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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,444 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, we call it Home! because we treat our customers with highest level of welcoming as if you are at our home! we are your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Please come and see how we love our Customers!
I am Hank Ayaad, the General Manager, you can always email me: Hank.Ayaad@drivingsouthern.com .. welcome to our Home :)
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,444 reviews
April 01, 2025
made appt so i did not have to wait 2+ hours. when i arrived was told 10 people were ahead of me despite my appt. which they clearly refused to honor. told them i had another appt in 2 hours and when i arrived was told 10 people were ahead of me despite my appt. which they clearly refused to honor. told them i had another appt in 2 hours and asked what they expected me to do. the answer was “reschedule”. if you are expecting prompt service making an appt won’t give it to you. they do not honor appts. i had to leave or miss a more critical appt. not dealing with them again. very poor customer service. More
by nauticgrrl
Verified CustomerEmployees Worked With
April 01, 2025
Pleased with the attention and service provided. Fixed the problem and went a bit extra. Fixed the problem and went a bit extra. More
by JAORTIZ4
Employees Worked With
March 31, 2025
Update on my vehicle was done in a timely manner. ... Shankar was very professional, will use the dealership again ... Shankar was very professional, will use the dealership again More
by FENOSJ
March 30, 2025
Great service and great service writer. Always busy with taking care of us customers. Worth the wait. And his team, George, Johnny, and Mikey are the old school veterans from Pomoco da Always busy with taking care of us customers. Worth the wait. And his team, George, Johnny, and Mikey are the old school veterans from Pomoco days. They know what they are doing! Deal in confidence! More
by Separationdrmr84
Employees Worked With
Other Employees :
Terrance White
March 30, 2025
Work was completed in a timely manner. Good communication with repair progress. Staff answered all questions? Good communication with repair progress. Staff answered all questions? More
by Oliviag
Employees Worked With
March 30, 2025
They were fast with the oil change a d threw in an exterior wash for free. exterior wash for free. More
by TIMFMAN1010
Employees Worked With
March 30, 2025
Customer service at this dealer service center focused on repair services, along with clear communication, trust and customer satisfaction in the service provided. repair services, along with clear communication, trust and customer satisfaction in the service provided. More
by maskcme
Employees Worked With
I don't remember, but let the record show that they did an exceptional job
