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Southern Chrysler Dodge Jeep Ram Newport News - Service Center

Newport News, VA

4.1
122 Reviews

122 Reviews of Southern Chrysler Dodge Jeep Ram Newport News - Service Center

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December 28, 2024

Recall service was scheduled in timely fashion and repair the same. Polite and friendly reps as well. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
December 27, 2024

Way better then it was when checkered flag owned the dealership. My only complaint would be on the 23rd the communication wasn't the best and created confusion. But they made up for it on the 24th. Ever More

by CPRENDERGAST91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trakiya feaster
December 27, 2024

Big thank you to Southern Jeep Newport News and Trakiya Feaster my Service agent and Leo my technician for the fast efficient service I received on 12/26 regarding my headlights! Glad there is a Southern J More

by NICOLESPRAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trakiya Feaster
December 25, 2024

Service writer was a real professional, she took care of my needs with care and politeness. GOOD JOB. More

by jds1018
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shaneka Bellomy
December 24, 2024

Great professional kept me informed of my service got it done on a timely manner More

by dandkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert EWELL
December 24, 2024

I have a great experience! The people in Service Dept. were amazing! Absolutely thank for their help on this Christmas Eve! More

by shaquille.james.06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaneka Bellomy,
December 23, 2024

I feel like I walked away with a bigger issue for which I came in for. An oil change turned into a $600 filter and $7000 oil pan replacement job. I didn’t have an oil leak before my visit. Now I’m debating t More

by Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
December 22, 2024

The people very professional and on time with the information you ask for while serving. More

by CCOWELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Spensieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabih Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Staff was excellent. Restroom super clean. Waiting area, TV, drinks very nice. Excellent. Great place More

by SLINDSAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff in Service, super nice
December 21, 2024

Ty did an amazing job helping me! Everyone was no nice and the lobby area is beautiful! More

by brookealyss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
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