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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.4
198 Reviews

198 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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February 06, 2025

I’ve only owned my Wagoneer for 2 years. The service I’ve required has been routine maintenance, a couple recalls, and a small warranty item. The service rep has been professional and time More

by Ned Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Brown - Service Rep
February 06, 2025

Everyone did a great job from friendly customer service to the inspection. I was very pleased. More

by BOHANKENNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Service was quick and advisors were courteous. Would recommend coming here for any service needs. More

by DougM757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson
February 05, 2025

They are a great group to work with. Always get a timely service call with all the reminders and always good service More

by DANNYRHODES77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Terrific. Got everything done in timely manner. Communication was also streamlined. Great service center. Y More

by amorneau94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

On time for appointment. Customer service was amazing. Technician was detailed in my vehicle with a video! I liked that part. Very friendly environment More

by TAKARRA.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

New to the area and everyone was very helpful and courteous.Would highly recommend this dealership! More

by laura
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Online appointment make was flawless and rescheduling was just as easy. When I arrived Trakiya F was super friendly and not only helped me with my oil change, she informed me of an outstanding recall which More

by ALEX52101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trakiya Feaster
January 31, 2025

The best customer service of all Jeep stores in Hampton Roads. Very courteous service staff More

by Brett.whitney0
Recommend Dealer
Yes
Employees Worked With
Jay
Jan 31, 2025 -

Brett.whitney0 responded

Great staff, great service!

January 30, 2025

They have been excellent in handling everything I've needed. From routine maintenance to service issues. More

by WLVSDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Morse
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