Checkered Flag BMW MINI

Maing a decision on a new car is exciting and at times stressful. Brett made the experience fun and took out some of the uncertainty by answering my numerous questions, letting me a get a good feel for th stressful. Brett made the experience fun and took out some of the uncertainty by answering my numerous questions, letting me a get a good feel for the car, and listening to my concerns. He made my car experience easy for me and enjoyable. I would highly recommend him to my friends, family, and colleagues. More

My experience with Michael Kulp was a pleasurable one. He was very friendly, always smiled, and was very accomodating. In spite of having a little one at home and it being his day off, he met me at the deale was very friendly, always smiled, and was very accomodating. In spite of having a little one at home and it being his day off, he met me at the dealership to accomodate my fiancee and I. It was our only day during the week that we could meet. Michael always answered his mobile phone when we contacted him. He shared that he had been with BMW Checkered Flag for 2 years, however it felt like he had been there for much longer. He was very knowledgeable about the car we purchased and to this day is still offering to show us how to operate all of the features. I would recommend him to anyone. The Financial Director, Danene Taylor was also very nice and professional. Very personable and accomodating. If I could do this purchase again I would have done it differently. It was something I should have thought about before signing all of the documents. It was something I neglected to do and not the dealership. You're in good hands with Checkered Flag BMW. More

For our first foray into the "premium" used car market (as opposed to a regular new car), we wanted to make sure that we were dealing with organizations with a proven record of service, and Checkered Flag (as opposed to a regular new car), we wanted to make sure that we were dealing with organizations with a proven record of service, and Checkered Flag fit that bill. We worked with two dealerships (BMW and Audi), and were impressed by both operations. Our BMW salesman, Michael Kulp, was very helpful and knowledgeable about all the vehicles. On our first visit, we showed up unannounced with a kid in tow, and Michael stepped right up to help us out. We went on several test drives (on the route we chose), and Michael was able to fully explain the cars as well as what the buying experience would be like. When we finally chose a car, we were able to get the deal closed and out the door with the car (including appraising our trade) in just over an hour and a half. There was never any sales pressure or up-selling, and the closing process didn't have the usual hard-sell on various warranties or undercoating, and they actually included new floor mats. The day after the sale, my wife was able to come back to the dealership for a one-hour iDrive tutorial, so now at least one of us can tune the radio. We did quite a bit of research on-line about pricing for the car as well as our trade, and Checkered Flag gave us what I think was a fair price for both. They didn't move very much off the posted price, but the posted price on this particular car was already decent. In looking around, their pricing was competitive with CarMax, and a couple grand above private party sales. A big draw for us was that all the cars we looked at were local lease, trades, or loaners that had been originally bought and serviced at Checkered Flag. All of the 3-year-old cars on the lot that we looked at were in spotless like-new condition, and we had several to choose from that would have fitted our needs. My only complaint would be that that the pricing and details of the cars posted on the dealership website frequently didn't match the actual vehicles. Mileage was off on one vehicle by 20,000 miles, and the "sale" hangtags on the cars themselves were different than the internet price by up to $10k. On the car we purchased, the internet price and hangtag price were off by $2k. On looking at the vehicles, the internet price seemed to be correct. The options listed on the website were frequently generic and not specific to the vehicle. Once Michael taught us what to look for in the on-line photos we could pretty much figure out what each car had, but three of the cars we wanted to look at didn't have detailed photos on-line. More

Mr. Johnson treated me with professionalism and respect. I enjoyed my car buying experience and would recommend not only him to others but the dealership as well. I thought I knew what I wanted but quickly I enjoyed my car buying experience and would recommend not only him to others but the dealership as well. I thought I knew what I wanted but quickly realized it would not suit my needs or my desires. Mr. Johnson is a knowledgable salesman who was able to steer me in the right direction without making me feel pressured. Great job!!! More

I was referred to Brett and had made arrangements to visit on New Year's Eve, a busy day. When we got there, he had pulled a candidate vehicle around and it was all ready for a test drive. Brett had p visit on New Year's Eve, a busy day. When we got there, he had pulled a candidate vehicle around and it was all ready for a test drive. Brett had picked a car based on prior info from my referring friend but adapted quickly to the additional info he got from me on site. I ended up with a beautiful car. Would I have loved a lower price? Sure, wouldn't everyone? I will recommend Brett to friends for sure. More

Nathan was very nice; he is a good salesman. There was not a fair negotiation of price though.I was sold on the car , but the price should be negotiable.John, the manager was good. The lady who did the pa not a fair negotiation of price though.I was sold on the car , but the price should be negotiable.John, the manager was good. The lady who did the paperwork was warm. In general all was pleasant. I just felt unyielding vibes on price which was concerning. More

Brett always goes the extra mile to help us. This is the third vehicle we have purchased through him. This time around we were looking at a model that is brand new, and we came in thinking we would have to third vehicle we have purchased through him. This time around we were looking at a model that is brand new, and we came in thinking we would have to order the car to get one. But Brett was able to find a car coming over on a ship with the color and options we were looking for. This saved us about 9 weeks of waiting to get behind the wheel of this new car. Anytime I had a question, Brett was immediate with the response, he kept us informed on the entire tracking until the call to stay it is here. I would recommend him to anyone that was looking to purchase a BMW in this area. We find him a delight to work with. It is his customer service that keeps us loyal to both him and the brand. More

My wife and I were looking to replace her previous 535i that was totaled in a storm. She being in the medical field needs a reliable vehicle and can't be without one for any length of time. Brett was able that was totaled in a storm. She being in the medical field needs a reliable vehicle and can't be without one for any length of time. Brett was able to locate her one with the exact specs as her previous. From the time we'd walked into the dealership it took 3 weeks to deliver her new 535i from Germany that when located was just starting the paint process. Also this car was slated to go to another dealership. Brett worked with the other dealership to secure the vehicle and kept in touch with my wife over the 3 weeks tracking the vehicle. when the day came to take ownership of the 535i the whole process of taking delivery, Brett going over everthing on the car and dealing with finace/paper working was pleasant and quick. It was a joy doing bussiness with Brett. I'd definantly recommend Brett and the dealership to prospective buys and friends. More

Darryl Johnson was excellent, attentive and fair. Took a genuine interest in making sure the process went well. I felt like he was my advocate and wanted me to get the best deal possible. He t Took a genuine interest in making sure the process went well. I felt like he was my advocate and wanted me to get the best deal possible. He took extra time to ensure that I understood all the controls. Look forward to being a repeat customer with him. More

I was very pleased with the entire experience. I had bought a car in 2008 from Checkered Flag and was impressed with how enjoyable it was, so of course I returned when I wanted to purchase another car. bought a car in 2008 from Checkered Flag and was impressed with how enjoyable it was, so of course I returned when I wanted to purchase another car. There was no haggling and the offer was just as good as I received in 2008. Michael Kulp did an excellent job of explaining the options and answering in questions/concerns I had. He kept me posted from the time the manufacturing started until the car was delivered. There is a dealership closer to where I live, but the extra 45 minutes of travel is well worth it. I was also impressed with the finance/warranty person. Her service was also excellent and enjoyable. I will continue to recommend this dealership and Michael Kulp. More