flag Honda's dedication to customer service. Based on this experience I highly recommend Checkered Flag Honda and Eugene Smith to anyone shopping for a new vehicle. More
Our experience with Checkered Flag in the purchase of our 2010 Honda Odyssey was 5-star all the way. This is a straightforward dealership with a no nonsense approach. Their customer service focus is excepti 2010 Honda Odyssey was 5-star all the way. This is a straightforward dealership with a no nonsense approach. Their customer service focus is exceptional. After a very bad previous experience with another local dealership we're delighted to find Checkered Flag. Our salesperson, Mr. Eric Rogers, was outstanding. He was extremely knowledgeable about the vehicle we were interested in and efficient in every aspect of completing the deal. These strengths, coupled with his entertaining personality and customer pleasing attitude, have made us dedicated Checkered Flag fans. We'll certainly return to Checkered Flag and Eric for future purchases and will highly recommend this team to our friends, family, and co-workers. You can definitely count on a straightforward and fair purchase with them. More
Eugene Smith is a true Sales Person. Most Sales people are devoted to the Sale. Eugene pent endless hours and days devoted to me the person with no commission in sight In my eyes he is one of your TOP Sa are devoted to the Sale. Eugene pent endless hours and days devoted to me the person with no commission in sight In my eyes he is one of your TOP Sales PEOPLE. He put me first not the sale and by makiang my concerns his he made my buying a new Quest a delight. Thank you Eugene! Grant Narelle More
Experience in car selection and pricing was excellent. We had good support from Mr. Hall and all his managers. Mr. John Hall was one of the main reasons we purchased from Checkerd Flag. Only complaint I h had good support from Mr. Hall and all his managers. Mr. John Hall was one of the main reasons we purchased from Checkerd Flag. Only complaint I have is the waiting time to actually pay for the car to pick up the car. I was paying in Cash for the car but the finance person kept me waiting for more than 2-hours because there was someone else haggling ahead of me.. More
John was friendly and efficent. He greeted me outside, helped me through the entire sales process and did not make me feel pressured for the sale. Once I had purchased the vehicle, he stayed late, after helped me through the entire sales process and did not make me feel pressured for the sale. Once I had purchased the vehicle, he stayed late, after his shift had ended, to make sure he was there when I picked up my CRV. He helped me move my items from one car to the new. He was able to transfer all of my stickers too :) More
We were very pleased with the service that we received from Dennis Anderson. He was very informative and provided us with options. We were in the market for a car, not expecting to purchase one right aw from Dennis Anderson. He was very informative and provided us with options. We were in the market for a car, not expecting to purchase one right away, however, we found exactly what we were looking for and the price was right. We can see why Dennis has been with Honda for so many years. If any of our friends are looking for a car, we will definitely send them to Honda. More
IT'S BEEN A PLEASURE FOR ME TO DEAL WITH SALESMAN LIKE MR. WANG.ACTUALLY IT'S MY THIRD TIME TO BOUGHT NEW CAR TO YOUR DEALERSHIP AND THIS MAN IS VERY HELPFUL, HONEST, AND KIND AND HAVE A GOOD ATTITUDE DEA MR. WANG.ACTUALLY IT'S MY THIRD TIME TO BOUGHT NEW CAR TO YOUR DEALERSHIP AND THIS MAN IS VERY HELPFUL, HONEST, AND KIND AND HAVE A GOOD ATTITUDE DEALING WITH COSTUMERS.ACTUALLY HE IS THE SECOND PERSON I MET WITH THE SAME ATTITUDE AND THE OTHER GUY IS IN DIFF. DEALERSHIP.I KNOW BEING AGGRESIVE IN A WAY IS PART OF THEIR WORK, BUT GIVING IMPORTANCE TO COSTUMER IS THE BEST. GOOD LUCK AND KEEP UP THE GOOD WORK. FRANCISCO FELIPE More
I must say that I had a smooth and timely experience. I didn't have to spend an excessive amount of hours with my purchase. Mr. Anderson did a superb job in making sure that I was happy with my purchase. T didn't have to spend an excessive amount of hours with my purchase. Mr. Anderson did a superb job in making sure that I was happy with my purchase. The customer service overall from beginning to end were great! =-) More
When I arrived at Checkered Flag on Saturday morning to just browse around I was greeted by one of the most intersting men I have ever met. MR. Ben Mung'aithi greeted my wife, my mother-in-law and myself l just browse around I was greeted by one of the most intersting men I have ever met. MR. Ben Mung'aithi greeted my wife, my mother-in-law and myself like we were old college friends who had not see each other in many years. Upon hearing that we were just looking and not interested in buying at this time, Ben placed no pressure on us. We casually walked around looking at the inventory of automobiles on the lot. Upon our departure my wife stated: "I was very impressed with that gentelmen." and believe me my wife is hard to impress. More
Mr. Dyson was extremely helpful in finding the right car for me. He allowed me to take my time and look over all the cars, test drive the cars and made arrangements to see that I got everything I wanted in for me. He allowed me to take my time and look over all the cars, test drive the cars and made arrangements to see that I got everything I wanted in the car. He was extremely friendly and fair in the price that he offered. I felt everyone was straightforward with me and I woiuld recommend this dealership to any of my friends or family. More