Checkered Flag Honda
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The customer service was very good. Gary was friendly and very knowledgeable about the vehicles. I found the general dealership to be very nice and positive. I came in, got a car, and left feeling like I got very knowledgeable about the vehicles. I found the general dealership to be very nice and positive. I came in, got a car, and left feeling like I got a good deal. I would recommend this dealership to anyone interesting in purchasing a vehicle. More
We purchased a Honda pilot and worked with Bo Wang. He was excellent. He was very knowledgeable but not pushy. We had a price in mind when we went there and they came very close to it. I would like to say was excellent. He was very knowledgeable but not pushy. We had a price in mind when we went there and they came very close to it. I would like to say that the Finance Manager was one of the friendliest I have dealt with and I have dealt with some who are very unpleasant and make you feel guilty about not buying the extended warranty which we did buy in this case. Our overall experience was first rate. I have no problem recommending this dealer to others. More
My wife and I had the pleasure of purchasing a 2011 Honda CR-V from Checkered Flag. From our first visit to driving of the lot Mr. Comess provided expert assistance. He allowed us the time and space to vie CR-V from Checkered Flag. From our first visit to driving of the lot Mr. Comess provided expert assistance. He allowed us the time and space to view the product and answered all our questions. All other staff members were kind and courteous; very professional dealership. I intend to recommend both Brad Comess and Checkered Flag to all my contacts. Respectfully In Hong & Larry Keefe More
By far the best car buying experience we have ever had. Courteous, professional, no pressure staff who was patient to let us test drive two models, and then take one of them back out for a second test driv Courteous, professional, no pressure staff who was patient to let us test drive two models, and then take one of them back out for a second test drive so my husband could drive it. We ended up purchasing a Pilot and have been nothing but pleased with it. Benjamin is a highly knowledgable salesman who will point out all the bells and whistles the vehicles have but is also respectful of someone who is trying to be a bit more conservative. He was willing to stay late to accomodate our work schedules and spent extra time explaining how to use all the cars features. Brandon was great as well. He worked with us to try and keep our payments in the range we were looking for. And the finance person was thorough in explaining warranty offers but did not push us into buying the highest priced one. We will whole heartedly recommend Checkered Flag Honda, and be sure to ask for Benjamin. Keep up the good work, your customers greatly appreciate it. More
Normally I detest going to a dealership to buy a new car. However, my recent purchase at Checkered Flag Honda was a very pleasant experience -- especially dealing with Eugene Smith. I felt that Eugene was However, my recent purchase at Checkered Flag Honda was a very pleasant experience -- especially dealing with Eugene Smith. I felt that Eugene was doing all he could to give me the best offer he could. We also had a few minor xxxx-ups but Eugene was right there ready to solve all problems. I would recommend Eugene to anyone wanting to buy a new Honda. More
I recently bought a new 2010 Honda Civic from this dealership. This was my first car ever bought new, and from a dealership. I had an amazing experience with the people here and I would highly recom dealership. This was my first car ever bought new, and from a dealership. I had an amazing experience with the people here and I would highly recommend everyone to come here. The sales people are also very funny while maintaining high customer service standards, and putting you up on a pedestal. I was in and out in about two hours, driving away in my new car. Even after I had a concern with the automatic door unlocks, I emailed my representative and was promptly contacted with an email AND a personal phone call, saying that he left my step by step instructions on how to do it, and was also willing to walk me through it over the phone, as if that wasn't enough, he even offered to COME TO ME, to fix the issue; although we got it working over the phone. A+++ I would highly recommend!!!! More
Vernon Belford was a joy to work with and talk with when I bought my car. He is very friendly and professional. I never felt stressed or pressured. The showroom is beautiful. I love my new car, and woul I bought my car. He is very friendly and professional. I never felt stressed or pressured. The showroom is beautiful. I love my new car, and would recommend going to Checkered Flag to others. More
This is the 2nd time i've bought a vehicle at this dealership. This time I had an unfortunate experience. The finance guy figured my trade in wrong and I went through the entire process, check in hand dealership. This time I had an unfortunate experience. The finance guy figured my trade in wrong and I went through the entire process, check in hand at the table , when the deal fell through. To top it off, he was rude. After a few days I took a deep breath and went back. My salesman, Vernon Belford , was terrific. He was thorough with lots of attention to detail. Very personable with a great sense of humor. He is a consummate professional who knows Honda products like the back of his hand and I highly recommend him. Also kudos to Stacey and Chad in finance. In the end, I have a great car and will come back to this dealership for service and future sales. More
I came to Checkered Flag Honda for a deal on the Civi Ex. I had been at this dealer before and talked to Benjamin Mungaithi. I told Benjamin thatif I decided to buy a civic I would be back to see only him. I I had been at this dealer before and talked to Benjamin Mungaithi. I told Benjamin thatif I decided to buy a civic I would be back to see only him. I came back Two years latter bought a civic off of Benjamin.Benjamin is a professional salesman. He is always has that great smile and he stayed with us showed many features on the car to us.THe great experience did not end there Chad [the new car manager ] was also great. Then Stacey Bennis[business manager] even after a crazy day was still pleasant as could be on signing all the papers and getting the warranty registration etc. all in oder. This car purchase was was the best of all the rest that I have gone through. thank you Checkered Flag. More
Carl was extremely helpful and assisted me and my daughter with the purchase of the Nissan Murano. We have bought several cars with Carl and each time has been a great experience. I have been a custo daughter with the purchase of the Nissan Murano. We have bought several cars with Carl and each time has been a great experience. I have been a customer of Checkered Flag for several years now and the experience has always been great. Thanks Carl. More