Checkered Flag BMW MINI

The sales process went very smoothly. however, there was a delay in accessing the money person because she was busy with another customer. The sales manager finally came to the rescue, and the transaction w a delay in accessing the money person because she was busy with another customer. The sales manager finally came to the rescue, and the transaction was completed without further delay. It was also disappointing that floor mats were not available when the car was ready to be picked up. More

As the Chief Operating Officer of a major Healthcare Organization, I understand that customer service is an organizations ability to supply their customers wants and needs. Excellent customer service is Organization, I understand that customer service is an organizations ability to supply their customers wants and needs. Excellent customer service is the ability of staff members to constantly and consistently exceed the customers expectations. That is exactly the experience I had with Jimmy Anderson of Checkered Flag BMW. Jimmy recognized that, if he was going to exceed my expectations, he would have to recognize that every aspect of our business dealings has an impact on customer service and ultimately my decision to purchase a vehicle. Jimmy made a commitment to learning what my needs and wants were, and developed an action plan that facilitated that processes in a very yet very businesslike manner. Tyrone Kelly COO, PPSEV More

I visited several BMW dealerships before choosing Checkered Flag. I chose them primarily because of their strong desire to achieve 100% customer satisfaction. Their level of customer service from s Checkered Flag. I chose them primarily because of their strong desire to achieve 100% customer satisfaction. Their level of customer service from sales to finance far exceeds any other dealership I visited. Michael Kulp is a gifted and talented sales advisor. He is very knowledgable, friendly, patient, and extremely customer-focused. I highly recommend anyone looking to purchase a vehicle from Checkered Flag BMW to ask for him, you will not be dissapointed. More

Brett was wonderful! He helped me make my car purchase quick, easy and effortless for me. I had many questions which he addressed immediately and did everything he could to make my experience great. I w quick, easy and effortless for me. I had many questions which he addressed immediately and did everything he could to make my experience great. I would absolutely recommend him (and Checkered Flag dealership) to any of my friends and family, and plan to have my future business stay with them. More

Jimmy Anderson is a very professional salesman and informative on all the features of the new 135I I recently purchased. During the tour of the facilities, I was very impressed with the condition of informative on all the features of the new 135I I recently purchased. During the tour of the facilities, I was very impressed with the condition of the Service Dept and the professionalism exibited by all the personnel. While the dealership was finishing some last minute details on the car I purchased, they gave me a very nice loaner until the work was completed on my vehicle and catered to all my needs. If you are considering a new car, I highly recommend you consider Checkered Flag BMW and ask for Jimmy Anderson. More

We got our BMW 3-series for European Delivery. Buying the car was a very simple process, as it should be. No hassle and no pressure. Whenever I had a question, it was handled promptly and professionall the car was a very simple process, as it should be. No hassle and no pressure. Whenever I had a question, it was handled promptly and professionally. We made some changes to the car, the delivery date and the insurance coverage as well, all without problem. More

I walked into the dealership with no sense of actually buying a car anytime soon, just wanting to test drive a Mini. I met Chuck while I was checking out a few of the cars, and without any hassle he hande buying a car anytime soon, just wanting to test drive a Mini. I met Chuck while I was checking out a few of the cars, and without any hassle he handed me the keys to a nice little red one. He said he wouldnt ride with (which is always nice), and once I got back I had to have one. He went over options, financing, the works. He was a breeze to work with, answering all my questions since this was my first time buying a new car. Im pretty sure if youre going to buy a Mini, find Chuck, hes the man. Thanks again Chuck! The car is awesome! More

Nathan was wonderful. My husband and I walked into the dealership at ten minutes until close on a Saturday, and he still allowed me to test-drive the vehicle without knowing much about our ready-to-buy-ne dealership at ten minutes until close on a Saturday, and he still allowed me to test-drive the vehicle without knowing much about our ready-to-buy-ness. Not really a word, but you know what I mean. He was quick with the paper work, and friendly. He helped us pick the best financing option. The dealership is great, and they play good music. We knew that it was after close, but he never made us feel like it was a problem. A great experience, and a great car. I'm really enjoying it. More

Jimmy Anderson was an excellent salesman. He was proactive from the moment I discussed my purchase right through to the delivery of my new M3. When I picked up my new vehicle the whole process was s proactive from the moment I discussed my purchase right through to the delivery of my new M3. When I picked up my new vehicle the whole process was simple and efficient and the vehicle had been fully prepared and parked in the showroom. I would certainly recommend Jimmy to anyone interested in purchasing a BMW. More

The employess I worked with were very pleasant to work with and the price I recieved was fair. They went out of there way to make sure my car buying experience was not only unstressful but even enjoyable with and the price I recieved was fair. They went out of there way to make sure my car buying experience was not only unstressful but even enjoyable. I Will buy from them again when lease is up. More