Checkered Flag Honda
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Sales process was fairly easy, but 24 hours after purchasing the vehicle, I noticed that there were scratches and the rear taillight was broken. It would have been nice to have the vehicle looked ov purchasing the vehicle, I noticed that there were scratches and the rear taillight was broken. It would have been nice to have the vehicle looked over BEFORE I took possession. When I picked up the vehicle, it was raining and dark outside. Now that I have traded in my vehicle, I need to bring the new vehicle back for service and be down to one vehicle in the household. More
This buying experience was probably the best I've had. Ray Brown, working with his management, very quickly got to the deal I was looking for when I walked in the door. I've bought from Ray before and he Ray Brown, working with his management, very quickly got to the deal I was looking for when I walked in the door. I've bought from Ray before and he greeted me when I pulled into the dealership. Witin 30 minutes, including the test drive, I was ready to buy. The next day I was enticed to add a nav system at a good price so I opted for the high-end EX-L V6 Nav model. Everone was friendly and professional...right down to the man who prepped my car. There wasn't even a fingerprint on my black car when I took delivery. Thanks to everyone for making this such a positive experience. We now have three Honda's at my house! More
My experience with the Checkered Flag Honda Dealership and specifically with a Mr. Eugene Smith was outstanding. I felt no pressure to purchase the car I came to see from Mr. Smith. In addition, he was ve and specifically with a Mr. Eugene Smith was outstanding. I felt no pressure to purchase the car I came to see from Mr. Smith. In addition, he was very responsive to listening to my purchase price requirements and working with me to get the car I needed at a price which would fit my financial budget. Mr. Smith was also able to assist me in getting excellent financing for purchasing the car. Mr. Smith also arranged to have all the DMV Documents related to the car processed at the dealership. Needless to say in the future my next car purchase will without a doubt be at Checkered Flag Honda through Mr. Smith. I will also be recommending the dealership to my friends in the Virginia Beach area. More
I am a repeat customer with Checkered Flag Honda. I found Mr. Hall and the dealership as a whole to be very courtesous and willing to deal (negotiate) with me as a customer. The buying experience was found Mr. Hall and the dealership as a whole to be very courtesous and willing to deal (negotiate) with me as a customer. The buying experience was much quicker than what I have experienced in the past. This was much appreciated. More
I am so impressed with the quality of service offered by this company...From buying my H3, which was a very smooth transaction...I was offered an extended service contract, which i bought...I highly recomme this company...From buying my H3, which was a very smooth transaction...I was offered an extended service contract, which i bought...I highly recommend this, they totally stand by the warranty, even making sure we had a rental car for the duration of recent repairs..The staff including David Brown and Robert Chen are fabulous, willing to listen and work with you...if you are thinking of buying a new or used vehicle or the extended warranty I have to rate this company 5 stars....never dealt with better..I want to thank the staff for everything they have done for us... Thanks Mike and Kim Kirby Virginia Beach More
John Hall provided excellent customer service during our visit. He answered all of our question and explained all the features of the vehicle very well. Also I would like to add that we are very happy with visit. He answered all of our question and explained all the features of the vehicle very well. Also I would like to add that we are very happy with the price that we were given. It was truly a pleasure having John as our sales person. More
Benjamin and I met at the dealerships months before my actual transaction and he was helpful but not pushy, encouraging but not insistent. I told him what I was looking for and he agreed to keep his eyes actual transaction and he was helpful but not pushy, encouraging but not insistent. I told him what I was looking for and he agreed to keep his eyes open for me. I have been in touch with him by phone on a couple of occasions, since I was waiting for an acceptable interest rate before I would purchase. We reconnected by phone when the 2.9% interest rate became available, scheduled a meeting and began the selection and purchase process. Benjamin did not attempt to sell me the more expensive 4WD, when he knew I only needed a FWD: he didn't try to sell me the Navigation and DVD systems when he knew I was not interested in those things. Knowing I transport teenagers and had concerns with the light color cloth seats of my previous CR-V, he recommended the darker leather interior...which made perfect sense. He showed - and had me demonstrate understanding of - every feature of the Pilot, inside and out. (I set a station on the radio, set proper time on the clock, changed the temp option on the heater, set temp heat for the seat, positioned the side mirrors, adjusted the seat, etc.) He explained every facet of the purchase process, indicating he knew I had gone through the process before, but just wanting to be certain I had no questions or concerns along the way. I am thoroughly pleased with my new SUV and have Benjamin to thank for my comfort with all its bells and whistles. His service to me was so complete and comforting, I will be looking for him in 3 years when I trade this one for the next one. My sincere and absolute thanks to him for his kindness and his attention. More
John Hall was great. From the moment we arrived he was courteous, friendly, and listened to what we were looking for. He did not waste our time with the usual back and forth during negotiations and made courteous, friendly, and listened to what we were looking for. He did not waste our time with the usual back and forth during negotiations and made a great offer right from the start. After shopping around, just to make sure we covered our bases, we found that the offer that we got from Checkered Flag and John was by far the best and couldn't be beat. He defintely has your best interests in mind and will do everything he can to get you the best deal out there. I recommend Chackered Flag Honda and specifically John Hall. You will leave the dealer feeling good about the decision you made and confident that you got a good deal on your car. More
I've always been in a time crunch when I've come to buy a new car and checkered flag makes what I want happen in the time frame I need. They where completely honest and didn't try to "sell" me. I did exten a new car and checkered flag makes what I want happen in the time frame I need. They where completely honest and didn't try to "sell" me. I did extensive research before I came and I know that the people at checkered flag are the best people to buy a car from. I never have any regrets from buying with checkered flag and thier service is exceptional. More
We were not actually buying the car on Oct. 03. However, when my husband and I were approached by Eric Rogers, he showed us and explained the features of the car we wanted to buy. He was helpful and even in when my husband and I were approached by Eric Rogers, he showed us and explained the features of the car we wanted to buy. He was helpful and even introduced us to Mike de Guzman who was also instrumental that we bought the car. It was a very good buying experience and we will recommend this dealership to friends. More